Re: 'Yellow Question Marks' in the Device manager

[Ron]

Call Dell. I think that they "screwed up."

Ron

"Syrose" > wrote in message
...
> I am using a brand new Dell dimension 4600 PC.
> In the Device Manage three devices have 'Yellow Question Marks'
> When I click on these items I am informed respectively:
> (1) PCI Input Device PCI:
(\VEN_1102&DEV_7004&SUBSYS_10031102&REV_00\4&1C660DD6&0&09F0 The drivers for
this
> device are not installed.
> (2) Universal Serial Bus (USB):
ControllerPCI\VEN_8086&DEV_24DD&SUBSYS_01741028&REV_02\3&172E68DD&0&EF
> The drivers for this device are not installed.
> (3) Multimedia Audio Controller:
PCI\VEN_1102&DEV_0006&SUBSYS_10031102&REV_00\4&1C660DD6&0&08F0
> The drivers for this device are not installed.
> And I am prompted to re-install the drivers.
> However when I click on the Update the Driver (using the original Dell
Dimension Resource CD that came with the system),
> I am told that 'The Hardware was not installed because the wizard cannot
find the necessary software'
> Please I need step-by-step instructions.
> Sincerely,
> Sally Syrose
>