hp officejet d135

[Frustrated]

When printing out a black and white picture, the solid black background has white horizontal stripes in it. Went into
maintenance and entered #2 = Clean Printheads. Did this 6 times and stripes still there. Then removed ink
cartridges and cleaned and still stripes. The words print out great - just solid background and the printout test has
the stripes in the black. Any more suggestions to a solution to problem?

[Mary Sauer]

Have you tried the alignment utility?

--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com
"Frustrated" > wrote in message
...
> When printing out a black and white picture, the solid black background has white
horizontal stripes in it. Went into
> maintenance and entered #2 = Clean Printheads. Did this 6 times and stripes still
there. Then removed ink
> cartridges and cleaned and still stripes. The words print out great - just solid
background and the printout test has
> the stripes in the black. Any more suggestions to a solution to problem?