Netmeeting in Win XP - Inaccessibility of Receive Video Function

[sudhakarreddy]

I have been using Netmeeting successfully in Win Xp. Since Yesterday, I am
unable to connect because the Receive Video function is not accessible
(greyed out). I have disabled the internet network firewall. The
administrator settings are set to permit receive video.The automatically
receive video option is allowed in net meeting video options.All the other
options including the audio & others in netmeeting are accessible.

I have installed the windows update for IE (the latest one on automatic
update) yesterday. Could that have caused the problem?

Pl help.

Thank u.


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[Brian Sullivan MVP]

sudhakarreddy wrote:
> I have been using Netmeeting successfully in Win Xp. Since Yesterday,

What happened yesterday? -- if your capablity changed then something in your
system or network must have changed.


> I am unable to connect because the Receive Video function is not
> accessible (greyed out).


You have been unable to connect to what?

The Receive Video menu item is a pause/play toggle on incoming video and is
only accessible when in a call with the other end is apparently sending or
capable of sending video.

Is that when you are attempting to use it?

When you have not receipt of video do you receive audio from the other end?



> I have disabled the internet network
> firewall.

What firewall is that -- you are referring to the XP firewall? Are you
behind a router of some kind? Where is the party you are trying to connect
to ( outside your LAN?)


> The administrator settings are set to permit receive
> video.The automatically receive video option is allowed in net
> meeting video options.All the other options including the audio &
> others in netmeeting are accessible.
>
> I have installed the windows update for IE (the latest one on
> automatic update) yesterday. Could that have caused the problem?


Not that I am aware of.

--
Brian Sullivan
Meeting by Wire ( http://www.meetingbywire.com)
------------
Is your PC protected? --
http://www.microsoft.com/security/protect/default.asp

[sudhakarreddy]

What happened yesterday? -- if your capablity changed then something in your
> system or network must have changed.

Changes:
1) Installed the latest Windows update; it pertains to security in IE.
2) During installation of Mozilla Firebird browser, encountered some
problems, so tried System Restore feature to a previous date. However, that
did not help so restored back to the original.

You have been unable to connect to what?

Unable to connect with one of the contacts, with whom I regularly contact
using net- audio & video. This contact has a functioning web cam. In fact, I
could talk & see the video from this contact in net, in win 98 SE. My
computer has dual operating systems - (98 SE, & XP). It is in Win XP, that
I am unable to receive the video.

The Receive Video menu item is a pause/play toggle on incoming video and is
> only accessible when in a call with the other end is apparently sending or
> capable of sending video.
Is that when you are attempting to use it?

Yes, when I am attempting to use it; and the contact has a functioning and
compatible web, which he has used so far & the camera is active when used in
Win 98 SE.


When you have not receipt of video do you receive audio from the other end?

Neither audio nor video but the audio options are not grayed out.


I have disabled the internet network firewall.

The inherent firewall in Win XP. Not behind a router.








"Brian Sullivan MVP" > wrote in message
...
> sudhakarreddy wrote:
> > I have been using Netmeeting successfully in Win Xp. Since Yesterday,
>
> What happened yesterday? -- if your capablity changed then something in
your
> system or network must have changed.
>
>
> > I am unable to connect because the Receive Video function is not
> > accessible (greyed out).
>
>
> You have been unable to connect to what?
>
> The Receive Video menu item is a pause/play toggle on incoming video and
is
> only accessible when in a call with the other end is apparently sending or
> capable of sending video.
>
> Is that when you are attempting to use it?
>
> When you have not receipt of video do you receive audio from the other
end?
>
>
>
> > I have disabled the internet network
> > firewall.
>
> >
>
> > The administrator settings are set to permit receive
> > video.The automatically receive video option is allowed in net
> > meeting video options.All the other options including the audio &
> > others in netmeeting are accessible.
> >
> > I have installed the windows update for IE (the latest one on
> > automatic update) yesterday. Could that have caused the problem?
>
>
> Not that I am aware of.
>
> --
> Brian Sullivan
> Meeting by Wire ( http://www.meetingbywire.com)
> ------------
> Is your PC protected? --
> http://www.microsoft.com/security/protect/default.asp
>
>


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Outgoing mail is certified Virus Free.
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[Brian Sullivan MVP]

sudhakarreddy wrote:

> Neither audio nor video but the audio options are not grayed out.
>

What about the other end -- do they receive your audio or video







--
Brian Sullivan
Meeting by Wire ( http://www.meetingbywire.com)
------------
Is your PC protected? --
http://www.microsoft.com/security/protect/default.asp