Re: email and MSN Messenger

[Jonathan Kay [MVP]]

Greetings Sam,

Looking into this -- it's all server-based so there's really nothing you can do to fix this
on your own at the moment.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Sam" > wrote in message
...
> Eveytime I receive email I get the email alerts and click on the '1 new email message'
> in the main interface window in MSN Messenger. The problem is after I click it and read
> the email message, it still says I have 1 new email message. I really don't. The only way
> to
> correct this is to sign out and sign back into MSN Messenger. Any suggestions?

[Jonathan Kay [MVP]]

Greetings Sam,

This was a server problem on Microsoft's side and has been fixed -- this is why it appeared
to just "fix itself".
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Sam" > wrote in message
...
>A while back everytime I received an email I get the email alerts and when I click on the
> '1 new email message' in the main interface window in MSN Messenger. The problem
> is after I click it and read the email message, it still says I have 1 new email message.
> I really don't. The only way to correct this is to sign out and sign back into MSN
> Messenger.
>
> The problem has seemed to be corrected. I don't remember doing anything but maybe an
> upgrade. Did this fix itself or was it something I did?
>
> Well... I'm glad I don't have that problem anymore.
>
>
>

[Jonathan Kay [MVP]]

Hi Sam,

Not that I'm aware of, unfortunately in the past when Messenger's had specific issues
affecting just a group of people, it really hasn't been written anywhere either.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Sam" > wrote in message
...
> Thanks Jonathan!
>
> Was there a document or something written about this issue?