system shutdown

[Jeff Fabbri]

New computer with Windows XP installed. When accessing
Internet, approximately 5 minutes into session, system
shuts down. Message states "... system shutdown initiated
by NT AUTHORITY\SYSTEM. WINDOWS MUST RESTART BECAUSE
REMOTE PROCEDURE CALL (RPC) SERVICE TERMINATED
UNEXPECTEDLY."

Is this an XP, IE, PeoplePC.com or hardware (Dell)
problem?

[Nicholas]

Jeff --

Apparently, your computer has an unwelcome visitor (VIRUS) known=20
as the WM32 Blaster/Lovsan WORM.

It entered the computer through your internet connection because the =
"firewall"
was not properly enabled and essential critical updates were not =
installed from
the Windows Update website. For instructions on fixing the problem, =
visit:

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp=20

Remove W32.MSBlast.Worm
http://www.kellys-korner-xp.com/xp_qr.htm#rpc

Blaster Worm: Critical Security Patch for Windows XP (32-bit version)
http://microsoft.com/downloads/details.aspx?FamilyId=3D2354406C-C5B6-44AC=
-9532-3DE40F69C074&displaylang=3Den

If your computer is constantly attempting to shutdown
or reboot, quickly go to:

Start > Run and type: CMD , and hit enter.
This opens the Command Prompt window.

Then type: shutdown -a , and hit enter.

This should halt the rebooting problem.

Then immediately turn-on Windows XP's built-in Firewall:

How do I turn on the Firewall?
http://www.andyrathbone.com/tips/firewall.html


**** IMPORTANT ****

Visit this web site if you experience difficulty installing=20
Windows XP Security Patch 823980:

How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html=20


--=20
Nicholas

-------------------------------------------------------------------------=
----------------

"Jeff Fabbri" > wrote in message:
...

| New computer with Windows XP installed. When accessing=20
| Internet, approximately 5 minutes into session, system=20
| shuts down. Message states "... system shutdown initiated=20
| by NT AUTHORITY\SYSTEM. WINDOWS MUST RESTART BECAUSE=20
| REMOTE PROCEDURE CALL (RPC) SERVICE TERMINATED=20
| UNEXPECTEDLY." =20
|=20
| Is this an XP, IE, PeoplePC.com or hardware (Dell)
| problem?