A Fatal Error That Caused My Computer To Reboot

[Captain Jean-Luc Picard]

I was reading my email in Outlook Express while I was listening to streaming
audio of a major league baseball game when all of a sudden for no apparent
reason my computer shut off and rebooted. When I got back in to Windows XP
Professional Edition, I got a message from my system which stated that my
computer had recovered from a fatal system error.

I clicked on the box which sent a report on the error to Microsoft and the
Microsoft web site came back and said that a device driver installed on my
system caused the problem but that the precise cause of the problem could
not be determined. I then went into my AVG Antivirus 6.0 Free Edition,
installed the most recent update which came out today and then ran a full
virus scan of my hard drive which is partitioned into C, D, and E drives. No
virus was detected during the scan which took nine minutes to run.

Today, I downloaded a critical update from the Windows Update web site.
Could that have caused a glitch on my computer?

Since I have had Windows XP Professional Edition on my computer, I have
never had my computer shut off and reboot like this? What could have
happened?

[Jose Francisco]

Greetings Captain Jean-Luc Picard,

I don't really know the cause of this problem. If you have installed any
hardware lately try getting the latest drivers from the hardware's website.

Also try running a Windows Update regular and more often.

I doubt an update can cause your computer to crash and automatically
reboot.

Good Luck.

Regards,
Jose Francisco


--
http://www.betaconnect.com
Beta and Technology Website


"Captain Jean-Luc Picard" > wrote in message
...
> I was reading my email in Outlook Express while I was listening to
streaming
> audio of a major league baseball game when all of a sudden for no apparent
> reason my computer shut off and rebooted. When I got back in to Windows XP
> Professional Edition, I got a message from my system which stated that my
> computer had recovered from a fatal system error.
>
> I clicked on the box which sent a report on the error to Microsoft and the
> Microsoft web site came back and said that a device driver installed on my
> system caused the problem but that the precise cause of the problem could
> not be determined. I then went into my AVG Antivirus 6.0 Free Edition,
> installed the most recent update which came out today and then ran a full
> virus scan of my hard drive which is partitioned into C, D, and E drives.
No
> virus was detected during the scan which took nine minutes to run.
>
> Today, I downloaded a critical update from the Windows Update web site.
> Could that have caused a glitch on my computer?
>
> Since I have had Windows XP Professional Edition on my computer, I have
> never had my computer shut off and reboot like this? What could have
> happened?
>
>

[Captain Jean-Luc Picard]

The odd thing is that I haven't installed any new hardware lately.

Ever since my computer shut off and rebooted, it has worked fine. I am
curious as to what happened to cause my computer to shut off and reboot.

"Jose Francisco" > wrote in message
...
> Greetings Captain Jean-Luc Picard,
>
> I don't really know the cause of this problem. If you have installed any
> hardware lately try getting the latest drivers from the hardware's
website.
>
> Also try running a Windows Update regular and more often.
>
> I doubt an update can cause your computer to crash and automatically
> reboot.
>
> Good Luck.
>
> Regards,
> Jose Francisco
>
>
> --
> http://www.betaconnect.com
> Beta and Technology Website
>
>
> "Captain Jean-Luc Picard" > wrote in message
> ...
> > I was reading my email in Outlook Express while I was listening to
> streaming
> > audio of a major league baseball game when all of a sudden for no
apparent
> > reason my computer shut off and rebooted. When I got back in to Windows
XP
> > Professional Edition, I got a message from my system which stated that
my
> > computer had recovered from a fatal system error.
> >
> > I clicked on the box which sent a report on the error to Microsoft and
the
> > Microsoft web site came back and said that a device driver installed on
my
> > system caused the problem but that the precise cause of the problem
could
> > not be determined. I then went into my AVG Antivirus 6.0 Free Edition,
> > installed the most recent update which came out today and then ran a
full
> > virus scan of my hard drive which is partitioned into C, D, and E
drives.
> No
> > virus was detected during the scan which took nine minutes to run.
> >
> > Today, I downloaded a critical update from the Windows Update web site.
> > Could that have caused a glitch on my computer?
> >
> > Since I have had Windows XP Professional Edition on my computer, I have
> > never had my computer shut off and reboot like this? What could have
> > happened?
> >
> >
>
>