It Says My Product ID is wrong.

[Henry Whitfield]

I recently decided to reformat my computer, but when
reinstalling windows XP, it says my product ID number is
invalid, what is going on, how can this be?

[Bruce Chambers]

Greetings --

You need to examine the Product Key very carefully. It's awfully
easy to mistake a "B" for an "8," a "G" for a "6," an "S" for a "5,"
or a "Q" for a "0" or "O." Fortunately, Microsoft had the good sense
to leave the "1's," "I's," "O's," and "0's" out of the equation.
Also, be sure that your CapsLock if _off_ while entering the Product
Key.

Troubleshooting Invalid CD Key Error Message During Windows XP Setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;310637


Bruce Chambers

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"Henry Whitfield" > wrote in message
...
> I recently decided to reformat my computer, but when
> reinstalling windows XP, it says my product ID number is
> invalid, what is going on, how can this be?

[Jupiter Jones [MVP]]

Henry;
Is it the same Product Key AND CD?

Look very closely at the Product Key.
I-1, G-6, B-8, and others look alike.
Have someone else try, sometimes another set of eyes an fingers can
get it.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://dts-l.org/index.html


"Henry Whitfield" > wrote in message
...
> I recently decided to reformat my computer, but when
> reinstalling windows XP, it says my product ID number is
> invalid, what is going on, how can this be?