Re: Chkdsk Log File + help & support 'missing'

[Captain]

It used to generate it every time, whether there was a problem or not,
infact it would contain the details of chkdsk, its not there anymore. I
guess something is wrong with my pc, I just noticed, that clicking on Help
and Support in the start menu wouldn't do anything, a process named
'helpctr.exe' starts in the task manager and just dies down, I have tried
looking in the event viewer, but haven't found the error. I even ran sfc
/scannow which completed successfully; the status is still the same. The
Could someone please help!

[hutch]

go start/control panel/perf...and maint/admin tools/
go event viewer/application log/
go - scroll to - winlogon/open/
note
this is the std - chkdsk results file - in win xp
ie
for info on win 2000 results
go start/help and support/search - bootex/
select the 1-result mskb article - ie

Description of Enhanced Chkdsk, Autochk, and Chkntfs
Tools in Windows 2000

and take it fr there

hth
God Bless
hutch


>-----Original Message-----
>It used to generate it every time, whether there was a
problem or not,
>infact it would contain the details of chkdsk, its not
there anymore. I
>guess something is wrong with my pc, I just noticed,
that clicking on Help
>and Support in the start menu wouldn't do anything, a
process named
>'helpctr.exe' starts in the task manager and just dies
down, I have tried
>looking in the event viewer, but haven't found the
error. I even ran sfc
>/scannow which completed successfully; the status is
still the same. The
>Could someone please help!
>
>
>.
>

[Usman]

I got my help and support back, but the bootex problem is still there, I can
get to Application Event Viewer to see the chkdsk results, but I wonder why
the log/text file (bootexecute) has vanished all of a sudden, and I was
worried it might lead to other problems. Well, there must be a way to get it
back, especially when it is being reported in Application Event Viewer.