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View Full Version : Told to insert Windows XP CD-ROM, which I never got


Jo
December 6th 03, 02:03 PM
I keep getting a dialogue box that says files required for
Windows to run properly have been replaced by unrecognized
versions. The error message tells me to insert my Windows
XP Home Edition CD-ROM, but HP did not supply one with my
Pavilion 7955. Now the very same machine tells me I must
have it. The computer is slow and performing badly. What
should I do?

Papa
December 6th 03, 02:03 PM
Didn't you get a RECOVERY CD with your computer? For store-bought systems
with XP pre-installed, that is usually what is supplied. If you didn't get
one, you were short-changed.

"Jo" > wrote in message
...
> I keep getting a dialogue box that says files required for
> Windows to run properly have been replaced by unrecognized
> versions. The error message tells me to insert my Windows
> XP Home Edition CD-ROM, but HP did not supply one with my
> Pavilion 7955. Now the very same machine tells me I must
> have it. The computer is slow and performing badly. What
> should I do?

John E. Carty
December 6th 03, 02:03 PM
> "Jo" > wrote in message
> ...
> > I keep getting a dialogue box that says files required for
> > Windows to run properly have been replaced by unrecognized
> > versions. The error message tells me to insert my Windows
> > XP Home Edition CD-ROM, but HP did not supply one with my
> > Pavilion 7955. Now the very same machine tells me I must
> > have it. The computer is slow and performing badly. What
> > should I do?
>

If you have the i386 folder on your hard drive then pint it there when asked
for the CD :-)

OldKenGoat
December 6th 03, 02:03 PM
Jo wrote:
> I keep getting a dialogue box that says files required for
> Windows to run properly have been replaced by unrecognized
> versions. The error message tells me to insert my Windows
> XP Home Edition CD-ROM, but HP did not supply one with my
> Pavilion 7955. Now the very same machine tells me I must
> have it. The computer is slow and performing badly. What
> should I do?

My Significant Other had the same problem. Call HP support and cajole/demand
a Windows XP HP CD. Be persistent, talk to a supervisor if necessary. Worked
for SO!
HTH,
okg


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Ramesh
December 6th 03, 02:03 PM
Hi Jo,

The i386 folder in the hard disk contains the Operating System source files.
(OEMs dont provide the XP CDs.)

You need to edit the registry and change the sourcepath value to the actual
target (instead of CD)

- Open Registry Editor: Click | Start | Run | type "Regedit"
- Navigate to the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Setup

In the right pane, double-click the key "SourcePath" and type the folder
name where Windows installation files are stored in the hard drive.
Generally, "C:\Windows"

IMPORTANT: If the source files exist in the folder "C:\Windows\i386", you
will need to set the value of the key as "C:\Windows" instead of
"C:\Windows\i386".
..
* You need to know the exact location of i386 folder. Most cases, it will be
in C:\Windows\i386 or C:\i386 *

If the i386 dump is not there in hard disk, the above procedure is useless.
Obtain a CD from HP.

After changing the above keys, restart the system and try this:
Click Start | Run | type "SFC /SCANNOW"

--
Regards,
Ramesh



"Jo" > wrote in message
...
I keep getting a dialogue box that says files required for
Windows to run properly have been replaced by unrecognized
versions. The error message tells me to insert my Windows
XP Home Edition CD-ROM, but HP did not supply one with my
Pavilion 7955. Now the very same machine tells me I must
have it. The computer is slow and performing badly. What
should I do?

Google