unable to mount disk

[Martin Hopkinson]

My friends computer has recently started booting up and producing the blue
screen of death announcing that it is unable to mount the boot disk (or so i
am informed). How should i deal with this, because in the end it will be me
that has to deal with it!

Thanks

Martin

[Jupiter Jones [MVP]]

Martin;
Power off, open the case and reseat the hard drive IDE ribbon cable at
both ends.
If that fails:
http://support.microsoft.com/?kbid=297185
http://support.microsoft.com/?kbid=315403

Otherwise go to the website of the hard drive manufacturer and
download their hard drive diagnostics.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://dts-l.org/index.html


"Martin Hopkinson" > wrote in message
...
> My friends computer has recently started booting up and producing
the blue
> screen of death announcing that it is unable to mount the boot disk
(or so i
> am informed). How should i deal with this, because in the end it
will be me
> that has to deal with it!
>
> Thanks
>
> Martin