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View Full Version : Windows Installer - Urgent Help needed!!!!!


Sam
December 5th 03, 12:42 AM
Im trying to install Microsoft Office, but when I press
install it says:

'The windows Installer Service could not be accesed. This
can occur if you are running in safe mode, or if Windows
installer is not correctly installed. Contact your support
for personal assistance.'

Well im not running in safe mode so that can't be the
problem, and I've tried downloading the latest version
from the Microsoft Website but there doesn't seem to be a
version for Windows XP. I've also restarted my computer
several times. Can anyone think of any other ways to solve
this problem.

Please Help I need Microsoft Office, for my Course-Work.

Thanks for any help you can give.

Chris Jackson \(MVP\)
December 5th 03, 12:42 AM
Try checking the state of the service. Go to the control panel, find
administrative options, and then go to services. There should be a Windows
Installer service - try launching it manually. This may give you additional
information. Also, if you need to repair system files for XP, you can go to
start - run and enter sfc /scannow (you'll need your Windows CD for this).
This will examine and repair operating system files.

--
Chris Jackson
Software Engineer
Microsoft MVP
Windows XP Associate Expert
--
"Sam" > wrote in message
...
> Im trying to install Microsoft Office, but when I press
> install it says:
>
> 'The windows Installer Service could not be accesed. This
> can occur if you are running in safe mode, or if Windows
> installer is not correctly installed. Contact your support
> for personal assistance.'
>
> Well im not running in safe mode so that can't be the
> problem, and I've tried downloading the latest version
> from the Microsoft Website but there doesn't seem to be a
> version for Windows XP. I've also restarted my computer
> several times. Can anyone think of any other ways to solve
> this problem.
>
> Please Help I need Microsoft Office, for my Course-Work.
>
> Thanks for any help you can give.

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