Unexpected shutdown

[Clair]

I have got exactly the same problem on my new system. I
get about 20 mins of use before i am kicked out with the
message RPC has unexpectedly had to shut down.

HELP!!

>-----Original Message-----
>Hello, I am trying to help afriend with his new
computer.
>He just got Internet service and gets a remote procedure
>call shutdown message and his computer restarts. Can
>anyone help me? Please?
>.
>

[Jupiter Jones [MVP]]

Clair;
DISCONNECT the subject computer from any network IMMEDIATELY.

Install or enable a firewall IMMEDIATELY:
http://support.microsoft.com/?kbid=283673

VERY IMPORTANT to repair, closing ports is NOT enough.
Download the patch from the Windows Catalog.
http://support.microsoft.com/?kbid=323166
You want: 823980
You may need to do this at an uninfected computer and burn to CD or
save on floppy.

This is the IMPORTANT fix by Ron Martell:
http://www.bigblackglasses.com/Article.aspx?Article=342

After this is resolved prevent similar occurrences by installing ALL
Critical Updates from Windows Update.
Keep antivirus up to date and run at least weekly.
Install or enable a firewall.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://dts-l.org/index.html


"Clair" > wrote in message
...
> I have got exactly the same problem on my new system. I
> get about 20 mins of use before i am kicked out with the
> message RPC has unexpectedly had to shut down.
>
> HELP!!