How to report TweakUI installation bugs?

[Brent Harsh]

I ran TweakUI this morning, checked my installed version
(was 2.0-something) and thought I'd better look for any
updates before doing what I wanted to do. I found it had
been updated, and attempted to download and install the
latest version of TweakUI from MS website (version 2.10).
When I clicked the installer, it gave me the warning that I
had to uninstall the previous version first. I went to the
"powertoys" start-menu folder to see if "uninstall" was an
option there or if I would have to use the "install/remove
software" option from the control panel. I attempted to
run TweakUI again (remember it had just run a few moments
ago when I checked the version) and it brought up the
powerCalc instead! I checked the properties of the
powertoys->tweakui item, and indeed, it was now pointing to
the powercalc application. Seems like the installer
actually changed the start-menu shortcut when it aborted
the install. Is there an interface on the MS website to
ensure this bug-report would make it to the appropriate person?

[Doug Knox MS-MVP]

You would sumbit it just like any other bug, but TweakUI is not =
officially supported by Microsoft. The software engineer that wrote it, =
does it on his own time, and it may be weeks, months or years before he =
gets back to fixing it.

--=20
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.
=20
"Brent Harsh" > wrote in message =
...
> I ran TweakUI this morning, checked my installed version
> (was 2.0-something) and thought I'd better look for any
> updates before doing what I wanted to do. I found it had
> been updated, and attempted to download and install the
> latest version of TweakUI from MS website (version 2.10).=20
> When I clicked the installer, it gave me the warning that I
> had to uninstall the previous version first. I went to the
> "powertoys" start-menu folder to see if "uninstall" was an
> option there or if I would have to use the "install/remove
> software" option from the control panel. I attempted to
> run TweakUI again (remember it had just run a few moments
> ago when I checked the version) and it brought up the
> powerCalc instead! I checked the properties of the
> powertoys->tweakui item, and indeed, it was now pointing to
> the powercalc application. Seems like the installer
> actually changed the start-menu shortcut when it aborted
> the install. Is there an interface on the MS website to
> ensure this bug-report would make it to the appropriate person?

[Ramesh [MVP]]

>> it may be weeks, months or years before he gets back to fixing it.

Very true, Doug. That "Bag MRU Size" issue.........v2.1

--=20
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------------
Prevent Spyware from being installed:=20
http://www.mvps.org/sramesh2k/Malware Defence.htm
-------------------------------------------------


"Doug Knox MS-MVP" > wrote in message =
...
You would sumbit it just like any other bug, but TweakUI is not =
officially supported by Microsoft. The software engineer that wrote it, =
does it on his own time, and it may be weeks, months or years before he =
gets back to fixing it.

--=20
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.
=20
"Brent Harsh" > wrote in message =
...
> I ran TweakUI this morning, checked my installed version
> (was 2.0-something) and thought I'd better look for any
> updates before doing what I wanted to do. I found it had
> been updated, and attempted to download and install the
> latest version of TweakUI from MS website (version 2.10).=20
> When I clicked the installer, it gave me the warning that I
> had to uninstall the previous version first. I went to the
> "powertoys" start-menu folder to see if "uninstall" was an
> option there or if I would have to use the "install/remove
> software" option from the control panel. I attempted to
> run TweakUI again (remember it had just run a few moments
> ago when I checked the version) and it brought up the
> powerCalc instead! I checked the properties of the
> powertoys->tweakui item, and indeed, it was now pointing to
> the powercalc application. Seems like the installer
> actually changed the start-menu shortcut when it aborted
> the install. Is there an interface on the MS website to
> ensure this bug-report would make it to the appropriate person?

[Brent Harsh]

Ramesh [MVP] wrote:
>>>it may be weeks, months or years before he gets back to fixing it.
>
>
> Very true, Doug. That "Bag MRU Size" issue.........v2.1
>

Thanks for the replies - showing my basic ignorance here, but I tried
to find a bug report type of interface (a la Bugzilla - what a great
tool!) on the MS website, and that search is actually what led me to
these newsgroups. Doug referenced "the usual way" and I guess I don't
know that - got a URL or a pointer? Of course, I recognize this might
not be addressed anytime soon, but it's not that serious either - just
that if *I* were writing TweakUI, I'd want to know about my install
program acting that way... weirdness.

Regards,

--
Brent Harsh - KD4PBO /"\ ASCII Ribbon Campaign: Say
bharsh at ncroadrunner \ / NO to HTML in email and news.
------------------------X-------------------------------
Cary, NC, USA / \ Read my mail with fixed fonts.

[Doug Knox MS-MVP]

Try the MS Wish link, Brent. Its not 100% guaranteed to get there, =
but............

http://register.microsoft.com/mswish/suggestion.asp

--=20
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.
=20
"Brent Harsh" > wrote in message =
om...
> Ramesh [MVP] wrote:
> >>>it may be weeks, months or years before he gets back to fixing it.
> >=20
> >=20
> > Very true, Doug. That "Bag MRU Size" issue.........v2.1
> >=20
>=20
> Thanks for the replies - showing my basic ignorance here, but I tried=20
> to find a bug report type of interface (a la Bugzilla - what a great=20
> tool!) on the MS website, and that search is actually what led me to=20
> these newsgroups. Doug referenced "the usual way" and I guess I don't =

> know that - got a URL or a pointer? Of course, I recognize this might =

> not be addressed anytime soon, but it's not that serious either - just =

> that if *I* were writing TweakUI, I'd want to know about my install=20
> program acting that way... weirdness.
>=20
> Regards,
>=20
> --=20
> Brent Harsh - KD4PBO /"\ ASCII Ribbon Campaign: Say
> bharsh at ncroadrunner \ / NO to HTML in email and news.
> ------------------------X-------------------------------
> Cary, NC, USA / \ Read my mail with fixed fonts.
>