abort making recovery cds

[vin]

On brand new COMPAQ with wxp preinstalled, recovery disk
#4 aborted during its creation. subsequently files missing
or damaged messages. initially seemed limited to a Norton
AntiVirus problem. have solved that by web downloads.

Have run a COMPAQ recovery with all 5 disks, #4 ejected at
<DATA7.INP CANNOT BE RECOVERED> and when retried the drive
slowed markedly at <DATA7.INP>

Now have a NO SHUT DOWN situation, and erratic behaviour
[eg on help and support left pane get pictures/bullets but
no words; and on right screen it invites me to connect to
internet, though I am already, and though that connection
was recognised a few days back. similar problems on
Outlook Express, etc]

What is DATA7.INP?
Is my software installation faulty?

[Danny Blue]

Contact your vendor.

"vin" > wrote in message
...
> On brand new COMPAQ with wxp preinstalled, recovery disk
> #4 aborted during its creation. subsequently files missing
> or damaged messages. initially seemed limited to a Norton
> AntiVirus problem. have solved that by web downloads.
>
> Have run a COMPAQ recovery with all 5 disks, #4 ejected at
> <DATA7.INP CANNOT BE RECOVERED> and when retried the drive
> slowed markedly at <DATA7.INP>
>
> Now have a NO SHUT DOWN situation, and erratic behaviour
> [eg on help and support left pane get pictures/bullets but
> no words; and on right screen it invites me to connect to
> internet, though I am already, and though that connection
> was recognised a few days back. similar problems on
> Outlook Express, etc]
>
> What is DATA7.INP?
> Is my software installation faulty?

[Rick \Nutcase\ Rogers]

Hi,

Sounds like a dirty CD, try wiping it gently with a soft lint-free =
cloth. Could also be a dirty lens in the CD drive, a cheapie cleaning =
kit can help - it doesn't have to be pc-specific.

--=20
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x - =
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone -
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"vin" > wrote in message =
...
> On brand new COMPAQ with wxp preinstalled, recovery disk=20
> #4 aborted during its creation. subsequently files missing=20
> or damaged messages. initially seemed limited to a Norton=20
> AntiVirus problem. have solved that by web downloads.
>=20
> Have run a COMPAQ recovery with all 5 disks, #4 ejected at=20
> <DATA7.INP CANNOT BE RECOVERED> and when retried the drive=20
> slowed markedly at <DATA7.INP>
>=20
> Now have a NO SHUT DOWN situation, and erratic behaviour=20
> [eg on help and support left pane get pictures/bullets but=20
> no words; and on right screen it invites me to connect to=20
> internet, though I am already, and though that connection=20
> was recognised a few days back. similar problems on=20
> Outlook Express, etc]
>=20
> What is DATA7.INP?
> Is my software installation faulty?