XP tries to install wrong printer in safe mode

[Leon]

Xref: kermit microsoft.public.windowsxp.print_fax:50379

Hi
My HP3250 printer stopped printing suddenly. the job was left in the print
job. I deleted the printer and now when I plug in the usb cable XP starts to
auto install the HP3340 not 3250, I only have the 3250 connected and never
had another printer in the 3*** range ,printer and stops to say the printer
not installed properly . I have used the proper disk . If I try installing
it from the cd nothing happens. Another strange thing I noticed is that when
i startup in SAFE Mode a message appears saying the printer cannot be
installed. I also noticed the .EXE icons on the CD look like the old dos
icons and don't have the 'engine' icon.
I have the latest anti virus installed - no viruses

Pls help
Thanks

[Mary Sauer]

Are you sure about the printer. I cannot find any reference anywhere for a HP 3250
nor a 3340. HP does not list these models on their site nor in a Google search.

--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com
"Leon" > wrote in message
...
> Hi
> My HP3250 printer stopped printing suddenly. the job was left in the print
> job. I deleted the printer and now when I plug in the usb cable XP starts to
> auto install the HP3340 not 3250, I only have the 3250 connected and never
> had another printer in the 3*** range ,printer and stops to say the printer
> not installed properly . I have used the proper disk . If I try installing
> it from the cd nothing happens. Another strange thing I noticed is that when
> i startup in SAFE Mode a message appears saying the printer cannot be
> installed. I also noticed the .EXE icons on the CD look like the old dos
> icons and don't have the 'engine' icon.
> I have the latest anti virus installed - no viruses
>
> Pls help
> Thanks
>
>

[Cari \(MS-MVP\)]

Ensure you've uninstalled completely

http://www.coribright.com/Windows/Article%20One.htm

Cari
www.coribright.com

"Leon" > wrote in message
...
> Hi
> My HP3250 printer stopped printing suddenly. the job was left in the print
> job. I deleted the printer and now when I plug in the usb cable XP starts
> to
> auto install the HP3340 not 3250, I only have the 3250 connected and never
> had another printer in the 3*** range ,printer and stops to say the
> printer
> not installed properly . I have used the proper disk . If I try installing
> it from the cd nothing happens. Another strange thing I noticed is that
> when
> i startup in SAFE Mode a message appears saying the printer cannot be
> installed. I also noticed the .EXE icons on the CD look like the old dos
> icons and don't have the 'engine' icon.
> I have the latest anti virus installed - no viruses
>
> Pls help
> Thanks
>
>

[Cari \(MS-MVP\)]

He's with virgin.net and therefore in the UK. They're both UK/European
models!

Cari
www.coribright.com

"Mary Sauer" > wrote in message
...
> Are you sure about the printer. I cannot find any reference anywhere for a
> HP 3250
> nor a 3340. HP does not list these models on their site nor in a Google
> search.
>
> --
> Mary Sauer MS MVP