only 1 user can run software

[Ann Scharpf]

Well, of course, I found a related message directly after
posting this.

I tried Bruce Chambers' trick of copying the shortcut from
the start menu and desktop to the second account. This
did not work. I still get the error about no .ttf file
being found.

Also, both accounts in question are "administrator"
accounts.

Thanks again.

Ann

>-----Original Message-----
>I have tried to find the answer to this question on the
>Knowledge Base and here but I am not seeing it anywhere.
>
>I am setting up my new computer. It has XP Professional.
>
>When I install a software program, it is only visible on
>the Start Menu for the account I was using when I did the
>install. I have tried installing several different
>programs; this problem has occurred every time.
>
>I have tried to Right-Click on the Start menu and go into
>Customize > Advanced. I can browse and find the
program.
>Then it does show up in the second account's Start menu
>but it still will not start. For example, one program
>gives me an error message that a font is unavailable.
>
>Is there a way to load software in XP so that all user
>accounts will see it? Or do I have to load the software
>under each separate account? If I do have to load
>separately, am I doubling my disk usage or is the
software
>really still loaded in the same folder but with separate
>pointers from each account?
>
>Thanks for any help you can give me.
>
>Ann
>.
>