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View Full Version : Home to Pro upgraded, System Restor edont work.


Terry
January 19th 04, 12:24 AM
I upgraded from XP home to Professional and now when I
hit system restore i get this..

The procedure entry point
RemoteAssistancePrepareSystemRestore could not be located
in the dynamic link library WINSTA.dll

Does anyone know how to get this to work again?

Thanks,
Terry

babuji
January 19th 04, 12:25 AM
Xref: kermit microsoft.public.windowsxp.general:922664

Hi Terry,

To fix this System Restore issue, follow these steps:

1. Double click My Computer, click the Tools menu -> Folder Options.

2. On the View tab, make sure to check the option "Hide extensions for known
file types".

3. Click OK.

4. Click Start -> Click Run. Type "%windir%\inf" (Without quotation marks)
in the Open field. Click OK.

5. Locate and select the file "sr.inf". Right-click it and then click
Install.

--
Thanks,
Babuji [CCNA]

"Terry" > wrote in message
...
> I upgraded from XP home to Professional and now when I
> hit system restore i get this..
>
> The procedure entry point
> RemoteAssistancePrepareSystemRestore could not be located
> in the dynamic link library WINSTA.dll
>
> Does anyone know how to get this to work again?
>
> Thanks,
> Terry

Rick \Nutcase\ Rogers
January 19th 04, 12:25 AM
Hi Terry,

Once System Restore goes bad, the only thing you can do is stop it and
restart it. Start/run services.msc, locate the SR service and doubleclick
it. Click the stop button, then set the startup type dropdown to disabled.
Click apply/ok, then reboot. Reverse the steps to restart it.

Be forewarned that doing this removes all existing restore points, but it
doesn't really matter as they weren't working anyways.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Terry" > wrote in message
...
> I upgraded from XP home to Professional and now when I
> hit system restore i get this..
>
> The procedure entry point
> RemoteAssistancePrepareSystemRestore could not be located
> in the dynamic link library WINSTA.dll
>
> Does anyone know how to get this to work again?
>
> Thanks,
> Terry

Alex Nichol
January 19th 04, 04:02 PM
Rick "Nutcase" Rogers wrote:

>Once System Restore goes bad, the only thing you can do is stop it and
>restart it. Start/run services.msc, locate the SR service and doubleclick
>it. Click the stop button, then set the startup type dropdown to disabled.
>Click apply/ok, then reboot. Reverse the steps to restart it.
>
>Be forewarned that doing this removes all existing restore points, but it
>doesn't really matter as they weren't working anyways.


Two points: With the Winsta not found, doing the reinstall as suggested
by babuji is worth it too. And after rebooting with SR Disabled, I
would have Folder Options - View set to show Hidden files, and *not*
Hide Protected mode ones then open the System Volume Information folder
on each drive and delete all the contents - troubles may have resulted
in there being 'orphaned' files still around

And when setting it up again, I would take the Settings for each drive
and review the amount of space being allocated. By default it is 12% of
a drive, and there is reason to think that this is far roo much for its
own good on modern high-capacity drives. I run SR on C: only and find
allowing it 500 MB keeps about two weeks worth of points, which is
about as far back as is worth going

--
Alex Nichol MS MVP (Windows Technologies)
Bournemouth, U.K. (remove the D8 bit)

Rick \Nutcase\ Rogers
January 19th 04, 09:27 PM
I agree with all of this. It's definitely worth deleting the existing
information to avoid conflicts before restarting. Generally, if restarting
doesn't help, then reinstalling is the next step. I also use SR only on C:\
(the system drive) and also have reduced the allotted space to a much more
reasonable 4-5%.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Alex Nichol" > wrote in message
...
> Rick "Nutcase" Rogers wrote:
>
> >Once System Restore goes bad, the only thing you can do is stop it and
> >restart it. Start/run services.msc, locate the SR service and doubleclick
> >it. Click the stop button, then set the startup type dropdown to
disabled.
> >Click apply/ok, then reboot. Reverse the steps to restart it.
> >
> >Be forewarned that doing this removes all existing restore points, but it
> >doesn't really matter as they weren't working anyways.
>
>
> Two points: With the Winsta not found, doing the reinstall as suggested
> by babuji is worth it too. And after rebooting with SR Disabled, I
> would have Folder Options - View set to show Hidden files, and *not*
> Hide Protected mode ones then open the System Volume Information folder
> on each drive and delete all the contents - troubles may have resulted
> in there being 'orphaned' files still around
>
> And when setting it up again, I would take the Settings for each drive
> and review the amount of space being allocated. By default it is 12% of
> a drive, and there is reason to think that this is far roo much for its
> own good on modern high-capacity drives. I run SR on C: only and find
> allowing it 500 MB keeps about two weeks worth of points, which is
> about as far back as is worth going
>
> --
> Alex Nichol MS MVP (Windows Technologies)
> Bournemouth, U.K. (remove the D8 bit)

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