New HDD not detected in WinXP?

[Kenny]

Built a new system with Western Digital WD1200JB. Detected properly in POST
and BIOS but WinXP Pro Setup tells me there's no HDD installed! Have
registered with WD Support but when I try to download Data Lifeguard Tools
am told "you don't have permission to access this page". M/B is Asus A7N8X
with Athlon 2500XP. Should I try partitioning first with a Win98 boot
floppy?

--

Kenny

"My mind not only wanders, sometimes it leaves completely!"

[Kenny]

After searching WD site I now know that it must be partitioned with Data
Lifeguard Tools but the site won't let me download it!

--

Kenny

"My mind not only wanders, sometimes it leaves completely!"

"Kenny" > wrote in message
...
>
> Built a new system with Western Digital WD1200JB. Detected properly in
POST
> and BIOS but WinXP Pro Setup tells me there's no HDD installed! Have
> registered with WD Support but when I try to download Data Lifeguard Tools
> am told "you don't have permission to access this page". M/B is Asus
A7N8X
> with Athlon 2500XP. Should I try partitioning first with a Win98 boot
> floppy?
>
> --
>
> Kenny
>
> "My mind not only wanders, sometimes it leaves completely!"
>
>

[RHinNC]

Deals with Seagate drives, but info the same for WD....

http://www.seagate.com/support/kb/disc/howto/install_xp_disk_mgmt.html


"Kenny" > wrote in message
...
>
> Built a new system with Western Digital WD1200JB. Detected properly in
POST
> and BIOS but WinXP Pro Setup tells me there's no HDD installed! Have
> registered with WD Support but when I try to download Data Lifeguard Tools
> am told "you don't have permission to access this page". M/B is Asus
A7N8X
> with Athlon 2500XP. Should I try partitioning first with a Win98 boot
> floppy?
>
> --
>
> Kenny
>
> "My mind not only wanders, sometimes it leaves completely!"
>
>

[Walter Clayton]

Do *not* let 98 any where near a drive of this size. 98/SE disk tools break
around 64G and even patched max out at 128G.

Just use the disk manager snap in. Start->run->diskmgmt.msc. Right click the
new drive and follow the prompts.

--
Walter Clayton - MS MVP(WinXP)
Associate Expert
http://www.microsoft.com/windowsxp/expertzone
Any technology distinguishable from magic is insufficiently advanced.
http://www.dts-l.org
http://support.microsoft.com/servicedesks/fileversion/default.asp


"Kenny" > wrote in message
...
>
> Built a new system with Western Digital WD1200JB. Detected properly in
POST
> and BIOS but WinXP Pro Setup tells me there's no HDD installed! Have
> registered with WD Support but when I try to download Data Lifeguard Tools
> am told "you don't have permission to access this page". M/B is Asus
A7N8X
> with Athlon 2500XP. Should I try partitioning first with a Win98 boot
> floppy?
>
> --
>
> Kenny
>
> "My mind not only wanders, sometimes it leaves completely!"
>
>

[Larc]

On Sun, 11 May 2003 01:45:41 +0100, Kenny pondered exceedingly, then took quill
in hand and carefully composed...

|
| Built a new system with Western Digital WD1200JB. Detected properly in POST
| and BIOS but WinXP Pro Setup tells me there's no HDD installed! Have
| registered with WD Support but when I try to download Data Lifeguard Tools
| am told "you don't have permission to access this page". M/B is Asus A7N8X
| with Athlon 2500XP. Should I try partitioning first with a Win98 boot
| floppy?

The latest Data Lifeguard is here:

http://support.wdc.com/download/#dlgtools

I can get to the file and Western Digital doesn't know me from Adam's house cat,
so there's no reason at WD why it wouldn't be available to you.

If Data Lifeguard doesn't set everything so XP install will recognize your HD,
you can still use the XP CD to partition and format. Boot from the CD and enter
R to get the Recovery Console. The partition command is diskpart instead
of the DOS fdisk. Enter diskpart /? to get instructions on use and applicable
switches. Once the disk is partitioned, you can format from Recovery Console or
at the start of XP installation, which should then "see" your new HD.

HTH!

Larc



§§§ - Please raise temperature of mail to reply by e-mail - §§§

[Kenny]

Thanks for the replies. Managed to get into XP Setup but it would not let
me partition, only format all 120GB as NTFS and installed XP. After reboot
"non system disk" error. Downloaded Data Lifeguard and ran diagnostics .No
drive errors but CHS figures in that do not match those in BIOS. Can't
manually enter CHS figures either! The Cylinders setting in BIOS only
allows me to put in a 5 figure number but the actual number is 6 figures!
Seems to be a BIOS problem with such a large HDD. Will check Asus site for
BIOS update.


--

Kenny

"My mind not only wanders, sometimes it leaves completely!"

"Larc" > wrote in message
...
> On Sun, 11 May 2003 01:45:41 +0100, Kenny pondered exceedingly, then took
quill
> in hand and carefully composed...
>
> |
> | Built a new system with Western Digital WD1200JB. Detected properly in
POST
> | and BIOS but WinXP Pro Setup tells me there's no HDD installed! Have
> | registered with WD Support but when I try to download Data Lifeguard
Tools
> | am told "you don't have permission to access this page". M/B is Asus
A7N8X
> | with Athlon 2500XP. Should I try partitioning first with a Win98 boot
> | floppy?
>
> The latest Data Lifeguard is here:
>
> http://support.wdc.com/download/#dlgtools
>
> I can get to the file and Western Digital doesn't know me from Adam's
house cat,
> so there's no reason at WD why it wouldn't be available to you.
>
> If Data Lifeguard doesn't set everything so XP install will recognize your
HD,
> you can still use the XP CD to partition and format. Boot from the CD and
enter
> R to get the Recovery Console. The partition command is diskpart
instead
> of the DOS fdisk. Enter diskpart /? to get instructions on use and
applicable
> switches. Once the disk is partitioned, you can format from Recovery
Console or
> at the start of XP installation, which should then "see" your new HD.
>
> HTH!
>
> Larc
>
>
>
> §§§ - Please raise temperature of mail to reply by e-mail - §§§