administrator password

[Lisa]

the lady that set our computer up is no longer with us.
to switch users we need a password. no one knows this. a
screen states that the computer is locked by the
administrator. is there some way to find out the password
or delete this? thanks, lisa

[Jupiter Jones [MVP]]

Lisa;
Contact the lady that set the password.

Try leaving the password blank.

The password is Case Sensitive.
Check Caps Lock and try various of Capital combinations.

http://support.microsoft.com/?kbid=321305
If you do not have a Password Recovery Disk, it is to late to make it.
Or
Log in to any account that has Administrator access.
Then go to User Accounts in Control Panel.
Select the user and change the password.

Reboot to Safe Mode, select Administrator, leave password blank.
Then go to User Accounts in Control Panel.
Select the user and change the password.
If you are using Windows XP Pro and have encrypted data, you may
permanently lose access to the encrypted data.

Here is another option:
http://www.wininternals.com/products/repairandrecovery/index.asp

Another option is to install Windows XP on another partition and take
Ownership of your data.
You could also perform another installation on the same partition,
although this is not a permanent fix and it is recommended to perform
a Clean Installation after retrieving your data.

After this is resolved, take precautions to not lose the password.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://dts-l.org/index.html


"Lisa" > wrote in message
...
> the lady that set our computer up is no longer with us.
> to switch users we need a password. no one knows this. a
> screen states that the computer is locked by the
> administrator. is there some way to find out the password
> or delete this? thanks, lisa

[Kadaitcha Man]

Lisa wrote:
> the lady that set our computer up is no longer with us.
> to switch users we need a password. no one knows this. a
> screen states that the computer is locked by the
> administrator. is there some way to find out the password
> or delete this? thanks, lisa

Read this: http://kadaitcha.ath.cx/articles/passwords.aspx