View Full Version : Windows Explorer Windows.
Josey
December 5th 03, 12:37 AM
I have a problem with one of my computers with Xp on it.
It will not open any window that is an "Explorer"
window. Windows like "My Computer" and "Control Panel"
will not open. I just get an "Send Error Report"
window. I cant even use that, because internet explorer
will not run. Please of anyone can shed some light on
this subject I would be very grateful.
Josey
Thorsten Matzner
December 5th 03, 12:38 AM
"Josey" > wrote:
>I have a problem with one of my computers with Xp on it.
>It will not open any window that is an "Explorer"
>window. Windows like "My Computer" and "Control Panel"
>will not open. I just get an "Send Error Report"
>window. I cant even use that, because internet explorer
>will not run. Please of anyone can shed some light on
>this subject I would be very grateful.
Try solving this with the System File Checker. Run
SFC /scannow
from Start > Run.
If this does not help try the System Restore tool. At a last resort,
reinstall Windows.
"How to Restore the Operating System to a Previous State in Windows
XP" (http://support.microsoft.com/?kbid=306084)
"How to Perform an In-Place Upgrade (Reinstallation) of Windows XP"
(http://support.microsoft.com/?kbid=315341)
--
(tm)
Gerry Cornell
December 5th 03, 12:39 AM
Josey
I would look in Event Viewer at the logged errors and post the details =
in a further message to this thread.
1. To open Event Viewer, click Start, click Control Panel, double-click =
Administrative Tools, double-click Event Viewer and select System for =
system errors or Application for application errors. Look for Error in =
the Type column and double click on Error to reveal a Description of the =
error. This can be copied by using Clipboard Viewer (see later).
=20
2. Part of the Description of the error will include a link, which you =
should double click for further information and you can copy using copy =
and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)
3. For some errors you will find "+ Related Knowledge Base Article", =
which if double clicked takes you to the Knowledge Base Article =
containing a suggested solution.
There always seems to be a step 2 but not always a step 3.=20
A tip for posting copies of Error Reports (Step 1). Run Event Viewer and =
double click on the error you want to copy. In the window which appears =
is a button resembling two pages. Double click the button and close =
Event Viewer. Now start your message ( email )and do a paste into the =
body of the message. This will paste the info from the Event Viewer =
Error Report complete with links into the message. Make sure this is the =
first paste after exiting from Event Viewer. It can be helpful to place =
a shortcut to Event Viewer on your Desktop.
~~~~~~
Hope this helps.
Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA
Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any=20
suggested solution worked for you.
http://dts-l.org/goodpost.htm
~~~~~~~~~~~~~~~~~~~~~~~~
"Josey" > wrote in message =
...
> I have a problem with one of my computers with Xp on it. =20
> It will not open any window that is an "Explorer"=20
> window. Windows like "My Computer" and "Control Panel" =20
> will not open. I just get an "Send Error Report"=20
> window. I cant even use that, because internet explorer=20
> will not run. Please of anyone can shed some light on=20
> this subject I would be very grateful. =20
>=20
> Josey
>
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