Windows XP Problem

[Sean]

Hi. I have a problem with my Windows Xp Pro. I cant
download SP1, When i contacted the email address that it
gave me when a error came up. They dont me it must have
been a virus or someone hacked my computer and that i
would need a new CD because my CD was changed. Cant
Microsoft just give me a new CD Key?? If so. Can someone
give me the Phone # to them so i can get a new know. i
dont wanna go out and buy another CD. Thank you

[Carey Frisch [MVP]]

If you are getting the following error message when attempting to update to SP1:

Error Message: The Product Key Used to Install Windows Is Invalid
http://support.microsoft.com/default.aspx?scid=kb;en-us;326904&Product=winxp

You'll have to purchase a new "Full Version" of Windows XP Professional
and perform a "Repair Install" using the new Windows XP Pro CD and Product Key
that comes with it. (You cannot simply change the Product Key)

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------------

"Sean" > wrote in message:
...

| Hi. I have a problem with my Windows Xp Pro. I cant
| download SP1, When i contacted the email address that it
| gave me when a error came up. They dont me it must have
| been a virus or someone hacked my computer and that i
| would need a new CD because my CD was changed. Cant
| Microsoft just give me a new CD Key?? If so. Can someone
| give me the Phone # to them so i can get a new know. i
| dont wanna go out and buy another CD. Thank you