View Full Version : FAX ready but not sending
Anthony S
January 20th 04, 10:43 PM
Hi,
My fax appears to be running normally but I cannot successfully send. Any ideas? I've checked it's status and it seems to be ready to go.
Mary Sauer
January 22nd 04, 12:06 AM
Might check out your modem settings.
--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com
"Anthony S" > wrote in message
...
> Hi,
>
> My fax appears to be running normally but I cannot successfully send. Any ideas?
I've checked it's status and it seems to be ready to go.
Mary Sauer
January 22nd 04, 12:08 AM
Might check out your modem settings.
--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com
"Anthony S" > wrote in message
...
> Hi,
>
> My fax appears to be running normally but I cannot successfully send. Any ideas?
I've checked it's status and it seems to be ready to go.
Mary Sauer
January 22nd 04, 12:20 AM
Might check out your modem settings.
--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com
"Anthony S" > wrote in message
...
> Hi,
>
> My fax appears to be running normally but I cannot successfully send. Any ideas?
I've checked it's status and it seems to be ready to go.
Mary Sauer
January 22nd 04, 12:33 AM
Might check out your modem settings.
--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com
"Anthony S" > wrote in message
...
> Hi,
>
> My fax appears to be running normally but I cannot successfully send. Any ideas?
I've checked it's status and it seems to be ready to go.
Archan Das [MSFT]
January 22nd 04, 10:08 AM
We need some more details. What does it say when you send
a fax? Check the event viewer [eventvwr] in Applications
as well as System tab for Fax events.
Can you dial a number with your modem? Use Hyper terminal
to check if your modem dials properly [Start->Programs-
>Accessories->Communications->Hyper Terminal.
If the modem settings are fine check your Fax
configuration settings [Start->Programs->Accessories-
>Communications->Fax->Fax Console->Tools->Configure Fax]
and check it is configured for sending.
--
Archan Das
Microsoft Printing, Imaging and Fax Team
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>-----Original Message-----
>Might check out your modem settings.
>
>--
>Mary Sauer MS MVP
>http://office.microsoft.com/clipart/
>http://www.mvps.org/msauer/getting_started.htm
>news://msnews.microsoft.com
>"Anthony S" > wrote
in message
...
>> Hi,
>>
>> My fax appears to be running normally but I cannot
successfully send. Any ideas?
>I've checked it's status and it seems to be ready to go.
>
>
>.
>
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