Nero Upgrade & XP

[Lynn]

I have downloaded Nero 5.5.10.54 as suggested but I find that when I click
on Help there appears to be no Help files. I did not have the original Nero
5 installed when I did the upgrade as technical support at Nero told me I
didn't have to have the original installed just to download the new version
and put in my original serial number which I did.
Lynn

[JAX]

The help files are not included in the download version, just the retail
package. You can download a PDF from Nero that has all the instructions.

LOL, JAX

"Lynn" > wrote in message
...
> I have downloaded Nero 5.5.10.54 as suggested but I find that when I click
> on Help there appears to be no Help files. I did not have the original
Nero
> 5 installed when I did the upgrade as technical support at Nero told me I
> didn't have to have the original installed just to download the new
version
> and put in my original serial number which I did.
> Lynn
>

[JAX]

The updates are actually full stand-alone installs. If you have a legitimate
"key", they will run by themselves, i.e., no existing install. I run it that
way.

JAX

"Jack" > wrote in message
...
> the upgade looks for a legit copy of Nero installed......you have to have
> 5.x installed then install the upgrade on top of it...it works fine...
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
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>
>

[Lynn W]

Thanks Jax, I'm tearing my hair out at the moment as you can probably tell
with my posts. What should have been the best xmas present I've had is
turning out to be a nightmare.
Lynn

"JAX" > wrote in message
...
> The help files are not included in the download version, just the retail
> package. You can download a PDF from Nero that has all the instructions.
>
> LOL, JAX
>
> "Lynn" > wrote in message
> ...
> > I have downloaded Nero 5.5.10.54 as suggested but I find that when I
click
> > on Help there appears to be no Help files. I did not have the original
> Nero
> > 5 installed when I did the upgrade as technical support at Nero told me
I
> > didn't have to have the original installed just to download the new
> version
> > and put in my original serial number which I did.
> > Lynn
> >
>
>

[JAX]

Hi Lynn,

Sorry you are having problems. Did you download the PDF file? If there is a
particular question, I would be glad to "try" to help.

JAX

"Lynn W" > wrote in message
...
> Thanks Jax, I'm tearing my hair out at the moment as you can probably tell
> with my posts. What should have been the best xmas present I've had is
> turning out to be a nightmare.
> Lynn
>
> "JAX" > wrote in message
> ...
> > The help files are not included in the download version, just the retail
> > package. You can download a PDF from Nero that has all the instructions.
> >
> > LOL, JAX
> >
> > "Lynn" > wrote in message
> > ...
> > > I have downloaded Nero 5.5.10.54 as suggested but I find that when I
> click
> > > on Help there appears to be no Help files. I did not have the
original
> > Nero
> > > 5 installed when I did the upgrade as technical support at Nero told
me
> I
> > > didn't have to have the original installed just to download the new
> > version
> > > and put in my original serial number which I did.
> > > Lynn
> > >
> >
> >
>

[Lynn W]

Thanks Jax. My main problem is now with the external drive (key) that I have
been using to move data from my desktop to my laptop. Desktop has W98
laptop XP. Works fine on desktop but every time I install it on laptop
through USB port and then take it out it crashes my laptop after which my
laptop restarts itself. It is really getting to me now.

--
Lynn
Remove Spam Trap if replying personally
"JAX" > wrote in message
...
> Hi Lynn,
>
> Sorry you are having problems. Did you download the PDF file? If there is
a
> particular question, I would be glad to "try" to help.
>
> JAX
>
> "Lynn W" > wrote in message
> ...
> > Thanks Jax, I'm tearing my hair out at the moment as you can probably
tell
> > with my posts. What should have been the best xmas present I've had is
> > turning out to be a nightmare.
> > Lynn
> >
> > "JAX" > wrote in message
> > ...
> > > The help files are not included in the download version, just the
retail
> > > package. You can download a PDF from Nero that has all the
instructions.
> > >
> > > LOL, JAX
> > >
> > > "Lynn" > wrote in message
> > > ...
> > > > I have downloaded Nero 5.5.10.54 as suggested but I find that when I
> > click
> > > > on Help there appears to be no Help files. I did not have the
> original
> > > Nero
> > > > 5 installed when I did the upgrade as technical support at Nero told
> me
> > I
> > > > didn't have to have the original installed just to download the new
> > > version
> > > > and put in my original serial number which I did.
> > > > Lynn
> > > >
> > >
> > >
> >
>
>

[Lynn W]

Hi Jax
See my new post and again thanks for your help. Much appreciated as is
everyone's input.

Lynn
Remove Spam Trap if replying personally
"JAX" > wrote in message
...
> Hi Lynn,
>
> I'm just guessing here. Do you need to install a driver on your XP machine
> for the drive, or possibly update the firmware in the drive to operate
with
> XP?
>
> JAX
>
> "Lynn W" > wrote in message
> ...
> > Thanks Jax. My main problem is now with the external drive (key) that I
> have
> > been using to move data from my desktop to my laptop. Desktop has W98
> > laptop XP. Works fine on desktop but every time I install it on laptop
> > through USB port and then take it out it crashes my laptop after which
my
> > laptop restarts itself. It is really getting to me now.
> >
> > --
> > Lynn
> > Remove Spam Trap if replying personally
> > "JAX" > wrote in message
> > ...
> > > Hi Lynn,
> > >
> > > Sorry you are having problems. Did you download the PDF file? If there
> is
> > a
> > > particular question, I would be glad to "try" to help.
> > >
> > > JAX
> > >
> > > "Lynn W" > wrote in message
> > > ...
> > > > Thanks Jax, I'm tearing my hair out at the moment as you can
probably
> > tell
> > > > with my posts. What should have been the best xmas present I've had
> is
> > > > turning out to be a nightmare.
> > > > Lynn
> > > >
> > > > "JAX" > wrote in message
> > > > ...
> > > > > The help files are not included in the download version, just the
> > retail
> > > > > package. You can download a PDF from Nero that has all the
> > instructions.
> > > > >
> > > > > LOL, JAX
> > > > >
> > > > > "Lynn" > wrote in message
> > > > > ...
> > > > > > I have downloaded Nero 5.5.10.54 as suggested but I find that
when
> I
> > > > click
> > > > > > on Help there appears to be no Help files. I did not have the
> > > original
> > > > > Nero
> > > > > > 5 installed when I did the upgrade as technical support at Nero
> told
> > > me
> > > > I
> > > > > > didn't have to have the original installed just to download the
> new
> > > > > version
> > > > > > and put in my original serial number which I did.
> > > > > > Lynn
> > > > > >
> > > > >
> > > > >
> > > >
> > >
> > >
> >
>
>