Internet Explorer, Control Panel and Explorer not working

[Greg]

Symptoms: The administrator account on my XP Home machine is working fine. I've updated the machine with all of the security patches from MS. The problem is with the secondary account. It was working fine, for over a year, and just recently has started
having the following problems. Internet explorer will open, begin to load www.msn.com and then will freeze, I have to force it closed with Task Manager. If I try to start Windows explorer or Control Panel, nothing happens. When I try to logoff the acco
unt, I get explorer.exe not responding, so I force it closed, and the account logs off successfully. Event viewer says COM+ failed to launch the logon, logoff, displaylock, displayunlock events as well as an error for IE saying "Hanging application iexplo
re.exe, version 6.0.2800.1106, hang module hungapp, version 0.0.0.0, hang address 0x00000000."

Attempted Fixes: I've tried to re-install IE, but can't get enough of the cryptography turned off to get passed the "This software has not passed Windows XP logo test". I've followed almost all of the steps on support doc Q822798, and got tired of messin
g with it. I installed Mozilla and the secondary account and can access the internet just fine with it. I've set the secondary account from restricted to Adminstrator level, no changes. I've re-registered a bunch of internet based dll's as recommended i
n the support section, with no changes. I've tweaked some registry settings to try and get different flags flipped in the OS, but no changes. I contemplated removing the security patches, but when warned that every program on my machine might not work if
I uninstall, I chickened out.

Possible Solutions Remaining: The only two things I can think of left, are to try and re-install XP over the top of itself or format my c: and go with a fresh install, but I'm concerned as soon as I apply the security patches again, the same problem will
arise, so I'm hoping to find a fix.

Any help you can provide, would be appreciated. The machine is a dell laptop, inspiron 2500 w/ 256MB and 20GB, not that it matters.

Thanks.

Greg

[Kelly]

Hi Greg,

>Attempted Fixes: I've tried to re-install IE, but can't get enough of the
cryptography >turned off to get passed the "This software has not passed
Windows XP logo test".

Go to Start/Run and type in: regsvr32 wintrust.dll

Correct the Cryptographic Service Error Message
http://www.kellys-korner-xp.com/regs_edits/xp_cryptofix.vbs

--
All the Best,
Kelly

MS-MVP Win98/XP
[AE-Windows® XP]

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Utilities for Windows XP
http://www.kellys-korner-xp.com/xp_u.htm#xp_util


"Greg" > wrote in message
...
> Symptoms: The administrator account on my XP Home machine is working
fine. I've updated the machine with all of the security patches from MS.
The problem is with the secondary account. It was working fine, for over a
year, and just recently has started having the following problems. Internet
explorer will open, begin to load www.msn.com and then will freeze, I have
to force it closed with Task Manager. If I try to start Windows explorer or
Control Panel, nothing happens. When I try to logoff the account, I get
explorer.exe not responding, so I force it closed, and the account logs off
successfully. Event viewer says COM+ failed to launch the logon, logoff,
displaylock, displayunlock events as well as an error for IE saying "Hanging
application iexplore.exe, version 6.0.2800.1106, hang module hungapp,
version 0.0.0.0, hang address 0x00000000."
>
> Attempted Fixes: I've tried to re-install IE, but can't get enough of the
cryptography turned off to get passed the "This software has not passed
Windows XP logo test". I've followed almost all of the steps on support doc
Q822798, and got tired of messing with it. I installed Mozilla and the
secondary account and can access the internet just fine with it. I've set
the secondary account from restricted to Adminstrator level, no changes.
I've re-registered a bunch of internet based dll's as recommended in the
support section, with no changes. I've tweaked some registry settings to
try and get different flags flipped in the OS, but no changes. I
contemplated removing the security patches, but when warned that every
program on my machine might not work if I uninstall, I chickened out.
>
> Possible Solutions Remaining: The only two things I can think of left,
are to try and re-install XP over the top of itself or format my c: and go
with a fresh install, but I'm concerned as soon as I apply the security
patches again, the same problem will arise, so I'm hoping to find a fix.
>
> Any help you can provide, would be appreciated. The machine is a dell
laptop, inspiron 2500 w/ 256MB and 20GB, not that it matters.
>
> Thanks.
>
> Greg

[Kelly]

Hi Greg,

>Attempted Fixes: I've tried to re-install IE, but can't get enough of the
cryptography >turned off to get passed the "This software has not passed
Windows XP logo test".

Go to Start/Run and type in: regsvr32 wintrust.dll

Correct the Cryptographic Service Error Message
http://www.kellys-korner-xp.com/regs_edits/xp_cryptofix.vbs

--
All the Best,
Kelly

MS-MVP Win98/XP
[AE-Windows® XP]

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Utilities for Windows XP
http://www.kellys-korner-xp.com/xp_u.htm#xp_util


"Greg" > wrote in message
...
> Symptoms: The administrator account on my XP Home machine is working
fine. I've updated the machine with all of the security patches from MS.
The problem is with the secondary account. It was working fine, for over a
year, and just recently has started having the following problems. Internet
explorer will open, begin to load www.msn.com and then will freeze, I have
to force it closed with Task Manager. If I try to start Windows explorer or
Control Panel, nothing happens. When I try to logoff the account, I get
explorer.exe not responding, so I force it closed, and the account logs off
successfully. Event viewer says COM+ failed to launch the logon, logoff,
displaylock, displayunlock events as well as an error for IE saying "Hanging
application iexplore.exe, version 6.0.2800.1106, hang module hungapp,
version 0.0.0.0, hang address 0x00000000."
>
> Attempted Fixes: I've tried to re-install IE, but can't get enough of the
cryptography turned off to get passed the "This software has not passed
Windows XP logo test". I've followed almost all of the steps on support doc
Q822798, and got tired of messing with it. I installed Mozilla and the
secondary account and can access the internet just fine with it. I've set
the secondary account from restricted to Adminstrator level, no changes.
I've re-registered a bunch of internet based dll's as recommended in the
support section, with no changes. I've tweaked some registry settings to
try and get different flags flipped in the OS, but no changes. I
contemplated removing the security patches, but when warned that every
program on my machine might not work if I uninstall, I chickened out.
>
> Possible Solutions Remaining: The only two things I can think of left,
are to try and re-install XP over the top of itself or format my c: and go
with a fresh install, but I'm concerned as soon as I apply the security
patches again, the same problem will arise, so I'm hoping to find a fix.
>
> Any help you can provide, would be appreciated. The machine is a dell
laptop, inspiron 2500 w/ 256MB and 20GB, not that it matters.
>
> Thanks.
>
> Greg

[Greg]

Kelly,

First, thanks for replying and attempting to help.

I already tried re-registering the following dll's as suggested in MS
knowledge base article 822798 and in your vbs script, and
unfortuneately that didn't fix my problem.

Might you have any other suggestions? ( Nice web site, btw ). I'm
open to any suggestions.

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
regsvr32 softpub.dll

Greg

"Greg" > wrote in message >...
> Symptoms: The administrator account on my XP Home machine is
working fine. I've updated the machine with all of the security
patches from MS. The problem is with the secondary account. It was
working fine, for over a year, and just recently has started having
the following problems. Internet explorer will open, begin to load
www.msn.com and then will freeze, I have to force it closed with Task
Manager. If I try to start Windows explorer or Control Panel, nothing
happens. When I try to logoff the account, I get explorer.exe not
responding, so I force it closed, and the account logs off
successfully. Event viewer says COM+ failed to launch the logon,
logoff, displaylock, displayunlock events as well as an error for IE
saying "Hanging application iexplore.exe, version 6.0.2800.1106, hang
module hungapp, version 0.0.0.0, hang address 0x00000000."
>
> Attempted Fixes: I've tried to re-install IE, but can't get enough
of the cryptography turned off to get passed the "This software has
not passed Windows XP logo test". I've followed almost all of the
steps on support doc Q822798, and got tired of messing with it. I
installed Mozilla and the secondary account and can access the
internet just fine with it. I've set the secondary account from
restricted to Adminstrator level, no changes. I've re-registered a
bunch of internet based dll's as recommended in the support section,
with no changes. I've tweaked some registry settings to try and get
different flags flipped in the OS, but no changes. I contemplated
removing the security patches, but when warned that every program on
my machine might not work if I uninstall, I chickened out.
>
> Possible Solutions Remaining: The only two things I can think of left, are to try and re-install XP over the top of itself or format my c: and go with a fresh install, but I'm concerned as soon as I apply the security patches again, the same problem wil
l arise, so I'm hoping to find a fix.
>
> Any help you can provide, would be appreciated. The machine is a dell laptop, inspiron 2500 w/ 256MB and 20GB, not that it matters.
>
> Thanks.
>
> Greg

[Greg]

Kelly,

First, thanks for replying and attempting to help.

I already tried re-registering the following dll's as suggested in MS
knowledge base article 822798 and in your vbs script, and
unfortuneately that didn't fix my problem.

Might you have any other suggestions? ( Nice web site, btw ). I'm
open to any suggestions.

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
regsvr32 softpub.dll

Greg

"Greg" > wrote in message >...
> Symptoms: The administrator account on my XP Home machine is
working fine. I've updated the machine with all of the security
patches from MS. The problem is with the secondary account. It was
working fine, for over a year, and just recently has started having
the following problems. Internet explorer will open, begin to load
www.msn.com and then will freeze, I have to force it closed with Task
Manager. If I try to start Windows explorer or Control Panel, nothing
happens. When I try to logoff the account, I get explorer.exe not
responding, so I force it closed, and the account logs off
successfully. Event viewer says COM+ failed to launch the logon,
logoff, displaylock, displayunlock events as well as an error for IE
saying "Hanging application iexplore.exe, version 6.0.2800.1106, hang
module hungapp, version 0.0.0.0, hang address 0x00000000."
>
> Attempted Fixes: I've tried to re-install IE, but can't get enough
of the cryptography turned off to get passed the "This software has
not passed Windows XP logo test". I've followed almost all of the
steps on support doc Q822798, and got tired of messing with it. I
installed Mozilla and the secondary account and can access the
internet just fine with it. I've set the secondary account from
restricted to Adminstrator level, no changes. I've re-registered a
bunch of internet based dll's as recommended in the support section,
with no changes. I've tweaked some registry settings to try and get
different flags flipped in the OS, but no changes. I contemplated
removing the security patches, but when warned that every program on
my machine might not work if I uninstall, I chickened out.
>
> Possible Solutions Remaining: The only two things I can think of left, are to try and re-install XP over the top of itself or format my c: and go with a fresh install, but I'm concerned as soon as I apply the security patches again, the same problem wil
l arise, so I'm hoping to find a fix.
>
> Any help you can provide, would be appreciated. The machine is a dell laptop, inspiron 2500 w/ 256MB and 20GB, not that it matters.
>
> Thanks.
>
> Greg

[Greg]

Kelly,

First, thanks for replying and attempting to help.

I already tried re-registering the following dll's as suggested in MS
knowledge base article 822798 and in your vbs script, and
unfortuneately that didn't fix my problem.

Might you have any other suggestions? ( Nice web site, btw ). I'm
open to any suggestions.

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
regsvr32 softpub.dll

Greg

"Greg" > wrote in message >...
> Symptoms: The administrator account on my XP Home machine is
working fine. I've updated the machine with all of the security
patches from MS. The problem is with the secondary account. It was
working fine, for over a year, and just recently has started having
the following problems. Internet explorer will open, begin to load
www.msn.com and then will freeze, I have to force it closed with Task
Manager. If I try to start Windows explorer or Control Panel, nothing
happens. When I try to logoff the account, I get explorer.exe not
responding, so I force it closed, and the account logs off
successfully. Event viewer says COM+ failed to launch the logon,
logoff, displaylock, displayunlock events as well as an error for IE
saying "Hanging application iexplore.exe, version 6.0.2800.1106, hang
module hungapp, version 0.0.0.0, hang address 0x00000000."
>
> Attempted Fixes: I've tried to re-install IE, but can't get enough
of the cryptography turned off to get passed the "This software has
not passed Windows XP logo test". I've followed almost all of the
steps on support doc Q822798, and got tired of messing with it. I
installed Mozilla and the secondary account and can access the
internet just fine with it. I've set the secondary account from
restricted to Adminstrator level, no changes. I've re-registered a
bunch of internet based dll's as recommended in the support section,
with no changes. I've tweaked some registry settings to try and get
different flags flipped in the OS, but no changes. I contemplated
removing the security patches, but when warned that every program on
my machine might not work if I uninstall, I chickened out.
>
> Possible Solutions Remaining: The only two things I can think of left, are to try and re-install XP over the top of itself or format my c: and go with a fresh install, but I'm concerned as soon as I apply the security patches again, the same problem wil
l arise, so I'm hoping to find a fix.
>
> Any help you can provide, would be appreciated. The machine is a dell laptop, inspiron 2500 w/ 256MB and 20GB, not that it matters.
>
> Thanks.
>
> Greg

[Greg]

Kelly,

First, thanks for replying and attempting to help.

I already tried re-registering the following dll's as suggested in MS
knowledge base article 822798 and in your vbs script, and
unfortuneately that didn't fix my problem.

Might you have any other suggestions? ( Nice web site, btw ). I'm
open to any suggestions.

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
regsvr32 softpub.dll

Greg

"Greg" > wrote in message >...
> Symptoms: The administrator account on my XP Home machine is
working fine. I've updated the machine with all of the security
patches from MS. The problem is with the secondary account. It was
working fine, for over a year, and just recently has started having
the following problems. Internet explorer will open, begin to load
www.msn.com and then will freeze, I have to force it closed with Task
Manager. If I try to start Windows explorer or Control Panel, nothing
happens. When I try to logoff the account, I get explorer.exe not
responding, so I force it closed, and the account logs off
successfully. Event viewer says COM+ failed to launch the logon,
logoff, displaylock, displayunlock events as well as an error for IE
saying "Hanging application iexplore.exe, version 6.0.2800.1106, hang
module hungapp, version 0.0.0.0, hang address 0x00000000."
>
> Attempted Fixes: I've tried to re-install IE, but can't get enough
of the cryptography turned off to get passed the "This software has
not passed Windows XP logo test". I've followed almost all of the
steps on support doc Q822798, and got tired of messing with it. I
installed Mozilla and the secondary account and can access the
internet just fine with it. I've set the secondary account from
restricted to Adminstrator level, no changes. I've re-registered a
bunch of internet based dll's as recommended in the support section,
with no changes. I've tweaked some registry settings to try and get
different flags flipped in the OS, but no changes. I contemplated
removing the security patches, but when warned that every program on
my machine might not work if I uninstall, I chickened out.
>
> Possible Solutions Remaining: The only two things I can think of left, are to try and re-install XP over the top of itself or format my c: and go with a fresh install, but I'm concerned as soon as I apply the security patches again, the same problem wil
l arise, so I'm hoping to find a fix.
>
> Any help you can provide, would be appreciated. The machine is a dell laptop, inspiron 2500 w/ 256MB and 20GB, not that it matters.
>
> Thanks.
>
> Greg

[Greg]

Kelly,

First, thanks for replying and attempting to help.

I already tried re-registering the following dll's as suggested in MS
knowledge base article 822798 and in your vbs script, and
unfortuneately that didn't fix my problem.

Might you have any other suggestions? ( Nice web site, btw ). I'm
open to any suggestions.

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
regsvr32 softpub.dll

Greg

"Greg" > wrote in message >...
> Symptoms: The administrator account on my XP Home machine is
working fine. I've updated the machine with all of the security
patches from MS. The problem is with the secondary account. It was
working fine, for over a year, and just recently has started having
the following problems. Internet explorer will open, begin to load
www.msn.com and then will freeze, I have to force it closed with Task
Manager. If I try to start Windows explorer or Control Panel, nothing
happens. When I try to logoff the account, I get explorer.exe not
responding, so I force it closed, and the account logs off
successfully. Event viewer says COM+ failed to launch the logon,
logoff, displaylock, displayunlock events as well as an error for IE
saying "Hanging application iexplore.exe, version 6.0.2800.1106, hang
module hungapp, version 0.0.0.0, hang address 0x00000000."
>
> Attempted Fixes: I've tried to re-install IE, but can't get enough
of the cryptography turned off to get passed the "This software has
not passed Windows XP logo test". I've followed almost all of the
steps on support doc Q822798, and got tired of messing with it. I
installed Mozilla and the secondary account and can access the
internet just fine with it. I've set the secondary account from
restricted to Adminstrator level, no changes. I've re-registered a
bunch of internet based dll's as recommended in the support section,
with no changes. I've tweaked some registry settings to try and get
different flags flipped in the OS, but no changes. I contemplated
removing the security patches, but when warned that every program on
my machine might not work if I uninstall, I chickened out.
>
> Possible Solutions Remaining: The only two things I can think of left, are to try and re-install XP over the top of itself or format my c: and go with a fresh install, but I'm concerned as soon as I apply the security patches again, the same problem wil
l arise, so I'm hoping to find a fix.
>
> Any help you can provide, would be appreciated. The machine is a dell laptop, inspiron 2500 w/ 256MB and 20GB, not that it matters.
>
> Thanks.
>
> Greg

[Greg]

Kelly,

First, thanks for replying and attempting to help.

I already tried re-registering the following dll's as suggested in MS
knowledge base article 822798 and in your vbs script, and
unfortuneately that didn't fix my problem.

Might you have any other suggestions? ( Nice web site, btw ). I'm
open to any suggestions.

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
regsvr32 softpub.dll

Greg

"Greg" > wrote in message >...
> Symptoms: The administrator account on my XP Home machine is
working fine. I've updated the machine with all of the security
patches from MS. The problem is with the secondary account. It was
working fine, for over a year, and just recently has started having
the following problems. Internet explorer will open, begin to load
www.msn.com and then will freeze, I have to force it closed with Task
Manager. If I try to start Windows explorer or Control Panel, nothing
happens. When I try to logoff the account, I get explorer.exe not
responding, so I force it closed, and the account logs off
successfully. Event viewer says COM+ failed to launch the logon,
logoff, displaylock, displayunlock events as well as an error for IE
saying "Hanging application iexplore.exe, version 6.0.2800.1106, hang
module hungapp, version 0.0.0.0, hang address 0x00000000."
>
> Attempted Fixes: I've tried to re-install IE, but can't get enough
of the cryptography turned off to get passed the "This software has
not passed Windows XP logo test". I've followed almost all of the
steps on support doc Q822798, and got tired of messing with it. I
installed Mozilla and the secondary account and can access the
internet just fine with it. I've set the secondary account from
restricted to Adminstrator level, no changes. I've re-registered a
bunch of internet based dll's as recommended in the support section,
with no changes. I've tweaked some registry settings to try and get
different flags flipped in the OS, but no changes. I contemplated
removing the security patches, but when warned that every program on
my machine might not work if I uninstall, I chickened out.
>
> Possible Solutions Remaining: The only two things I can think of left, are to try and re-install XP over the top of itself or format my c: and go with a fresh install, but I'm concerned as soon as I apply the security patches again, the same problem wil
l arise, so I'm hoping to find a fix.
>
> Any help you can provide, would be appreciated. The machine is a dell laptop, inspiron 2500 w/ 256MB and 20GB, not that it matters.
>
> Thanks.
>
> Greg

[Greg]

Kelly,

First, thanks for replying and attempting to help.

I already tried re-registering the following dll's as suggested in MS
knowledge base article 822798 and in your vbs script, and
unfortuneately that didn't fix my problem.

Might you have any other suggestions? ( Nice web site, btw ). I'm
open to any suggestions.

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
regsvr32 softpub.dll

Greg

"Greg" > wrote in message >...
> Symptoms: The administrator account on my XP Home machine is
working fine. I've updated the machine with all of the security
patches from MS. The problem is with the secondary account. It was
working fine, for over a year, and just recently has started having
the following problems. Internet explorer will open, begin to load
www.msn.com and then will freeze, I have to force it closed with Task
Manager. If I try to start Windows explorer or Control Panel, nothing
happens. When I try to logoff the account, I get explorer.exe not
responding, so I force it closed, and the account logs off
successfully. Event viewer says COM+ failed to launch the logon,
logoff, displaylock, displayunlock events as well as an error for IE
saying "Hanging application iexplore.exe, version 6.0.2800.1106, hang
module hungapp, version 0.0.0.0, hang address 0x00000000."
>
> Attempted Fixes: I've tried to re-install IE, but can't get enough
of the cryptography turned off to get passed the "This software has
not passed Windows XP logo test". I've followed almost all of the
steps on support doc Q822798, and got tired of messing with it. I
installed Mozilla and the secondary account and can access the
internet just fine with it. I've set the secondary account from
restricted to Adminstrator level, no changes. I've re-registered a
bunch of internet based dll's as recommended in the support section,
with no changes. I've tweaked some registry settings to try and get
different flags flipped in the OS, but no changes. I contemplated
removing the security patches, but when warned that every program on
my machine might not work if I uninstall, I chickened out.
>
> Possible Solutions Remaining: The only two things I can think of left, are to try and re-install XP over the top of itself or format my c: and go with a fresh install, but I'm concerned as soon as I apply the security patches again, the same problem wil
l arise, so I'm hoping to find a fix.
>
> Any help you can provide, would be appreciated. The machine is a dell laptop, inspiron 2500 w/ 256MB and 20GB, not that it matters.
>
> Thanks.
>
> Greg

[Greg]

Kelly,

First, thanks for replying and attempting to help.

I already tried re-registering the following dll's as suggested in MS
knowledge base article 822798 and in your vbs script, and
unfortuneately that didn't fix my problem.

Might you have any other suggestions? ( Nice web site, btw ). I'm
open to any suggestions.

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
regsvr32 softpub.dll

Greg

"Greg" > wrote in message >...
> Symptoms: The administrator account on my XP Home machine is
working fine. I've updated the machine with all of the security
patches from MS. The problem is with the secondary account. It was
working fine, for over a year, and just recently has started having
the following problems. Internet explorer will open, begin to load
www.msn.com and then will freeze, I have to force it closed with Task
Manager. If I try to start Windows explorer or Control Panel, nothing
happens. When I try to logoff the account, I get explorer.exe not
responding, so I force it closed, and the account logs off
successfully. Event viewer says COM+ failed to launch the logon,
logoff, displaylock, displayunlock events as well as an error for IE
saying "Hanging application iexplore.exe, version 6.0.2800.1106, hang
module hungapp, version 0.0.0.0, hang address 0x00000000."
>
> Attempted Fixes: I've tried to re-install IE, but can't get enough
of the cryptography turned off to get passed the "This software has
not passed Windows XP logo test". I've followed almost all of the
steps on support doc Q822798, and got tired of messing with it. I
installed Mozilla and the secondary account and can access the
internet just fine with it. I've set the secondary account from
restricted to Adminstrator level, no changes. I've re-registered a
bunch of internet based dll's as recommended in the support section,
with no changes. I've tweaked some registry settings to try and get
different flags flipped in the OS, but no changes. I contemplated
removing the security patches, but when warned that every program on
my machine might not work if I uninstall, I chickened out.
>
> Possible Solutions Remaining: The only two things I can think of left, are to try and re-install XP over the top of itself or format my c: and go with a fresh install, but I'm concerned as soon as I apply the security patches again, the same problem wil
l arise, so I'm hoping to find a fix.
>
> Any help you can provide, would be appreciated. The machine is a dell laptop, inspiron 2500 w/ 256MB and 20GB, not that it matters.
>
> Thanks.
>
> Greg

[Kelly]

Most welcome, Greg. I can only suggest from here checking with the update
group to see which (if any) has caused this. Good luck!
news:microsoft.public.windowsupdate

--
All the Best,
Kelly

MS-MVP Win98/XP
[AE-Windows® XP]

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Utilities for Windows XP
http://www.kellys-korner-xp.com/xp_u.htm#xp_util


"Greg" > wrote in message
om...
> Kelly,
>
> First, thanks for replying and attempting to help.
>
> I already tried re-registering the following dll's as suggested in MS
> knowledge base article 822798 and in your vbs script, and
> unfortuneately that didn't fix my problem.
>
> Might you have any other suggestions? ( Nice web site, btw ). I'm
> open to any suggestions.
>
> regsvr32 softpub.dll
> regsvr32 wintrust.dll
> regsvr32 initpki.dll
> regsvr32 dssenh.dll
> regsvr32 rsaenh.dll
> regsvr32 gpkcsp.dll
> regsvr32 sccbase.dll
> regsvr32 slbcsp.dll
> regsvr32 cryptdlg.dll
> regsvr32 softpub.dll
>
> Greg
>
> "Greg" > wrote in message
>...
> > Symptoms: The administrator account on my XP Home machine is
> working fine. I've updated the machine with all of the security
> patches from MS. The problem is with the secondary account. It was
> working fine, for over a year, and just recently has started having
> the following problems. Internet explorer will open, begin to load
> www.msn.com and then will freeze, I have to force it closed with Task
> Manager. If I try to start Windows explorer or Control Panel, nothing
> happens. When I try to logoff the account, I get explorer.exe not
> responding, so I force it closed, and the account logs off
> successfully. Event viewer says COM+ failed to launch the logon,
> logoff, displaylock, displayunlock events as well as an error for IE
> saying "Hanging application iexplore.exe, version 6.0.2800.1106, hang
> module hungapp, version 0.0.0.0, hang address 0x00000000."
> >
> > Attempted Fixes: I've tried to re-install IE, but can't get enough
> of the cryptography turned off to get passed the "This software has
> not passed Windows XP logo test". I've followed almost all of the
> steps on support doc Q822798, and got tired of messing with it. I
> installed Mozilla and the secondary account and can access the
> internet just fine with it. I've set the secondary account from
> restricted to Adminstrator level, no changes. I've re-registered a
> bunch of internet based dll's as recommended in the support section,
> with no changes. I've tweaked some registry settings to try and get
> different flags flipped in the OS, but no changes. I contemplated
> removing the security patches, but when warned that every program on
> my machine might not work if I uninstall, I chickened out.
> >
> > Possible Solutions Remaining: The only two things I can think of left,
are to try and re-install XP over the top of itself or format my c: and go
with a fresh install, but I'm concerned as soon as I apply the security
patches again, the same problem will arise, so I'm hoping to find a fix.
> >
> > Any help you can provide, would be appreciated. The machine is a dell
laptop, inspiron 2500 w/ 256MB and 20GB, not that it matters.
> >
> > Thanks.
> >
> > Greg

[Kelly]

Most welcome, Greg. I can only suggest from here checking with the update
group to see which (if any) has caused this. Good luck!
news:microsoft.public.windowsupdate

--
All the Best,
Kelly

MS-MVP Win98/XP
[AE-Windows® XP]

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Utilities for Windows XP
http://www.kellys-korner-xp.com/xp_u.htm#xp_util


"Greg" > wrote in message
om...
> Kelly,
>
> First, thanks for replying and attempting to help.
>
> I already tried re-registering the following dll's as suggested in MS
> knowledge base article 822798 and in your vbs script, and
> unfortuneately that didn't fix my problem.
>
> Might you have any other suggestions? ( Nice web site, btw ). I'm
> open to any suggestions.
>
> regsvr32 softpub.dll
> regsvr32 wintrust.dll
> regsvr32 initpki.dll
> regsvr32 dssenh.dll
> regsvr32 rsaenh.dll
> regsvr32 gpkcsp.dll
> regsvr32 sccbase.dll
> regsvr32 slbcsp.dll
> regsvr32 cryptdlg.dll
> regsvr32 softpub.dll
>
> Greg
>
> "Greg" > wrote in message
>...
> > Symptoms: The administrator account on my XP Home machine is
> working fine. I've updated the machine with all of the security
> patches from MS. The problem is with the secondary account. It was
> working fine, for over a year, and just recently has started having
> the following problems. Internet explorer will open, begin to load
> www.msn.com and then will freeze, I have to force it closed with Task
> Manager. If I try to start Windows explorer or Control Panel, nothing
> happens. When I try to logoff the account, I get explorer.exe not
> responding, so I force it closed, and the account logs off
> successfully. Event viewer says COM+ failed to launch the logon,
> logoff, displaylock, displayunlock events as well as an error for IE
> saying "Hanging application iexplore.exe, version 6.0.2800.1106, hang
> module hungapp, version 0.0.0.0, hang address 0x00000000."
> >
> > Attempted Fixes: I've tried to re-install IE, but can't get enough
> of the cryptography turned off to get passed the "This software has
> not passed Windows XP logo test". I've followed almost all of the
> steps on support doc Q822798, and got tired of messing with it. I
> installed Mozilla and the secondary account and can access the
> internet just fine with it. I've set the secondary account from
> restricted to Adminstrator level, no changes. I've re-registered a
> bunch of internet based dll's as recommended in the support section,
> with no changes. I've tweaked some registry settings to try and get
> different flags flipped in the OS, but no changes. I contemplated
> removing the security patches, but when warned that every program on
> my machine might not work if I uninstall, I chickened out.
> >
> > Possible Solutions Remaining: The only two things I can think of left,
are to try and re-install XP over the top of itself or format my c: and go
with a fresh install, but I'm concerned as soon as I apply the security
patches again, the same problem will arise, so I'm hoping to find a fix.
> >
> > Any help you can provide, would be appreciated. The machine is a dell
laptop, inspiron 2500 w/ 256MB and 20GB, not that it matters.
> >
> > Thanks.
> >
> > Greg

[Andy]

Did you ever resolve this? I just ran into this problem this morning and found this thread while searching for a solution. No changes to the system were made...well, not by me.

Recap:
IE not working
WE not working
Control Panel not working

Note-IE, WE and CP work in SAFE MODE

Other symptoms:
cannot open newly created folder on desktop.
MusicMatch Jukebox starts and then closes.

Ran Repair from WinXP installation CD to no avail.
Started WinXP in Clean mode (utilizing msconfig utility and every box unchecked) and all the problems still existed.

----- Kelly wrote: -----

Most welcome, Greg. I can only suggest from here checking with the update
group to see which (if any) has caused this. Good luck!
news:microsoft.public.windowsupdate

--
All the Best,
Kelly

MS-MVP Win98/XP
[AE-Windows® XP]

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Utilities for Windows XP
http://www.kellys-korner-xp.com/xp_u.htm#xp_util


"Greg" > wrote in message
om...
> Kelly,
>> First, thanks for replying and attempting to help.
>> I already tried re-registering the following dll's as suggested in MS
> knowledge base article 822798 and in your vbs script, and
> unfortuneately that didn't fix my problem.
>> Might you have any other suggestions? ( Nice web site, btw ). I'm
> open to any suggestions.
>> regsvr32 softpub.dll
> regsvr32 wintrust.dll
> regsvr32 initpki.dll
> regsvr32 dssenh.dll
> regsvr32 rsaenh.dll
> regsvr32 gpkcsp.dll
> regsvr32 sccbase.dll
> regsvr32 slbcsp.dll
> regsvr32 cryptdlg.dll
> regsvr32 softpub.dll
>> Greg
>> "Greg" > wrote in message
>...
>> Symptoms: The administrator account on my XP Home machine is
> working fine. I've updated the machine with all of the security
> patches from MS. The problem is with the secondary account. It was
> working fine, for over a year, and just recently has started having
> the following problems. Internet explorer will open, begin to load
> www.msn.com and then will freeze, I have to force it closed with Task
> Manager. If I try to start Windows explorer or Control Panel, nothing
> happens. When I try to logoff the account, I get explorer.exe not
> responding, so I force it closed, and the account logs off
> successfully. Event viewer says COM+ failed to launch the logon,
> logoff, displaylock, displayunlock events as well as an error for IE
> saying "Hanging application iexplore.exe, version 6.0.2800.1106, hang
> module hungapp, version 0.0.0.0, hang address 0x00000000."
>>>> Attempted Fixes: I've tried to re-install IE, but can't get enough
> of the cryptography turned off to get passed the "This software has
> not passed Windows XP logo test". I've followed almost all of the
> steps on support doc Q822798, and got tired of messing with it. I
> installed Mozilla and the secondary account and can access the
> internet just fine with it. I've set the secondary account from
> restricted to Adminstrator level, no changes. I've re-registered a
> bunch of internet based dll's as recommended in the support section,
> with no changes. I've tweaked some registry settings to try and get
> different flags flipped in the OS, but no changes. I contemplated
> removing the security patches, but when warned that every program on
> my machine might not work if I uninstall, I chickened out.
>>>> Possible Solutions Remaining: The only two things I can think of left,
are to try and re-install XP over the top of itself or format my c: and go
with a fresh install, but I'm concerned as soon as I apply the security
patches again, the same problem will arise, so I'm hoping to find a fix.
>>>> Any help you can provide, would be appreciated. The machine is a dell
laptop, inspiron 2500 w/ 256MB and 20GB, not that it matters.
>>>> Thanks.
>>>> Greg

[Kelly]

Hi Andy,

Suggestion:

EXE and LNK Fix for Windows XP - Line 12
http://www.kellys-korner-xp.com/xp_tweaks.htm

To use the Regedit: Save the REG File to your hard disk. Double click it
and answer yes to the import prompt. REG files can be viewed in Notepad by
right clicking on the file and selecting Edit.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Andy" > wrote in message
...
> Did you ever resolve this? I just ran into this problem this morning and
> found this thread while searching for a solution. No changes to the
> system were made...well, not by me.
>
> Recap:
> IE not working
> WE not working
> Control Panel not working
>
> Note-IE, WE and CP work in SAFE MODE
>
> Other symptoms:
> cannot open newly created folder on desktop.
> MusicMatch Jukebox starts and then closes.
>
> Ran Repair from WinXP installation CD to no avail.
> Started WinXP in Clean mode (utilizing msconfig utility and every box
> unchecked) and all the problems still existed.
>
> ----- Kelly wrote: -----
>
> Most welcome, Greg. I can only suggest from here checking with the
> update
> group to see which (if any) has caused this. Good luck!
> news:microsoft.public.windowsupdate
>
> --
> All the Best,
> Kelly
>
> MS-MVP Win98/XP
> [AE-Windows® XP]
>
> Troubleshooting Windows XP
> http://www.kellys-korner-xp.com
>
> Utilities for Windows XP
> http://www.kellys-korner-xp.com/xp_u.htm#xp_util
>
>
> "Greg" > wrote in message
> om...
> > Kelly,
> >> First, thanks for replying and attempting to help.
> >> I already tried re-registering the following dll's as suggested in
> MS
> > knowledge base article 822798 and in your vbs script, and
> > unfortuneately that didn't fix my problem.
> >> Might you have any other suggestions? ( Nice web site, btw ). I'm
> > open to any suggestions.
> >> regsvr32 softpub.dll
> > regsvr32 wintrust.dll
> > regsvr32 initpki.dll
> > regsvr32 dssenh.dll
> > regsvr32 rsaenh.dll
> > regsvr32 gpkcsp.dll
> > regsvr32 sccbase.dll
> > regsvr32 slbcsp.dll
> > regsvr32 cryptdlg.dll
> > regsvr32 softpub.dll
> >> Greg
> >> "Greg" > wrote in message
> >...
> >> Symptoms: The administrator account on my XP Home machine is
> > working fine. I've updated the machine with all of the security
> > patches from MS. The problem is with the secondary account. It was
> > working fine, for over a year, and just recently has started having
> > the following problems. Internet explorer will open, begin to load
> > www.msn.com and then will freeze, I have to force it closed with
> Task
> > Manager. If I try to start Windows explorer or Control Panel,
> nothing
> > happens. When I try to logoff the account, I get explorer.exe not
> > responding, so I force it closed, and the account logs off
> > successfully. Event viewer says COM+ failed to launch the logon,
> > logoff, displaylock, displayunlock events as well as an error for IE
> > saying "Hanging application iexplore.exe, version 6.0.2800.1106,
> hang
> > module hungapp, version 0.0.0.0, hang address 0x00000000."
> >>>> Attempted Fixes: I've tried to re-install IE, but can't get
> enough
> > of the cryptography turned off to get passed the "This software has
> > not passed Windows XP logo test". I've followed almost all of the
> > steps on support doc Q822798, and got tired of messing with it. I
> > installed Mozilla and the secondary account and can access the
> > internet just fine with it. I've set the secondary account from
> > restricted to Adminstrator level, no changes. I've re-registered a
> > bunch of internet based dll's as recommended in the support section,
> > with no changes. I've tweaked some registry settings to try and get
> > different flags flipped in the OS, but no changes. I contemplated
> > removing the security patches, but when warned that every program on
> > my machine might not work if I uninstall, I chickened out.
> >>>> Possible Solutions Remaining: The only two things I can think of
> left,
> are to try and re-install XP over the top of itself or format my c:
> and go
> with a fresh install, but I'm concerned as soon as I apply the
> security
> patches again, the same problem will arise, so I'm hoping to find a
> fix.
> >>>> Any help you can provide, would be appreciated. The machine is a
> dell
> laptop, inspiron 2500 w/ 256MB and 20GB, not that it matters.
> >>>> Thanks.
> >>>> Greg
>
>
>

[KIM]

Hi Kelly,

Got it working finally. Rebooted in Safe-Mode with=20
networking. Downloaded and ran the Ad-aware 6 sw. Removed=20
about 29 entries. Ran Spybot again, just to make sure.=20
Shutdown the system and powered it off. Booted the system=20
up in normal mode and WOW it works. I double-click on the=20
My Computer, My Network Places and IE and they all open=20
with no messages in the Event Logs.

Thanks for the help,
Kim
>-----Original Message-----
>Hi Kim,
>
>Run the Startup Tracker and send me the log file via=20
email:
>http://www.dougknox.com/xp/utils/StartupTracker3.zip
>
>--=20
>All the Best,
>Kelly
>
>Microsoft-MVP Windows=AE XP
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>
>Taskbar Repair Tool Plus!
>http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
>"KIM" > wrote in=20
message=20
...
>> Clicking on Internet Explorer, Windows Explorer, My
>> Computer, or Control Panel does nothing. I lose my=20
desktop
>> momentarily then it reappears, but the program does not
>> launch. This does not happen in Safe Mode. Ran virus=20
scan,
>> spyware nothing works Drivers ok too=20
>
>
>.
>

[KIM]

Hi Kelly,

Got it working finally. Rebooted in Safe-Mode with=20
networking. Downloaded and ran the Ad-aware 6 sw. Removed=20
about 29 entries. Ran Spybot again, just to make sure.=20
Shutdown the system and powered it off. Booted the system=20
up in normal mode and WOW it works. I double-click on the=20
My Computer, My Network Places and IE and they all open=20
with no messages in the Event Logs.

Thanks for the help,
Kim
>-----Original Message-----
>Hi Kim,
>
>Run the Startup Tracker and send me the log file via=20
email:
>http://www.dougknox.com/xp/utils/StartupTracker3.zip
>
>--=20
>All the Best,
>Kelly
>
>Microsoft-MVP Windows=AE XP
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>
>Taskbar Repair Tool Plus!
>http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
>"KIM" > wrote in=20
message=20
...
>> Clicking on Internet Explorer, Windows Explorer, My
>> Computer, or Control Panel does nothing. I lose my=20
desktop
>> momentarily then it reappears, but the program does not
>> launch. This does not happen in Safe Mode. Ran virus=20
scan,
>> spyware nothing works Drivers ok too=20
>
>
>.
>

[KIM]

Hi Kelly,

Got it working finally. Rebooted in Safe-Mode with=20
networking. Downloaded and ran the Ad-aware 6 sw. Removed=20
about 29 entries. Ran Spybot again, just to make sure.=20
Shutdown the system and powered it off. Booted the system=20
up in normal mode and WOW it works. I double-click on the=20
My Computer, My Network Places and IE and they all open=20
with no messages in the Event Logs.

Thanks for the help,
Kim
>-----Original Message-----
>Hi Kim,
>
>Run the Startup Tracker and send me the log file via=20
email:
>http://www.dougknox.com/xp/utils/StartupTracker3.zip
>
>--=20
>All the Best,
>Kelly
>
>Microsoft-MVP Windows=AE XP
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>
>Taskbar Repair Tool Plus!
>http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
>"KIM" > wrote in=20
message=20
...
>> Clicking on Internet Explorer, Windows Explorer, My
>> Computer, or Control Panel does nothing. I lose my=20
desktop
>> momentarily then it reappears, but the program does not
>> launch. This does not happen in Safe Mode. Ran virus=20
scan,
>> spyware nothing works Drivers ok too=20
>
>
>.
>

[Kim]

Hi Kelly,

I emailed you 2 quarantine log files from the ad-aware=20
scan. It will be coming from gregroy@hotmail<dot>com.

Thanks,
Greg
>-----Original Message-----
>Great news, Kim and you are most welcome. Did you happen=20
to save the=20
>quarantined files? If so, send it over via email.
>
>--=20
>All the Best,
>Kelly
>
>Microsoft-MVP Windows=AE XP
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>
>Taskbar Repair Tool Plus!
>http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
>"KIM" > wrote in=20
message=20
...
>Hi Kelly,
>
>Got it working finally. Rebooted in Safe-Mode with
>networking. Downloaded and ran the Ad-aware 6 sw. Removed
>about 29 entries. Ran Spybot again, just to make sure.
>Shutdown the system and powered it off. Booted the system
>up in normal mode and WOW it works. I double-click on the
>My Computer, My Network Places and IE and they all open
>with no messages in the Event Logs.
>
>Thanks for the help,
>Kim
>>-----Original Message-----
>>Hi Kim,
>>
>>Run the Startup Tracker and send me the log file via
>email:
>>http://www.dougknox.com/xp/utils/StartupTracker3.zip
>>
>>--=20
>>All the Best,
>>Kelly
>>
>>Microsoft-MVP Windows=AE XP
>>
>>Troubleshooting Windows XP
>>http://www.kellys-korner-xp.com
>>
>>Taskbar Repair Tool Plus!
>>http://www.kellys-korner-xp.com/taskbarplus!.htm
>>
>>
>>"KIM" > wrote in
>message
...
>>> Clicking on Internet Explorer, Windows Explorer, My
>>> Computer, or Control Panel does nothing. I lose my
>desktop
>>> momentarily then it reappears, but the program does not
>>> launch. This does not happen in Safe Mode. Ran virus
>scan,
>>> spyware nothing works Drivers ok too
>>
>>
>>.
>>=20
>
>
>.
>

[Kim]

Hi Kelly,

I emailed you 2 quarantine log files from the ad-aware=20
scan. It will be coming from gregroy@hotmail<dot>com.

Thanks,
Greg
>-----Original Message-----
>Great news, Kim and you are most welcome. Did you happen=20
to save the=20
>quarantined files? If so, send it over via email.
>
>--=20
>All the Best,
>Kelly
>
>Microsoft-MVP Windows=AE XP
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>
>Taskbar Repair Tool Plus!
>http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
>"KIM" > wrote in=20
message=20
...
>Hi Kelly,
>
>Got it working finally. Rebooted in Safe-Mode with
>networking. Downloaded and ran the Ad-aware 6 sw. Removed
>about 29 entries. Ran Spybot again, just to make sure.
>Shutdown the system and powered it off. Booted the system
>up in normal mode and WOW it works. I double-click on the
>My Computer, My Network Places and IE and they all open
>with no messages in the Event Logs.
>
>Thanks for the help,
>Kim
>>-----Original Message-----
>>Hi Kim,
>>
>>Run the Startup Tracker and send me the log file via
>email:
>>http://www.dougknox.com/xp/utils/StartupTracker3.zip
>>
>>--=20
>>All the Best,
>>Kelly
>>
>>Microsoft-MVP Windows=AE XP
>>
>>Troubleshooting Windows XP
>>http://www.kellys-korner-xp.com
>>
>>Taskbar Repair Tool Plus!
>>http://www.kellys-korner-xp.com/taskbarplus!.htm
>>
>>
>>"KIM" > wrote in
>message
...
>>> Clicking on Internet Explorer, Windows Explorer, My
>>> Computer, or Control Panel does nothing. I lose my
>desktop
>>> momentarily then it reappears, but the program does not
>>> launch. This does not happen in Safe Mode. Ran virus
>scan,
>>> spyware nothing works Drivers ok too
>>
>>
>>.
>>=20
>
>
>.
>

[Kim]

Hi Kelly,

I emailed you 2 quarantine log files from the ad-aware=20
scan. It will be coming from gregroy@hotmail<dot>com.

Thanks,
Greg
>-----Original Message-----
>Great news, Kim and you are most welcome. Did you happen=20
to save the=20
>quarantined files? If so, send it over via email.
>
>--=20
>All the Best,
>Kelly
>
>Microsoft-MVP Windows=AE XP
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>
>Taskbar Repair Tool Plus!
>http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
>"KIM" > wrote in=20
message=20
...
>Hi Kelly,
>
>Got it working finally. Rebooted in Safe-Mode with
>networking. Downloaded and ran the Ad-aware 6 sw. Removed
>about 29 entries. Ran Spybot again, just to make sure.
>Shutdown the system and powered it off. Booted the system
>up in normal mode and WOW it works. I double-click on the
>My Computer, My Network Places and IE and they all open
>with no messages in the Event Logs.
>
>Thanks for the help,
>Kim
>>-----Original Message-----
>>Hi Kim,
>>
>>Run the Startup Tracker and send me the log file via
>email:
>>http://www.dougknox.com/xp/utils/StartupTracker3.zip
>>
>>--=20
>>All the Best,
>>Kelly
>>
>>Microsoft-MVP Windows=AE XP
>>
>>Troubleshooting Windows XP
>>http://www.kellys-korner-xp.com
>>
>>Taskbar Repair Tool Plus!
>>http://www.kellys-korner-xp.com/taskbarplus!.htm
>>
>>
>>"KIM" > wrote in
>message
...
>>> Clicking on Internet Explorer, Windows Explorer, My
>>> Computer, or Control Panel does nothing. I lose my
>desktop
>>> momentarily then it reappears, but the program does not
>>> launch. This does not happen in Safe Mode. Ran virus
>scan,
>>> spyware nothing works Drivers ok too
>>
>>
>>.
>>=20
>
>
>.
>

[Kelly]

Hi Greg,

Could you please send them again? With all of the attachment spam mail
issues, I have become too hasty come morning to rid of them, not recognizing
the inference. Sorry about that, as I was really looking forward to reading
these.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Kim" > wrote in message
...
Hi Kelly,

I emailed you 2 quarantine log files from the ad-aware
scan. It will be coming from gregroy@hotmail<dot>com.

Thanks,
Greg
>-----Original Message-----
>Great news, Kim and you are most welcome. Did you happen
to save the
>quarantined files? If so, send it over via email.
>
>--
>All the Best,
>Kelly
>
>Microsoft-MVP Windows® XP
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>
>Taskbar Repair Tool Plus!
>http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
>"KIM" > wrote in
message
...
>Hi Kelly,
>
>Got it working finally. Rebooted in Safe-Mode with
>networking. Downloaded and ran the Ad-aware 6 sw. Removed
>about 29 entries. Ran Spybot again, just to make sure.
>Shutdown the system and powered it off. Booted the system
>up in normal mode and WOW it works. I double-click on the
>My Computer, My Network Places and IE and they all open
>with no messages in the Event Logs.
>
>Thanks for the help,
>Kim
>>-----Original Message-----
>>Hi Kim,
>>
>>Run the Startup Tracker and send me the log file via
>email:
>>http://www.dougknox.com/xp/utils/StartupTracker3.zip
>>
>>--
>>All the Best,
>>Kelly
>>
>>Microsoft-MVP Windows® XP
>>
>>Troubleshooting Windows XP
>>http://www.kellys-korner-xp.com
>>
>>Taskbar Repair Tool Plus!
>>http://www.kellys-korner-xp.com/taskbarplus!.htm
>>
>>
>>"KIM" > wrote in
>message
...
>>> Clicking on Internet Explorer, Windows Explorer, My
>>> Computer, or Control Panel does nothing. I lose my
>desktop
>>> momentarily then it reappears, but the program does not
>>> launch. This does not happen in Safe Mode. Ran virus
>scan,
>>> spyware nothing works Drivers ok too
>>
>>
>>.
>>
>
>
>.
>

[Kim]

Hi Kelly,

I emailed you 2 quarantine log files from the ad-aware=20
scan. It will be coming from gregroy@hotmail<dot>com.

Thanks,
Greg
>-----Original Message-----
>Great news, Kim and you are most welcome. Did you happen=20
to save the=20
>quarantined files? If so, send it over via email.
>
>--=20
>All the Best,
>Kelly
>
>Microsoft-MVP Windows=AE XP
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>
>Taskbar Repair Tool Plus!
>http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
>"KIM" > wrote in=20
message=20
...
>Hi Kelly,
>
>Got it working finally. Rebooted in Safe-Mode with
>networking. Downloaded and ran the Ad-aware 6 sw. Removed
>about 29 entries. Ran Spybot again, just to make sure.
>Shutdown the system and powered it off. Booted the system
>up in normal mode and WOW it works. I double-click on the
>My Computer, My Network Places and IE and they all open
>with no messages in the Event Logs.
>
>Thanks for the help,
>Kim
>>-----Original Message-----
>>Hi Kim,
>>
>>Run the Startup Tracker and send me the log file via
>email:
>>http://www.dougknox.com/xp/utils/StartupTracker3.zip
>>
>>--=20
>>All the Best,
>>Kelly
>>
>>Microsoft-MVP Windows=AE XP
>>
>>Troubleshooting Windows XP
>>http://www.kellys-korner-xp.com
>>
>>Taskbar Repair Tool Plus!
>>http://www.kellys-korner-xp.com/taskbarplus!.htm
>>
>>
>>"KIM" > wrote in
>message
...
>>> Clicking on Internet Explorer, Windows Explorer, My
>>> Computer, or Control Panel does nothing. I lose my
>desktop
>>> momentarily then it reappears, but the program does not
>>> launch. This does not happen in Safe Mode. Ran virus
>scan,
>>> spyware nothing works Drivers ok too
>>
>>
>>.
>>=20
>
>
>.
>

[Kim]

Hi Kelly,

I emailed you 2 quarantine log files from the ad-aware=20
scan. It will be coming from gregroy@hotmail<dot>com.

Thanks,
Greg
>-----Original Message-----
>Great news, Kim and you are most welcome. Did you happen=20
to save the=20
>quarantined files? If so, send it over via email.
>
>--=20
>All the Best,
>Kelly
>
>Microsoft-MVP Windows=AE XP
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>
>Taskbar Repair Tool Plus!
>http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
>"KIM" > wrote in=20
message=20
...
>Hi Kelly,
>
>Got it working finally. Rebooted in Safe-Mode with
>networking. Downloaded and ran the Ad-aware 6 sw. Removed
>about 29 entries. Ran Spybot again, just to make sure.
>Shutdown the system and powered it off. Booted the system
>up in normal mode and WOW it works. I double-click on the
>My Computer, My Network Places and IE and they all open
>with no messages in the Event Logs.
>
>Thanks for the help,
>Kim
>>-----Original Message-----
>>Hi Kim,
>>
>>Run the Startup Tracker and send me the log file via
>email:
>>http://www.dougknox.com/xp/utils/StartupTracker3.zip
>>
>>--=20
>>All the Best,
>>Kelly
>>
>>Microsoft-MVP Windows=AE XP
>>
>>Troubleshooting Windows XP
>>http://www.kellys-korner-xp.com
>>
>>Taskbar Repair Tool Plus!
>>http://www.kellys-korner-xp.com/taskbarplus!.htm
>>
>>
>>"KIM" > wrote in
>message
...
>>> Clicking on Internet Explorer, Windows Explorer, My
>>> Computer, or Control Panel does nothing. I lose my
>desktop
>>> momentarily then it reappears, but the program does not
>>> launch. This does not happen in Safe Mode. Ran virus
>scan,
>>> spyware nothing works Drivers ok too
>>
>>
>>.
>>=20
>
>
>.
>

[Kim]

Hi Kelly,

I emailed you 2 quarantine log files from the ad-aware=20
scan. It will be coming from gregroy@hotmail<dot>com.

Thanks,
Greg
>-----Original Message-----
>Great news, Kim and you are most welcome. Did you happen=20
to save the=20
>quarantined files? If so, send it over via email.
>
>--=20
>All the Best,
>Kelly
>
>Microsoft-MVP Windows=AE XP
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>
>Taskbar Repair Tool Plus!
>http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
>"KIM" > wrote in=20
message=20
...
>Hi Kelly,
>
>Got it working finally. Rebooted in Safe-Mode with
>networking. Downloaded and ran the Ad-aware 6 sw. Removed
>about 29 entries. Ran Spybot again, just to make sure.
>Shutdown the system and powered it off. Booted the system
>up in normal mode and WOW it works. I double-click on the
>My Computer, My Network Places and IE and they all open
>with no messages in the Event Logs.
>
>Thanks for the help,
>Kim
>>-----Original Message-----
>>Hi Kim,
>>
>>Run the Startup Tracker and send me the log file via
>email:
>>http://www.dougknox.com/xp/utils/StartupTracker3.zip
>>
>>--=20
>>All the Best,
>>Kelly
>>
>>Microsoft-MVP Windows=AE XP
>>
>>Troubleshooting Windows XP
>>http://www.kellys-korner-xp.com
>>
>>Taskbar Repair Tool Plus!
>>http://www.kellys-korner-xp.com/taskbarplus!.htm
>>
>>
>>"KIM" > wrote in
>message
...
>>> Clicking on Internet Explorer, Windows Explorer, My
>>> Computer, or Control Panel does nothing. I lose my
>desktop
>>> momentarily then it reappears, but the program does not
>>> launch. This does not happen in Safe Mode. Ran virus
>scan,
>>> spyware nothing works Drivers ok too
>>
>>
>>.
>>=20
>
>
>.
>

[Kelly]

Hi Greg,

Could you please send them again? With all of the attachment spam mail
issues, I have become too hasty come morning to rid of them, not recognizing
the inference. Sorry about that, as I was really looking forward to reading
these.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Kim" > wrote in message
...
Hi Kelly,

I emailed you 2 quarantine log files from the ad-aware
scan. It will be coming from gregroy@hotmail<dot>com.

Thanks,
Greg
>-----Original Message-----
>Great news, Kim and you are most welcome. Did you happen
to save the
>quarantined files? If so, send it over via email.
>
>--
>All the Best,
>Kelly
>
>Microsoft-MVP Windows® XP
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>
>Taskbar Repair Tool Plus!
>http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
>"KIM" > wrote in
message
...
>Hi Kelly,
>
>Got it working finally. Rebooted in Safe-Mode with
>networking. Downloaded and ran the Ad-aware 6 sw. Removed
>about 29 entries. Ran Spybot again, just to make sure.
>Shutdown the system and powered it off. Booted the system
>up in normal mode and WOW it works. I double-click on the
>My Computer, My Network Places and IE and they all open
>with no messages in the Event Logs.
>
>Thanks for the help,
>Kim
>>-----Original Message-----
>>Hi Kim,
>>
>>Run the Startup Tracker and send me the log file via
>email:
>>http://www.dougknox.com/xp/utils/StartupTracker3.zip
>>
>>--
>>All the Best,
>>Kelly
>>
>>Microsoft-MVP Windows® XP
>>
>>Troubleshooting Windows XP
>>http://www.kellys-korner-xp.com
>>
>>Taskbar Repair Tool Plus!
>>http://www.kellys-korner-xp.com/taskbarplus!.htm
>>
>>
>>"KIM" > wrote in
>message
...
>>> Clicking on Internet Explorer, Windows Explorer, My
>>> Computer, or Control Panel does nothing. I lose my
>desktop
>>> momentarily then it reappears, but the program does not
>>> launch. This does not happen in Safe Mode. Ran virus
>scan,
>>> spyware nothing works Drivers ok too
>>
>>
>>.
>>
>
>
>.
>

[Kelly]

Hi Greg,

Could you please send them again? With all of the attachment spam mail
issues, I have become too hasty come morning to rid of them, not recognizing
the inference. Sorry about that, as I was really looking forward to reading
these.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Kim" > wrote in message
...
Hi Kelly,

I emailed you 2 quarantine log files from the ad-aware
scan. It will be coming from gregroy@hotmail<dot>com.

Thanks,
Greg
>-----Original Message-----
>Great news, Kim and you are most welcome. Did you happen
to save the
>quarantined files? If so, send it over via email.
>
>--
>All the Best,
>Kelly
>
>Microsoft-MVP Windows® XP
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>
>Taskbar Repair Tool Plus!
>http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
>"KIM" > wrote in
message
...
>Hi Kelly,
>
>Got it working finally. Rebooted in Safe-Mode with
>networking. Downloaded and ran the Ad-aware 6 sw. Removed
>about 29 entries. Ran Spybot again, just to make sure.
>Shutdown the system and powered it off. Booted the system
>up in normal mode and WOW it works. I double-click on the
>My Computer, My Network Places and IE and they all open
>with no messages in the Event Logs.
>
>Thanks for the help,
>Kim
>>-----Original Message-----
>>Hi Kim,
>>
>>Run the Startup Tracker and send me the log file via
>email:
>>http://www.dougknox.com/xp/utils/StartupTracker3.zip
>>
>>--
>>All the Best,
>>Kelly
>>
>>Microsoft-MVP Windows® XP
>>
>>Troubleshooting Windows XP
>>http://www.kellys-korner-xp.com
>>
>>Taskbar Repair Tool Plus!
>>http://www.kellys-korner-xp.com/taskbarplus!.htm
>>
>>
>>"KIM" > wrote in
>message
...
>>> Clicking on Internet Explorer, Windows Explorer, My
>>> Computer, or Control Panel does nothing. I lose my
>desktop
>>> momentarily then it reappears, but the program does not
>>> launch. This does not happen in Safe Mode. Ran virus
>scan,
>>> spyware nothing works Drivers ok too
>>
>>
>>.
>>
>
>
>.
>

[Kelly]

Hi Greg,

Could you please send them again? With all of the attachment spam mail
issues, I have become too hasty come morning to rid of them, not recognizing
the inference. Sorry about that, as I was really looking forward to reading
these.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Kim" > wrote in message
...
Hi Kelly,

I emailed you 2 quarantine log files from the ad-aware
scan. It will be coming from gregroy@hotmail<dot>com.

Thanks,
Greg
>-----Original Message-----
>Great news, Kim and you are most welcome. Did you happen
to save the
>quarantined files? If so, send it over via email.
>
>--
>All the Best,
>Kelly
>
>Microsoft-MVP Windows® XP
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>
>Taskbar Repair Tool Plus!
>http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
>"KIM" > wrote in
message
...
>Hi Kelly,
>
>Got it working finally. Rebooted in Safe-Mode with
>networking. Downloaded and ran the Ad-aware 6 sw. Removed
>about 29 entries. Ran Spybot again, just to make sure.
>Shutdown the system and powered it off. Booted the system
>up in normal mode and WOW it works. I double-click on the
>My Computer, My Network Places and IE and they all open
>with no messages in the Event Logs.
>
>Thanks for the help,
>Kim
>>-----Original Message-----
>>Hi Kim,
>>
>>Run the Startup Tracker and send me the log file via
>email:
>>http://www.dougknox.com/xp/utils/StartupTracker3.zip
>>
>>--
>>All the Best,
>>Kelly
>>
>>Microsoft-MVP Windows® XP
>>
>>Troubleshooting Windows XP
>>http://www.kellys-korner-xp.com
>>
>>Taskbar Repair Tool Plus!
>>http://www.kellys-korner-xp.com/taskbarplus!.htm
>>
>>
>>"KIM" > wrote in
>message
...
>>> Clicking on Internet Explorer, Windows Explorer, My
>>> Computer, or Control Panel does nothing. I lose my
>desktop
>>> momentarily then it reappears, but the program does not
>>> launch. This does not happen in Safe Mode. Ran virus
>scan,
>>> spyware nothing works Drivers ok too
>>
>>
>>.
>>
>
>
>.
>

[Kelly]

Hi Greg,

Could you please send them again? With all of the attachment spam mail
issues, I have become too hasty come morning to rid of them, not recognizing
the inference. Sorry about that, as I was really looking forward to reading
these.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Kim" > wrote in message
...
Hi Kelly,

I emailed you 2 quarantine log files from the ad-aware
scan. It will be coming from gregroy@hotmail<dot>com.

Thanks,
Greg
>-----Original Message-----
>Great news, Kim and you are most welcome. Did you happen
to save the
>quarantined files? If so, send it over via email.
>
>--
>All the Best,
>Kelly
>
>Microsoft-MVP Windows® XP
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>
>Taskbar Repair Tool Plus!
>http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
>"KIM" > wrote in
message
...
>Hi Kelly,
>
>Got it working finally. Rebooted in Safe-Mode with
>networking. Downloaded and ran the Ad-aware 6 sw. Removed
>about 29 entries. Ran Spybot again, just to make sure.
>Shutdown the system and powered it off. Booted the system
>up in normal mode and WOW it works. I double-click on the
>My Computer, My Network Places and IE and they all open
>with no messages in the Event Logs.
>
>Thanks for the help,
>Kim
>>-----Original Message-----
>>Hi Kim,
>>
>>Run the Startup Tracker and send me the log file via
>email:
>>http://www.dougknox.com/xp/utils/StartupTracker3.zip
>>
>>--
>>All the Best,
>>Kelly
>>
>>Microsoft-MVP Windows® XP
>>
>>Troubleshooting Windows XP
>>http://www.kellys-korner-xp.com
>>
>>Taskbar Repair Tool Plus!
>>http://www.kellys-korner-xp.com/taskbarplus!.htm
>>
>>
>>"KIM" > wrote in
>message
...
>>> Clicking on Internet Explorer, Windows Explorer, My
>>> Computer, or Control Panel does nothing. I lose my
>desktop
>>> momentarily then it reappears, but the program does not
>>> launch. This does not happen in Safe Mode. Ran virus
>scan,
>>> spyware nothing works Drivers ok too
>>
>>
>>.
>>
>
>
>.
>

[Kelly]

Hi Greg,

Could you please send them again? With all of the attachment spam mail
issues, I have become too hasty come morning to rid of them, not recognizing
the inference. Sorry about that, as I was really looking forward to reading
these.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Kim" > wrote in message
...
Hi Kelly,

I emailed you 2 quarantine log files from the ad-aware
scan. It will be coming from gregroy@hotmail<dot>com.

Thanks,
Greg
>-----Original Message-----
>Great news, Kim and you are most welcome. Did you happen
to save the
>quarantined files? If so, send it over via email.
>
>--
>All the Best,
>Kelly
>
>Microsoft-MVP Windows® XP
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>
>Taskbar Repair Tool Plus!
>http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
>"KIM" > wrote in
message
...
>Hi Kelly,
>
>Got it working finally. Rebooted in Safe-Mode with
>networking. Downloaded and ran the Ad-aware 6 sw. Removed
>about 29 entries. Ran Spybot again, just to make sure.
>Shutdown the system and powered it off. Booted the system
>up in normal mode and WOW it works. I double-click on the
>My Computer, My Network Places and IE and they all open
>with no messages in the Event Logs.
>
>Thanks for the help,
>Kim
>>-----Original Message-----
>>Hi Kim,
>>
>>Run the Startup Tracker and send me the log file via
>email:
>>http://www.dougknox.com/xp/utils/StartupTracker3.zip
>>
>>--
>>All the Best,
>>Kelly
>>
>>Microsoft-MVP Windows® XP
>>
>>Troubleshooting Windows XP
>>http://www.kellys-korner-xp.com
>>
>>Taskbar Repair Tool Plus!
>>http://www.kellys-korner-xp.com/taskbarplus!.htm
>>
>>
>>"KIM" > wrote in
>message
...
>>> Clicking on Internet Explorer, Windows Explorer, My
>>> Computer, or Control Panel does nothing. I lose my
>desktop
>>> momentarily then it reappears, but the program does not
>>> launch. This does not happen in Safe Mode. Ran virus
>scan,
>>> spyware nothing works Drivers ok too
>>
>>
>>.
>>
>
>
>.
>

[Kelly]

Hi Greg,

Could you please send them again? With all of the attachment spam mail
issues, I have become too hasty come morning to rid of them, not recognizing
the inference. Sorry about that, as I was really looking forward to reading
these.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Kim" > wrote in message
...
Hi Kelly,

I emailed you 2 quarantine log files from the ad-aware
scan. It will be coming from gregroy@hotmail<dot>com.

Thanks,
Greg
>-----Original Message-----
>Great news, Kim and you are most welcome. Did you happen
to save the
>quarantined files? If so, send it over via email.
>
>--
>All the Best,
>Kelly
>
>Microsoft-MVP Windows® XP
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>
>Taskbar Repair Tool Plus!
>http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
>"KIM" > wrote in
message
...
>Hi Kelly,
>
>Got it working finally. Rebooted in Safe-Mode with
>networking. Downloaded and ran the Ad-aware 6 sw. Removed
>about 29 entries. Ran Spybot again, just to make sure.
>Shutdown the system and powered it off. Booted the system
>up in normal mode and WOW it works. I double-click on the
>My Computer, My Network Places and IE and they all open
>with no messages in the Event Logs.
>
>Thanks for the help,
>Kim
>>-----Original Message-----
>>Hi Kim,
>>
>>Run the Startup Tracker and send me the log file via
>email:
>>http://www.dougknox.com/xp/utils/StartupTracker3.zip
>>
>>--
>>All the Best,
>>Kelly
>>
>>Microsoft-MVP Windows® XP
>>
>>Troubleshooting Windows XP
>>http://www.kellys-korner-xp.com
>>
>>Taskbar Repair Tool Plus!
>>http://www.kellys-korner-xp.com/taskbarplus!.htm
>>
>>
>>"KIM" > wrote in
>message
...
>>> Clicking on Internet Explorer, Windows Explorer, My
>>> Computer, or Control Panel does nothing. I lose my
>desktop
>>> momentarily then it reappears, but the program does not
>>> launch. This does not happen in Safe Mode. Ran virus
>scan,
>>> spyware nothing works Drivers ok too
>>
>>
>>.
>>
>
>
>.
>

[Kelly]

Hi Greg,

Could you please send them again? With all of the attachment spam mail
issues, I have become too hasty come morning to rid of them, not recognizing
the inference. Sorry about that, as I was really looking forward to reading
these.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Kim" > wrote in message
...
Hi Kelly,

I emailed you 2 quarantine log files from the ad-aware
scan. It will be coming from gregroy@hotmail<dot>com.

Thanks,
Greg
>-----Original Message-----
>Great news, Kim and you are most welcome. Did you happen
to save the
>quarantined files? If so, send it over via email.
>
>--
>All the Best,
>Kelly
>
>Microsoft-MVP Windows® XP
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>
>Taskbar Repair Tool Plus!
>http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
>"KIM" > wrote in
message
...
>Hi Kelly,
>
>Got it working finally. Rebooted in Safe-Mode with
>networking. Downloaded and ran the Ad-aware 6 sw. Removed
>about 29 entries. Ran Spybot again, just to make sure.
>Shutdown the system and powered it off. Booted the system
>up in normal mode and WOW it works. I double-click on the
>My Computer, My Network Places and IE and they all open
>with no messages in the Event Logs.
>
>Thanks for the help,
>Kim
>>-----Original Message-----
>>Hi Kim,
>>
>>Run the Startup Tracker and send me the log file via
>email:
>>http://www.dougknox.com/xp/utils/StartupTracker3.zip
>>
>>--
>>All the Best,
>>Kelly
>>
>>Microsoft-MVP Windows® XP
>>
>>Troubleshooting Windows XP
>>http://www.kellys-korner-xp.com
>>
>>Taskbar Repair Tool Plus!
>>http://www.kellys-korner-xp.com/taskbarplus!.htm
>>
>>
>>"KIM" > wrote in
>message
...
>>> Clicking on Internet Explorer, Windows Explorer, My
>>> Computer, or Control Panel does nothing. I lose my
>desktop
>>> momentarily then it reappears, but the program does not
>>> launch. This does not happen in Safe Mode. Ran virus
>scan,
>>> spyware nothing works Drivers ok too
>>
>>
>>.
>>
>
>
>.
>

[Kelly]

Andy, this will only be temporary. You need to remove the added third party
browsers extensions.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/default.aspx?scid=kb;EN-US;827315

Ad-Aware
http://www.lavasoftusa.com/

Spybot
http://tinyurl.com/btf8

CWShredder (Line 313)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Hijack This
http://www.spychecker.com/program/hijackthis.html

Free Online Virus Scan
http://housecall.trendmicro.com/housecall/start_corp.asp

--
Happy Easter,
Kelly

Microsoft-MVP Windows® XP

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Andy" > wrote in message
...
> Hugo! Kelly! I found it! Actually, I found it on another post somewhere
> on the Net.
>
> Go into the properties of Internet Explorer (right mouse click the desktop
> icon) and go to the Advance tab
> find the Enable Third-Party browser Extensions button and deselect it
> (blank radio button). This fixes the problem. I do not know what caused
> the problem in the first place as this is the default setting for this is
> ON.
>
> Anyway, everything seems to work again.
>
> Andy

[Kelly]

Andy, this will only be temporary. You need to remove the added third party
browsers extensions.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/default.aspx?scid=kb;EN-US;827315

Ad-Aware
http://www.lavasoftusa.com/

Spybot
http://tinyurl.com/btf8

CWShredder (Line 313)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Hijack This
http://www.spychecker.com/program/hijackthis.html

Free Online Virus Scan
http://housecall.trendmicro.com/housecall/start_corp.asp

--
Happy Easter,
Kelly

Microsoft-MVP Windows® XP

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Andy" > wrote in message
...
> Hugo! Kelly! I found it! Actually, I found it on another post somewhere
> on the Net.
>
> Go into the properties of Internet Explorer (right mouse click the desktop
> icon) and go to the Advance tab
> find the Enable Third-Party browser Extensions button and deselect it
> (blank radio button). This fixes the problem. I do not know what caused
> the problem in the first place as this is the default setting for this is
> ON.
>
> Anyway, everything seems to work again.
>
> Andy

[Andy]

Hi Kelly
Like Hugo, I tried the reg entry fix and it did not work. Any other ideas?
Thanks for your time.
Andy

----- Hugo wrote: -----

Hi Kelly,

I have exactly the same problem as Andy, (Windows Explorer, Internet Explorer and Control Panel only working in safe mode). I just apply the sugestion you made about it, but the problem still. Do you know any other alternative?

Thanks.

Hugo

[Andy]

Hi Kelly
Like Hugo, I tried the reg entry fix and it did not work. Any other ideas?
Thanks for your time.
Andy

----- Hugo wrote: -----

Hi Kelly,

I have exactly the same problem as Andy, (Windows Explorer, Internet Explorer and Control Panel only working in safe mode). I just apply the sugestion you made about it, but the problem still. Do you know any other alternative?

Thanks.

Hugo

[Andy]

Hi Kelly
Like Hugo, I tried the reg entry fix and it did not work. Any other ideas?
Thanks for your time.
Andy

----- Hugo wrote: -----

Hi Kelly,

I have exactly the same problem as Andy, (Windows Explorer, Internet Explorer and Control Panel only working in safe mode). I just apply the sugestion you made about it, but the problem still. Do you know any other alternative?

Thanks.

Hugo

[Andy]

Hi Kelly
Like Hugo, I tried the reg entry fix and it did not work. Any other ideas?
Thanks for your time.
Andy

----- Hugo wrote: -----

Hi Kelly,

I have exactly the same problem as Andy, (Windows Explorer, Internet Explorer and Control Panel only working in safe mode). I just apply the sugestion you made about it, but the problem still. Do you know any other alternative?

Thanks.

Hugo

[Andy]

Hi Kelly
Like Hugo, I tried the reg entry fix and it did not work. Any other ideas?
Thanks for your time.
Andy

----- Hugo wrote: -----

Hi Kelly,

I have exactly the same problem as Andy, (Windows Explorer, Internet Explorer and Control Panel only working in safe mode). I just apply the sugestion you made about it, but the problem still. Do you know any other alternative?

Thanks.

Hugo

[Andy]

Hugo! Kelly! I found it! Actually, I found it on another post somewhere on the Net.

Go into the properties of Internet Explorer (right mouse click the desktop icon) and go to the Advance tab
find the Enable Third-Party browser Extensions button and deselect it (blank radio button). This fixes the problem. I do not know what caused the problem in the first place as this is the default setting for this is ON.

Anyway, everything seems to work again.

Andy

[Andy]

Hugo! Kelly! I found it! Actually, I found it on another post somewhere on the Net.

Go into the properties of Internet Explorer (right mouse click the desktop icon) and go to the Advance tab
find the Enable Third-Party browser Extensions button and deselect it (blank radio button). This fixes the problem. I do not know what caused the problem in the first place as this is the default setting for this is ON.

Anyway, everything seems to work again.

Andy

[Andy]

Hi Kelly
Like Hugo, I tried the reg entry fix and it did not work. Any other ideas?
Thanks for your time.
Andy

----- Hugo wrote: -----

Hi Kelly,

I have exactly the same problem as Andy, (Windows Explorer, Internet Explorer and Control Panel only working in safe mode). I just apply the sugestion you made about it, but the problem still. Do you know any other alternative?

Thanks.

Hugo

[Andy]

Hi Kelly
Like Hugo, I tried the reg entry fix and it did not work. Any other ideas?
Thanks for your time.
Andy

----- Hugo wrote: -----

Hi Kelly,

I have exactly the same problem as Andy, (Windows Explorer, Internet Explorer and Control Panel only working in safe mode). I just apply the sugestion you made about it, but the problem still. Do you know any other alternative?

Thanks.

Hugo

[Andy]

Hi Kelly
Like Hugo, I tried the reg entry fix and it did not work. Any other ideas?
Thanks for your time.
Andy

----- Hugo wrote: -----

Hi Kelly,

I have exactly the same problem as Andy, (Windows Explorer, Internet Explorer and Control Panel only working in safe mode). I just apply the sugestion you made about it, but the problem still. Do you know any other alternative?

Thanks.

Hugo

[Andy]

Hugo! Kelly! I found it! Actually, I found it on another post somewhere on the Net.

Go into the properties of Internet Explorer (right mouse click the desktop icon) and go to the Advance tab
find the Enable Third-Party browser Extensions button and deselect it (blank radio button). This fixes the problem. I do not know what caused the problem in the first place as this is the default setting for this is ON.

Anyway, everything seems to work again.

Andy

[Andy]

Hugo! Kelly! I found it! Actually, I found it on another post somewhere on the Net.

Go into the properties of Internet Explorer (right mouse click the desktop icon) and go to the Advance tab
find the Enable Third-Party browser Extensions button and deselect it (blank radio button). This fixes the problem. I do not know what caused the problem in the first place as this is the default setting for this is ON.

Anyway, everything seems to work again.

Andy

[Andy]

Hugo! Kelly! I found it! Actually, I found it on another post somewhere on the Net.

Go into the properties of Internet Explorer (right mouse click the desktop icon) and go to the Advance tab
find the Enable Third-Party browser Extensions button and deselect it (blank radio button). This fixes the problem. I do not know what caused the problem in the first place as this is the default setting for this is ON.

Anyway, everything seems to work again.

Andy

[Andy]

Hugo! Kelly! I found it! Actually, I found it on another post somewhere on the Net.

Go into the properties of Internet Explorer (right mouse click the desktop icon) and go to the Advance tab
find the Enable Third-Party browser Extensions button and deselect it (blank radio button). This fixes the problem. I do not know what caused the problem in the first place as this is the default setting for this is ON.

Anyway, everything seems to work again.

Andy

[Andy]

Hugo! Kelly! I found it! Actually, I found it on another post somewhere on the Net.

Go into the properties of Internet Explorer (right mouse click the desktop icon) and go to the Advance tab
find the Enable Third-Party browser Extensions button and deselect it (blank radio button). This fixes the problem. I do not know what caused the problem in the first place as this is the default setting for this is ON.

Anyway, everything seems to work again.

Andy

[Andy]

Hugo! Kelly! I found it! Actually, I found it on another post somewhere on the Net.

Go into the properties of Internet Explorer (right mouse click the desktop icon) and go to the Advance tab
find the Enable Third-Party browser Extensions button and deselect it (blank radio button). This fixes the problem. I do not know what caused the problem in the first place as this is the default setting for this is ON.

Anyway, everything seems to work again.

Andy

[Andy]

Hugo! Kelly! I found it! Actually, I found it on another post somewhere on the Net.

Go into the properties of Internet Explorer (right mouse click the desktop icon) and go to the Advance tab
find the Enable Third-Party browser Extensions button and deselect it (blank radio button). This fixes the problem. I do not know what caused the problem in the first place as this is the default setting for this is ON.

Anyway, everything seems to work again.

Andy