restart not shutdown

[Heather]

when I select to Shutdown XP is doing a restart. Can
anyone tell me how to correct this.

Thanks

[Kaylene aka Taurarian]

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311806
Windows XP Restarts When You Try to Shut Down Your Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q320299

Windows XP Restarts Unexpectedly or Restarts When You Shut Down the Computer



"Heather" > wrote in message
...
> when I select to Shutdown XP is doing a restart. Can
> anyone tell me how to correct this.
>
> Thanks

[Will Denny]

Hi

For shutdown/restart problems, please have a look at MVP Jim Eshelman's =
web site:

http://aumha.org/win5/a/shtdwnxp.htm
http://aumha.org/win5/a/tshoot.htm

--=20

Will Denny
MS-MVP Windows - Shell/User


"Heather" > wrote in message =
...
| when I select to Shutdown XP is doing a restart. Can=20
| anyone tell me how to correct this.
|=20
| Thanks


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[S.Sengupta]

Hi,
see:-'Windows XP Restarts When You Try to Shut Down Your Computer'
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q311806
Also visit:-http://aumha.org/win5/a/shtdwnxp.htm
regards,
ssg MS-MVP
pronetworks.org

Heather wrote:

> when I select to Shutdown XP is doing a restart. Can
> anyone tell me how to correct this.
>
> Thanks