View Full Version : Re: Reproducible Windows XP Bug - Explorer.exe Crash
Mike Kolitz
February 6th 04, 06:02 AM
Unable to reproduce here.
Do the two systems have similar hardware?
Clean install of Windows XP, or with an image?
--
Mike Kolitz MCSE 2000
MS-MVP - Windows Setup and Deployment
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback, then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Mike Kolitz
February 6th 04, 06:03 AM
Unable to reproduce here.
Do the two systems have similar hardware?
Clean install of Windows XP, or with an image?
--
Mike Kolitz MCSE 2000
MS-MVP - Windows Setup and Deployment
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback, then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Alan
February 6th 04, 06:05 AM
Hi Mike and "nospam,"
I just tried the steps that were listed with my Dell 2350 and got Explorer
to crash 5 times in a row.
As it's an OEM system, I'm presuming that Dell originally installed XP Home
with an image. However, I did a repair install back in October.
Alan
"Mike Kolitz" > wrote in message
...
> Unable to reproduce here.
> Do the two systems have similar hardware?
> Clean install of Windows XP, or with an image?
>
> --
> Mike Kolitz MCSE 2000
> MS-MVP - Windows Setup and Deployment
>
>
> "nospam" > wrote in message
> om...
> > Steps to Reproduce:
> >
> > 1. Open an instance of Windows Explorer to any folder on any drive,
> > local or mapped.
> > 2. Select the Details view.
> > 3. Right-click the column headings and choose "Owner" from the
> > resulting dropdown list.
> > 4. Now left click on the "Owners" heading to sort the list by owner.
> >
> > These steps cause Explorer.exe to crash, prompt to send feedback, then
> > restarts Explorer.exe. This also causes any app icons displayed in
> > the System Tray to disappear, although they are actually still
> > running.
> >
> > I tested on 2 systems.
> >
> > Here is System Info:
> >
> > OS Name Microsoft Windows XP Professional
> > Version 5.1.2600 Service Pack 1 Build 2600
> > OS Manufacturer Microsoft Corporation
> > System Name XXXXXXX
> > System Manufacturer Dell Computer Corporation
> > System Model Latitude C610
> > System Type X86-based PC
> > Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> > BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> > SMBIOS Version 2.3
> > Windows Directory C:\WINDOWS
> > System Directory C:\WINDOWS\System32
> > Boot Device \Device\HarddiskVolume2
> > Locale United States
> > Hardware Abstraction Layer Version = "5.1.2600.1106
> > (xpsp1.020828-1920)"
> > User Name XXXXX\XXXXX
> > Time Zone Central Standard Time
> > Total Physical Memory 512.00 MB
> > Available Physical Memory 206.54 MB
> > Total Virtual Memory 1.72 GB
> > Available Virtual Memory 1.22 GB
> > Page File Space 1.22 GB
> > Page File C:\pagefile.sys
>
>
Alan
February 6th 04, 06:06 AM
Hi Mike and "nospam,"
I just tried the steps that were listed with my Dell 2350 and got Explorer
to crash 5 times in a row.
As it's an OEM system, I'm presuming that Dell originally installed XP Home
with an image. However, I did a repair install back in October.
Alan
"Mike Kolitz" > wrote in message
...
> Unable to reproduce here.
> Do the two systems have similar hardware?
> Clean install of Windows XP, or with an image?
>
> --
> Mike Kolitz MCSE 2000
> MS-MVP - Windows Setup and Deployment
>
>
> "nospam" > wrote in message
> om...
> > Steps to Reproduce:
> >
> > 1. Open an instance of Windows Explorer to any folder on any drive,
> > local or mapped.
> > 2. Select the Details view.
> > 3. Right-click the column headings and choose "Owner" from the
> > resulting dropdown list.
> > 4. Now left click on the "Owners" heading to sort the list by owner.
> >
> > These steps cause Explorer.exe to crash, prompt to send feedback, then
> > restarts Explorer.exe. This also causes any app icons displayed in
> > the System Tray to disappear, although they are actually still
> > running.
> >
> > I tested on 2 systems.
> >
> > Here is System Info:
> >
> > OS Name Microsoft Windows XP Professional
> > Version 5.1.2600 Service Pack 1 Build 2600
> > OS Manufacturer Microsoft Corporation
> > System Name XXXXXXX
> > System Manufacturer Dell Computer Corporation
> > System Model Latitude C610
> > System Type X86-based PC
> > Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> > BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> > SMBIOS Version 2.3
> > Windows Directory C:\WINDOWS
> > System Directory C:\WINDOWS\System32
> > Boot Device \Device\HarddiskVolume2
> > Locale United States
> > Hardware Abstraction Layer Version = "5.1.2600.1106
> > (xpsp1.020828-1920)"
> > User Name XXXXX\XXXXX
> > Time Zone Central Standard Time
> > Total Physical Memory 512.00 MB
> > Available Physical Memory 206.54 MB
> > Total Virtual Memory 1.72 GB
> > Available Virtual Memory 1.22 GB
> > Page File Space 1.22 GB
> > Page File C:\pagefile.sys
>
>
Mike Kolitz
February 6th 04, 06:09 AM
Unable to reproduce here.
Do the two systems have similar hardware?
Clean install of Windows XP, or with an image?
--
Mike Kolitz MCSE 2000
MS-MVP - Windows Setup and Deployment
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback, then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Alan
February 6th 04, 06:13 AM
Hi Mike and "nospam,"
I just tried the steps that were listed with my Dell 2350 and got Explorer
to crash 5 times in a row.
As it's an OEM system, I'm presuming that Dell originally installed XP Home
with an image. However, I did a repair install back in October.
Alan
"Mike Kolitz" > wrote in message
...
> Unable to reproduce here.
> Do the two systems have similar hardware?
> Clean install of Windows XP, or with an image?
>
> --
> Mike Kolitz MCSE 2000
> MS-MVP - Windows Setup and Deployment
>
>
> "nospam" > wrote in message
> om...
> > Steps to Reproduce:
> >
> > 1. Open an instance of Windows Explorer to any folder on any drive,
> > local or mapped.
> > 2. Select the Details view.
> > 3. Right-click the column headings and choose "Owner" from the
> > resulting dropdown list.
> > 4. Now left click on the "Owners" heading to sort the list by owner.
> >
> > These steps cause Explorer.exe to crash, prompt to send feedback, then
> > restarts Explorer.exe. This also causes any app icons displayed in
> > the System Tray to disappear, although they are actually still
> > running.
> >
> > I tested on 2 systems.
> >
> > Here is System Info:
> >
> > OS Name Microsoft Windows XP Professional
> > Version 5.1.2600 Service Pack 1 Build 2600
> > OS Manufacturer Microsoft Corporation
> > System Name XXXXXXX
> > System Manufacturer Dell Computer Corporation
> > System Model Latitude C610
> > System Type X86-based PC
> > Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> > BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> > SMBIOS Version 2.3
> > Windows Directory C:\WINDOWS
> > System Directory C:\WINDOWS\System32
> > Boot Device \Device\HarddiskVolume2
> > Locale United States
> > Hardware Abstraction Layer Version = "5.1.2600.1106
> > (xpsp1.020828-1920)"
> > User Name XXXXX\XXXXX
> > Time Zone Central Standard Time
> > Total Physical Memory 512.00 MB
> > Available Physical Memory 206.54 MB
> > Total Virtual Memory 1.72 GB
> > Available Virtual Memory 1.22 GB
> > Page File Space 1.22 GB
> > Page File C:\pagefile.sys
>
>
Richard Urban
February 6th 04, 06:13 AM
No problem, no bug here!
--
Regards:
Richard Urban
aka Crusty (-: Old B@stard :-)
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback, then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Richard Urban
February 6th 04, 06:13 AM
No problem, no bug here!
--
Regards:
Richard Urban
aka Crusty (-: Old B@stard :-)
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback, then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Bruce Chambers
February 6th 04, 06:21 AM
Greetings --
It doesn't do it on my systems. You might ask Dell if it's a
peculiarity of their OEM version.
Bruce Chambers
--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback,
then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Bruce Chambers
February 6th 04, 06:23 AM
Greetings --
It doesn't do it on my systems. You might ask Dell if it's a
peculiarity of their OEM version.
Bruce Chambers
--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback,
then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Richard Urban
February 6th 04, 06:24 AM
No problem, no bug here!
--
Regards:
Richard Urban
aka Crusty (-: Old B@stard :-)
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback, then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Mike Kolitz
February 6th 04, 06:24 AM
Unable to reproduce here.
Do the two systems have similar hardware?
Clean install of Windows XP, or with an image?
--
Mike Kolitz MCSE 2000
MS-MVP - Windows Setup and Deployment
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback, then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
John
February 6th 04, 06:25 AM
Reproducible on my Toshiba Satellite 1800-S204 1 GHZ laptop
with XP PRO and on my EPIQ 2.4 GHZ (PcConnection) desktop
with XP PRO. Both are OEM versions of XP.
John
"Bruce Chambers" > wrote in message
...
> Greetings --
>
> It doesn't do it on my systems. You might ask Dell if it's a
> peculiarity of their OEM version.
>
> Bruce Chambers
>
> --
> Help us help you:
> http://dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> You can have peace. Or you can have freedom. Don't ever count on
> having both at once. -- RAH
>
>
> "nospam" > wrote in message
> om...
> > Steps to Reproduce:
> >
> > 1. Open an instance of Windows Explorer to any folder on any drive,
> > local or mapped.
> > 2. Select the Details view.
> > 3. Right-click the column headings and choose "Owner" from the
> > resulting dropdown list.
> > 4. Now left click on the "Owners" heading to sort the list by owner.
> >
> > These steps cause Explorer.exe to crash, prompt to send feedback,
> then
> > restarts Explorer.exe. This also causes any app icons displayed in
> > the System Tray to disappear, although they are actually still
> > running.
> >
John
February 6th 04, 06:26 AM
Reproducible on my Toshiba Satellite 1800-S204 1 GHZ laptop
with XP PRO and on my EPIQ 2.4 GHZ (PcConnection) desktop
with XP PRO. Both are OEM versions of XP.
John
"Bruce Chambers" > wrote in message
...
> Greetings --
>
> It doesn't do it on my systems. You might ask Dell if it's a
> peculiarity of their OEM version.
>
> Bruce Chambers
>
> --
> Help us help you:
> http://dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> You can have peace. Or you can have freedom. Don't ever count on
> having both at once. -- RAH
>
>
> "nospam" > wrote in message
> om...
> > Steps to Reproduce:
> >
> > 1. Open an instance of Windows Explorer to any folder on any drive,
> > local or mapped.
> > 2. Select the Details view.
> > 3. Right-click the column headings and choose "Owner" from the
> > resulting dropdown list.
> > 4. Now left click on the "Owners" heading to sort the list by owner.
> >
> > These steps cause Explorer.exe to crash, prompt to send feedback,
> then
> > restarts Explorer.exe. This also causes any app icons displayed in
> > the System Tray to disappear, although they are actually still
> > running.
> >
Mike Kolitz
February 6th 04, 06:27 AM
Unable to reproduce here.
Do the two systems have similar hardware?
Clean install of Windows XP, or with an image?
--
Mike Kolitz MCSE 2000
MS-MVP - Windows Setup and Deployment
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback, then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Alan
February 6th 04, 06:28 AM
Hi Mike and "nospam,"
I just tried the steps that were listed with my Dell 2350 and got Explorer
to crash 5 times in a row.
As it's an OEM system, I'm presuming that Dell originally installed XP Home
with an image. However, I did a repair install back in October.
Alan
"Mike Kolitz" > wrote in message
...
> Unable to reproduce here.
> Do the two systems have similar hardware?
> Clean install of Windows XP, or with an image?
>
> --
> Mike Kolitz MCSE 2000
> MS-MVP - Windows Setup and Deployment
>
>
> "nospam" > wrote in message
> om...
> > Steps to Reproduce:
> >
> > 1. Open an instance of Windows Explorer to any folder on any drive,
> > local or mapped.
> > 2. Select the Details view.
> > 3. Right-click the column headings and choose "Owner" from the
> > resulting dropdown list.
> > 4. Now left click on the "Owners" heading to sort the list by owner.
> >
> > These steps cause Explorer.exe to crash, prompt to send feedback, then
> > restarts Explorer.exe. This also causes any app icons displayed in
> > the System Tray to disappear, although they are actually still
> > running.
> >
> > I tested on 2 systems.
> >
> > Here is System Info:
> >
> > OS Name Microsoft Windows XP Professional
> > Version 5.1.2600 Service Pack 1 Build 2600
> > OS Manufacturer Microsoft Corporation
> > System Name XXXXXXX
> > System Manufacturer Dell Computer Corporation
> > System Model Latitude C610
> > System Type X86-based PC
> > Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> > BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> > SMBIOS Version 2.3
> > Windows Directory C:\WINDOWS
> > System Directory C:\WINDOWS\System32
> > Boot Device \Device\HarddiskVolume2
> > Locale United States
> > Hardware Abstraction Layer Version = "5.1.2600.1106
> > (xpsp1.020828-1920)"
> > User Name XXXXX\XXXXX
> > Time Zone Central Standard Time
> > Total Physical Memory 512.00 MB
> > Available Physical Memory 206.54 MB
> > Total Virtual Memory 1.72 GB
> > Available Virtual Memory 1.22 GB
> > Page File Space 1.22 GB
> > Page File C:\pagefile.sys
>
>
Alan
February 6th 04, 06:31 AM
Hi Mike and "nospam,"
I just tried the steps that were listed with my Dell 2350 and got Explorer
to crash 5 times in a row.
As it's an OEM system, I'm presuming that Dell originally installed XP Home
with an image. However, I did a repair install back in October.
Alan
"Mike Kolitz" > wrote in message
...
> Unable to reproduce here.
> Do the two systems have similar hardware?
> Clean install of Windows XP, or with an image?
>
> --
> Mike Kolitz MCSE 2000
> MS-MVP - Windows Setup and Deployment
>
>
> "nospam" > wrote in message
> om...
> > Steps to Reproduce:
> >
> > 1. Open an instance of Windows Explorer to any folder on any drive,
> > local or mapped.
> > 2. Select the Details view.
> > 3. Right-click the column headings and choose "Owner" from the
> > resulting dropdown list.
> > 4. Now left click on the "Owners" heading to sort the list by owner.
> >
> > These steps cause Explorer.exe to crash, prompt to send feedback, then
> > restarts Explorer.exe. This also causes any app icons displayed in
> > the System Tray to disappear, although they are actually still
> > running.
> >
> > I tested on 2 systems.
> >
> > Here is System Info:
> >
> > OS Name Microsoft Windows XP Professional
> > Version 5.1.2600 Service Pack 1 Build 2600
> > OS Manufacturer Microsoft Corporation
> > System Name XXXXXXX
> > System Manufacturer Dell Computer Corporation
> > System Model Latitude C610
> > System Type X86-based PC
> > Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> > BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> > SMBIOS Version 2.3
> > Windows Directory C:\WINDOWS
> > System Directory C:\WINDOWS\System32
> > Boot Device \Device\HarddiskVolume2
> > Locale United States
> > Hardware Abstraction Layer Version = "5.1.2600.1106
> > (xpsp1.020828-1920)"
> > User Name XXXXX\XXXXX
> > Time Zone Central Standard Time
> > Total Physical Memory 512.00 MB
> > Available Physical Memory 206.54 MB
> > Total Virtual Memory 1.72 GB
> > Available Virtual Memory 1.22 GB
> > Page File Space 1.22 GB
> > Page File C:\pagefile.sys
>
>
Bruce Chambers
February 6th 04, 06:32 AM
Greetings --
It doesn't do it on my systems. You might ask Dell if it's a
peculiarity of their OEM version.
Bruce Chambers
--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback,
then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
John
February 6th 04, 06:34 AM
Reproducible on my Toshiba Satellite 1800-S204 1 GHZ laptop
with XP PRO and on my EPIQ 2.4 GHZ (PcConnection) desktop
with XP PRO. Both are OEM versions of XP.
John
"Bruce Chambers" > wrote in message
...
> Greetings --
>
> It doesn't do it on my systems. You might ask Dell if it's a
> peculiarity of their OEM version.
>
> Bruce Chambers
>
> --
> Help us help you:
> http://dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> You can have peace. Or you can have freedom. Don't ever count on
> having both at once. -- RAH
>
>
> "nospam" > wrote in message
> om...
> > Steps to Reproduce:
> >
> > 1. Open an instance of Windows Explorer to any folder on any drive,
> > local or mapped.
> > 2. Select the Details view.
> > 3. Right-click the column headings and choose "Owner" from the
> > resulting dropdown list.
> > 4. Now left click on the "Owners" heading to sort the list by owner.
> >
> > These steps cause Explorer.exe to crash, prompt to send feedback,
> then
> > restarts Explorer.exe. This also causes any app icons displayed in
> > the System Tray to disappear, although they are actually still
> > running.
> >
Mike Kolitz
February 6th 04, 06:36 AM
Unable to reproduce here.
Do the two systems have similar hardware?
Clean install of Windows XP, or with an image?
--
Mike Kolitz MCSE 2000
MS-MVP - Windows Setup and Deployment
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback, then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Richard Urban
February 6th 04, 06:38 AM
No problem, no bug here!
--
Regards:
Richard Urban
aka Crusty (-: Old B@stard :-)
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback, then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Richard Urban
February 6th 04, 06:38 AM
No problem, no bug here!
--
Regards:
Richard Urban
aka Crusty (-: Old B@stard :-)
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback, then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Alan
February 6th 04, 06:39 AM
Hi Mike and "nospam,"
I just tried the steps that were listed with my Dell 2350 and got Explorer
to crash 5 times in a row.
As it's an OEM system, I'm presuming that Dell originally installed XP Home
with an image. However, I did a repair install back in October.
Alan
"Mike Kolitz" > wrote in message
...
> Unable to reproduce here.
> Do the two systems have similar hardware?
> Clean install of Windows XP, or with an image?
>
> --
> Mike Kolitz MCSE 2000
> MS-MVP - Windows Setup and Deployment
>
>
> "nospam" > wrote in message
> om...
> > Steps to Reproduce:
> >
> > 1. Open an instance of Windows Explorer to any folder on any drive,
> > local or mapped.
> > 2. Select the Details view.
> > 3. Right-click the column headings and choose "Owner" from the
> > resulting dropdown list.
> > 4. Now left click on the "Owners" heading to sort the list by owner.
> >
> > These steps cause Explorer.exe to crash, prompt to send feedback, then
> > restarts Explorer.exe. This also causes any app icons displayed in
> > the System Tray to disappear, although they are actually still
> > running.
> >
> > I tested on 2 systems.
> >
> > Here is System Info:
> >
> > OS Name Microsoft Windows XP Professional
> > Version 5.1.2600 Service Pack 1 Build 2600
> > OS Manufacturer Microsoft Corporation
> > System Name XXXXXXX
> > System Manufacturer Dell Computer Corporation
> > System Model Latitude C610
> > System Type X86-based PC
> > Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> > BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> > SMBIOS Version 2.3
> > Windows Directory C:\WINDOWS
> > System Directory C:\WINDOWS\System32
> > Boot Device \Device\HarddiskVolume2
> > Locale United States
> > Hardware Abstraction Layer Version = "5.1.2600.1106
> > (xpsp1.020828-1920)"
> > User Name XXXXX\XXXXX
> > Time Zone Central Standard Time
> > Total Physical Memory 512.00 MB
> > Available Physical Memory 206.54 MB
> > Total Virtual Memory 1.72 GB
> > Available Virtual Memory 1.22 GB
> > Page File Space 1.22 GB
> > Page File C:\pagefile.sys
>
>
Mike Kolitz
February 6th 04, 06:40 AM
Unable to reproduce here.
Do the two systems have similar hardware?
Clean install of Windows XP, or with an image?
--
Mike Kolitz MCSE 2000
MS-MVP - Windows Setup and Deployment
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback, then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Mike Kolitz
February 6th 04, 06:40 AM
Unable to reproduce here.
Do the two systems have similar hardware?
Clean install of Windows XP, or with an image?
--
Mike Kolitz MCSE 2000
MS-MVP - Windows Setup and Deployment
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback, then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Bruce Chambers
February 6th 04, 06:45 AM
Greetings --
It doesn't do it on my systems. You might ask Dell if it's a
peculiarity of their OEM version.
Bruce Chambers
--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback,
then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Bruce Chambers
February 6th 04, 06:45 AM
Greetings --
It doesn't do it on my systems. You might ask Dell if it's a
peculiarity of their OEM version.
Bruce Chambers
--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback,
then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Alan
February 6th 04, 06:45 AM
Hi Mike and "nospam,"
I just tried the steps that were listed with my Dell 2350 and got Explorer
to crash 5 times in a row.
As it's an OEM system, I'm presuming that Dell originally installed XP Home
with an image. However, I did a repair install back in October.
Alan
"Mike Kolitz" > wrote in message
...
> Unable to reproduce here.
> Do the two systems have similar hardware?
> Clean install of Windows XP, or with an image?
>
> --
> Mike Kolitz MCSE 2000
> MS-MVP - Windows Setup and Deployment
>
>
> "nospam" > wrote in message
> om...
> > Steps to Reproduce:
> >
> > 1. Open an instance of Windows Explorer to any folder on any drive,
> > local or mapped.
> > 2. Select the Details view.
> > 3. Right-click the column headings and choose "Owner" from the
> > resulting dropdown list.
> > 4. Now left click on the "Owners" heading to sort the list by owner.
> >
> > These steps cause Explorer.exe to crash, prompt to send feedback, then
> > restarts Explorer.exe. This also causes any app icons displayed in
> > the System Tray to disappear, although they are actually still
> > running.
> >
> > I tested on 2 systems.
> >
> > Here is System Info:
> >
> > OS Name Microsoft Windows XP Professional
> > Version 5.1.2600 Service Pack 1 Build 2600
> > OS Manufacturer Microsoft Corporation
> > System Name XXXXXXX
> > System Manufacturer Dell Computer Corporation
> > System Model Latitude C610
> > System Type X86-based PC
> > Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> > BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> > SMBIOS Version 2.3
> > Windows Directory C:\WINDOWS
> > System Directory C:\WINDOWS\System32
> > Boot Device \Device\HarddiskVolume2
> > Locale United States
> > Hardware Abstraction Layer Version = "5.1.2600.1106
> > (xpsp1.020828-1920)"
> > User Name XXXXX\XXXXX
> > Time Zone Central Standard Time
> > Total Physical Memory 512.00 MB
> > Available Physical Memory 206.54 MB
> > Total Virtual Memory 1.72 GB
> > Available Virtual Memory 1.22 GB
> > Page File Space 1.22 GB
> > Page File C:\pagefile.sys
>
>
Alan
February 6th 04, 06:46 AM
Hi Mike and "nospam,"
I just tried the steps that were listed with my Dell 2350 and got Explorer
to crash 5 times in a row.
As it's an OEM system, I'm presuming that Dell originally installed XP Home
with an image. However, I did a repair install back in October.
Alan
"Mike Kolitz" > wrote in message
...
> Unable to reproduce here.
> Do the two systems have similar hardware?
> Clean install of Windows XP, or with an image?
>
> --
> Mike Kolitz MCSE 2000
> MS-MVP - Windows Setup and Deployment
>
>
> "nospam" > wrote in message
> om...
> > Steps to Reproduce:
> >
> > 1. Open an instance of Windows Explorer to any folder on any drive,
> > local or mapped.
> > 2. Select the Details view.
> > 3. Right-click the column headings and choose "Owner" from the
> > resulting dropdown list.
> > 4. Now left click on the "Owners" heading to sort the list by owner.
> >
> > These steps cause Explorer.exe to crash, prompt to send feedback, then
> > restarts Explorer.exe. This also causes any app icons displayed in
> > the System Tray to disappear, although they are actually still
> > running.
> >
> > I tested on 2 systems.
> >
> > Here is System Info:
> >
> > OS Name Microsoft Windows XP Professional
> > Version 5.1.2600 Service Pack 1 Build 2600
> > OS Manufacturer Microsoft Corporation
> > System Name XXXXXXX
> > System Manufacturer Dell Computer Corporation
> > System Model Latitude C610
> > System Type X86-based PC
> > Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> > BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> > SMBIOS Version 2.3
> > Windows Directory C:\WINDOWS
> > System Directory C:\WINDOWS\System32
> > Boot Device \Device\HarddiskVolume2
> > Locale United States
> > Hardware Abstraction Layer Version = "5.1.2600.1106
> > (xpsp1.020828-1920)"
> > User Name XXXXX\XXXXX
> > Time Zone Central Standard Time
> > Total Physical Memory 512.00 MB
> > Available Physical Memory 206.54 MB
> > Total Virtual Memory 1.72 GB
> > Available Virtual Memory 1.22 GB
> > Page File Space 1.22 GB
> > Page File C:\pagefile.sys
>
>
Richard Urban
February 6th 04, 06:49 AM
No problem, no bug here!
--
Regards:
Richard Urban
aka Crusty (-: Old B@stard :-)
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback, then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
John
February 6th 04, 06:50 AM
Reproducible on my Toshiba Satellite 1800-S204 1 GHZ laptop
with XP PRO and on my EPIQ 2.4 GHZ (PcConnection) desktop
with XP PRO. Both are OEM versions of XP.
John
"Bruce Chambers" > wrote in message
...
> Greetings --
>
> It doesn't do it on my systems. You might ask Dell if it's a
> peculiarity of their OEM version.
>
> Bruce Chambers
>
> --
> Help us help you:
> http://dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> You can have peace. Or you can have freedom. Don't ever count on
> having both at once. -- RAH
>
>
> "nospam" > wrote in message
> om...
> > Steps to Reproduce:
> >
> > 1. Open an instance of Windows Explorer to any folder on any drive,
> > local or mapped.
> > 2. Select the Details view.
> > 3. Right-click the column headings and choose "Owner" from the
> > resulting dropdown list.
> > 4. Now left click on the "Owners" heading to sort the list by owner.
> >
> > These steps cause Explorer.exe to crash, prompt to send feedback,
> then
> > restarts Explorer.exe. This also causes any app icons displayed in
> > the System Tray to disappear, although they are actually still
> > running.
> >
John
February 6th 04, 06:50 AM
Reproducible on my Toshiba Satellite 1800-S204 1 GHZ laptop
with XP PRO and on my EPIQ 2.4 GHZ (PcConnection) desktop
with XP PRO. Both are OEM versions of XP.
John
"Bruce Chambers" > wrote in message
...
> Greetings --
>
> It doesn't do it on my systems. You might ask Dell if it's a
> peculiarity of their OEM version.
>
> Bruce Chambers
>
> --
> Help us help you:
> http://dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> You can have peace. Or you can have freedom. Don't ever count on
> having both at once. -- RAH
>
>
> "nospam" > wrote in message
> om...
> > Steps to Reproduce:
> >
> > 1. Open an instance of Windows Explorer to any folder on any drive,
> > local or mapped.
> > 2. Select the Details view.
> > 3. Right-click the column headings and choose "Owner" from the
> > resulting dropdown list.
> > 4. Now left click on the "Owners" heading to sort the list by owner.
> >
> > These steps cause Explorer.exe to crash, prompt to send feedback,
> then
> > restarts Explorer.exe. This also causes any app icons displayed in
> > the System Tray to disappear, although they are actually still
> > running.
> >
Richard Urban
February 6th 04, 06:53 AM
No problem, no bug here!
--
Regards:
Richard Urban
aka Crusty (-: Old B@stard :-)
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback, then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Richard Urban
February 6th 04, 06:53 AM
No problem, no bug here!
--
Regards:
Richard Urban
aka Crusty (-: Old B@stard :-)
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback, then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Bruce Chambers
February 6th 04, 06:58 AM
Greetings --
It doesn't do it on my systems. You might ask Dell if it's a
peculiarity of their OEM version.
Bruce Chambers
--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback,
then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Bruce Chambers
February 6th 04, 07:02 AM
Greetings --
It doesn't do it on my systems. You might ask Dell if it's a
peculiarity of their OEM version.
Bruce Chambers
--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback,
then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
Bruce Chambers
February 6th 04, 07:03 AM
Greetings --
It doesn't do it on my systems. You might ask Dell if it's a
peculiarity of their OEM version.
Bruce Chambers
--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback,
then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
John
February 6th 04, 07:04 AM
Reproducible on my Toshiba Satellite 1800-S204 1 GHZ laptop
with XP PRO and on my EPIQ 2.4 GHZ (PcConnection) desktop
with XP PRO. Both are OEM versions of XP.
John
"Bruce Chambers" > wrote in message
...
> Greetings --
>
> It doesn't do it on my systems. You might ask Dell if it's a
> peculiarity of their OEM version.
>
> Bruce Chambers
>
> --
> Help us help you:
> http://dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> You can have peace. Or you can have freedom. Don't ever count on
> having both at once. -- RAH
>
>
> "nospam" > wrote in message
> om...
> > Steps to Reproduce:
> >
> > 1. Open an instance of Windows Explorer to any folder on any drive,
> > local or mapped.
> > 2. Select the Details view.
> > 3. Right-click the column headings and choose "Owner" from the
> > resulting dropdown list.
> > 4. Now left click on the "Owners" heading to sort the list by owner.
> >
> > These steps cause Explorer.exe to crash, prompt to send feedback,
> then
> > restarts Explorer.exe. This also causes any app icons displayed in
> > the System Tray to disappear, although they are actually still
> > running.
> >
John
February 6th 04, 07:06 AM
Reproducible on my Toshiba Satellite 1800-S204 1 GHZ laptop
with XP PRO and on my EPIQ 2.4 GHZ (PcConnection) desktop
with XP PRO. Both are OEM versions of XP.
John
"Bruce Chambers" > wrote in message
...
> Greetings --
>
> It doesn't do it on my systems. You might ask Dell if it's a
> peculiarity of their OEM version.
>
> Bruce Chambers
>
> --
> Help us help you:
> http://dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> You can have peace. Or you can have freedom. Don't ever count on
> having both at once. -- RAH
>
>
> "nospam" > wrote in message
> om...
> > Steps to Reproduce:
> >
> > 1. Open an instance of Windows Explorer to any folder on any drive,
> > local or mapped.
> > 2. Select the Details view.
> > 3. Right-click the column headings and choose "Owner" from the
> > resulting dropdown list.
> > 4. Now left click on the "Owners" heading to sort the list by owner.
> >
> > These steps cause Explorer.exe to crash, prompt to send feedback,
> then
> > restarts Explorer.exe. This also causes any app icons displayed in
> > the System Tray to disappear, although they are actually still
> > running.
> >
John
February 6th 04, 07:06 AM
Reproducible on my Toshiba Satellite 1800-S204 1 GHZ laptop
with XP PRO and on my EPIQ 2.4 GHZ (PcConnection) desktop
with XP PRO. Both are OEM versions of XP.
John
"Bruce Chambers" > wrote in message
...
> Greetings --
>
> It doesn't do it on my systems. You might ask Dell if it's a
> peculiarity of their OEM version.
>
> Bruce Chambers
>
> --
> Help us help you:
> http://dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> You can have peace. Or you can have freedom. Don't ever count on
> having both at once. -- RAH
>
>
> "nospam" > wrote in message
> om...
> > Steps to Reproduce:
> >
> > 1. Open an instance of Windows Explorer to any folder on any drive,
> > local or mapped.
> > 2. Select the Details view.
> > 3. Right-click the column headings and choose "Owner" from the
> > resulting dropdown list.
> > 4. Now left click on the "Owners" heading to sort the list by owner.
> >
> > These steps cause Explorer.exe to crash, prompt to send feedback,
> then
> > restarts Explorer.exe. This also causes any app icons displayed in
> > the System Tray to disappear, although they are actually still
> > running.
> >
Bruce Chambers
February 6th 04, 02:22 PM
Greetings --
So perhaps it's something common to some OEM or imaged
installations? But not all OEM installations, apparently, as my son's
Gateway laptop with an OEM version of WinXP Home isn't affected.
Curiouser and curiouser....
Bruce Chambers
--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
"John" > wrote in message
...
> Reproducible on my Toshiba Satellite 1800-S204 1 GHZ laptop
> with XP PRO and on my EPIQ 2.4 GHZ (PcConnection) desktop
> with XP PRO. Both are OEM versions of XP.
>
> John
>
RA
February 6th 04, 04:42 PM
Well, I reproduced it ...sort of. Explorer crashed only when I clicked on a
local drive. It had no effect on my mapped network drives. Icons came back
when explorer reloaded.
"nospam" > wrote in message
om...
> Steps to Reproduce:
>
> 1. Open an instance of Windows Explorer to any folder on any drive,
> local or mapped.
> 2. Select the Details view.
> 3. Right-click the column headings and choose "Owner" from the
> resulting dropdown list.
> 4. Now left click on the "Owners" heading to sort the list by owner.
>
> These steps cause Explorer.exe to crash, prompt to send feedback, then
> restarts Explorer.exe. This also causes any app icons displayed in
> the System Tray to disappear, although they are actually still
> running.
>
> I tested on 2 systems.
>
> Here is System Info:
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name XXXXXXX
> System Manufacturer Dell Computer Corporation
> System Model Latitude C610
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106
> (xpsp1.020828-1920)"
> User Name XXXXX\XXXXX
> Time Zone Central Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 206.54 MB
> Total Virtual Memory 1.72 GB
> Available Virtual Memory 1.22 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys
RA
February 6th 04, 05:01 PM
I forgot to add that I am not using an OEM version of XP.
"RA" > wrote in message
...
> Well, I reproduced it ...sort of. Explorer crashed only when I clicked on
a
> local drive. It had no effect on my mapped network drives. Icons came back
> when explorer reloaded.
>
>
> "nospam" > wrote in message
> om...
> > Steps to Reproduce:
> >
> > 1. Open an instance of Windows Explorer to any folder on any drive,
> > local or mapped.
> > 2. Select the Details view.
> > 3. Right-click the column headings and choose "Owner" from the
> > resulting dropdown list.
> > 4. Now left click on the "Owners" heading to sort the list by owner.
> >
> > These steps cause Explorer.exe to crash, prompt to send feedback, then
> > restarts Explorer.exe. This also causes any app icons displayed in
> > the System Tray to disappear, although they are actually still
> > running.
> >
> > I tested on 2 systems.
> >
> > Here is System Info:
> >
> > OS Name Microsoft Windows XP Professional
> > Version 5.1.2600 Service Pack 1 Build 2600
> > OS Manufacturer Microsoft Corporation
> > System Name XXXXXXX
> > System Manufacturer Dell Computer Corporation
> > System Model Latitude C610
> > System Type X86-based PC
> > Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> > BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> > SMBIOS Version 2.3
> > Windows Directory C:\WINDOWS
> > System Directory C:\WINDOWS\System32
> > Boot Device \Device\HarddiskVolume2
> > Locale United States
> > Hardware Abstraction Layer Version = "5.1.2600.1106
> > (xpsp1.020828-1920)"
> > User Name XXXXX\XXXXX
> > Time Zone Central Standard Time
> > Total Physical Memory 512.00 MB
> > Available Physical Memory 206.54 MB
> > Total Virtual Memory 1.72 GB
> > Available Virtual Memory 1.22 GB
> > Page File Space 1.22 GB
> > Page File C:\pagefile.sys
>
>
Mike Kolitz
February 6th 04, 06:43 PM
Just for kicks, I've been unable to reproduce it on a clean install and on a
sysprep'd install of XP Pro Volume License.
Can anyone check to see if a clean install of an OEM copy does it. Does a
sysprep'd OEM install do it?
--
Mike Kolitz MCSE 2000
MS-MVP - Windows Setup and Deployment
"Mike Kolitz" > wrote in message
...
> Unable to reproduce here.
> Do the two systems have similar hardware?
> Clean install of Windows XP, or with an image?
>
> --
> Mike Kolitz MCSE 2000
> MS-MVP - Windows Setup and Deployment
>
>
> "nospam" > wrote in message
> om...
> > Steps to Reproduce:
> >
> > 1. Open an instance of Windows Explorer to any folder on any drive,
> > local or mapped.
> > 2. Select the Details view.
> > 3. Right-click the column headings and choose "Owner" from the
> > resulting dropdown list.
> > 4. Now left click on the "Owners" heading to sort the list by owner.
> >
> > These steps cause Explorer.exe to crash, prompt to send feedback, then
> > restarts Explorer.exe. This also causes any app icons displayed in
> > the System Tray to disappear, although they are actually still
> > running.
> >
> > I tested on 2 systems.
> >
> > Here is System Info:
> >
> > OS Name Microsoft Windows XP Professional
> > Version 5.1.2600 Service Pack 1 Build 2600
> > OS Manufacturer Microsoft Corporation
> > System Name XXXXXXX
> > System Manufacturer Dell Computer Corporation
> > System Model Latitude C610
> > System Type X86-based PC
> > Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> > BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> > SMBIOS Version 2.3
> > Windows Directory C:\WINDOWS
> > System Directory C:\WINDOWS\System32
> > Boot Device \Device\HarddiskVolume2
> > Locale United States
> > Hardware Abstraction Layer Version = "5.1.2600.1106
> > (xpsp1.020828-1920)"
> > User Name XXXXX\XXXXX
> > Time Zone Central Standard Time
> > Total Physical Memory 512.00 MB
> > Available Physical Memory 206.54 MB
> > Total Virtual Memory 1.72 GB
> > Available Virtual Memory 1.22 GB
> > Page File Space 1.22 GB
> > Page File C:\pagefile.sys
>
>
Susan Lambert
February 6th 04, 07:02 PM
I tried this on a Dell Dimension 2350 2.5 Ghz. but could get it to crash.
"Mike Kolitz" > wrote in message
...
> Just for kicks, I've been unable to reproduce it on a clean install and on
a
> sysprep'd install of XP Pro Volume License.
>
> Can anyone check to see if a clean install of an OEM copy does it. Does a
> sysprep'd OEM install do it?
>
> --
> Mike Kolitz MCSE 2000
> MS-MVP - Windows Setup and Deployment
>
>
> "Mike Kolitz" > wrote in message
> ...
> > Unable to reproduce here.
> > Do the two systems have similar hardware?
> > Clean install of Windows XP, or with an image?
> >
> > --
> > Mike Kolitz MCSE 2000
> > MS-MVP - Windows Setup and Deployment
> >
> >
> > "nospam" > wrote in message
> > om...
> > > Steps to Reproduce:
> > >
> > > 1. Open an instance of Windows Explorer to any folder on any drive,
> > > local or mapped.
> > > 2. Select the Details view.
> > > 3. Right-click the column headings and choose "Owner" from the
> > > resulting dropdown list.
> > > 4. Now left click on the "Owners" heading to sort the list by owner.
> > >
> > > These steps cause Explorer.exe to crash, prompt to send feedback, then
> > > restarts Explorer.exe. This also causes any app icons displayed in
> > > the System Tray to disappear, although they are actually still
> > > running.
> > >
> > > I tested on 2 systems.
> > >
> > > Here is System Info:
> > >
> > > OS Name Microsoft Windows XP Professional
> > > Version 5.1.2600 Service Pack 1 Build 2600
> > > OS Manufacturer Microsoft Corporation
> > > System Name XXXXXXX
> > > System Manufacturer Dell Computer Corporation
> > > System Model Latitude C610
> > > System Type X86-based PC
> > > Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~1196 Mhz
> > > BIOS Version/Date Dell Computer Corporation A16, 5/16/2003
> > > SMBIOS Version 2.3
> > > Windows Directory C:\WINDOWS
> > > System Directory C:\WINDOWS\System32
> > > Boot Device \Device\HarddiskVolume2
> > > Locale United States
> > > Hardware Abstraction Layer Version = "5.1.2600.1106
> > > (xpsp1.020828-1920)"
> > > User Name XXXXX\XXXXX
> > > Time Zone Central Standard Time
> > > Total Physical Memory 512.00 MB
> > > Available Physical Memory 206.54 MB
> > > Total Virtual Memory 1.72 GB
> > > Available Virtual Memory 1.22 GB
> > > Page File Space 1.22 GB
> > > Page File C:\pagefile.sys
> >
> >
>
>
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