Dll function call crashed

[Maurice Field]

When trying to install programs on my PC I get the following error -
Error No.: 0x80040707 Description: "Dll function call crashed: ISRT.
_WaitOnDialog" and the install terminates. This effects a number of
programs, all of which I have successfully installed in the past. In
recent days I have had a number of problems with windows which involved
reinstalling drivers and programs and this problem seems to have
originated at that time. I cannot tie it down to a particular time when
this started or a particular program causing it. If anyone has any idea
of how to solve this I'd be grateful.

My OS is XP Pro, and this seems to occur with programs using Install
Shield.

Thanks
Mossie

[James]

If you do a restore to a point before the problem started do you still get
the error? Of course you will need to re-install any software loaded after
the restore point.


"Maurice Field" > wrote in message
s.com...
> When trying to install programs on my PC I get the following error -
> Error No.: 0x80040707 Description: "Dll function call crashed: ISRT.
> _WaitOnDialog" and the install terminates. This effects a number of
> programs, all of which I have successfully installed in the past. In
> recent days I have had a number of problems with windows which involved
> reinstalling drivers and programs and this problem seems to have
> originated at that time. I cannot tie it down to a particular time when
> this started or a particular program causing it. If anyone has any idea
> of how to solve this I'd be grateful.
>
> My OS is XP Pro, and this seems to occur with programs using Install
> Shield.
>
> Thanks
> Mossie

[Maurice Field]

In article >,
says...
> If you do a restore to a point before the problem started do you still get
> the error? Of course you will need to re-install any software loaded after
> the restore point.
>

I tried to do a restore but I got a message that the restore had failed
to complete.

[James]

You might have a corrupt restore point. Do any other restore points work?
You should disable anti virus software while doing this.

On your original problem, have you read this:
http://consumer.installshield.com/kb.asp?id=Q108167
About half way down it has instructions for XP users which involves
modifying the registry if you are comfortable with that.


"Maurice Field" > wrote in message
s.com...
> In article >,
> says...
> > If you do a restore to a point before the problem started do you still
get
> > the error? Of course you will need to re-install any software loaded
after
> > the restore point.
> >
>
> I tried to do a restore but I got a message that the restore had failed
> to complete.

[Mossie]

In article >,
says...
> On your original problem, have you read this:
> http://consumer.installshield.com/kb.asp?id=Q108167
> About half way down it has instructions for XP users which involves
> modifying the registry if you are comfortable with that.
>
>

James,

Many thanks. I actually did a reinstall of windows, which solved the
problem, but this might have saved me the trouble. Thanks again.
Mossie