Factory Install of WinXP Home Ed.

[Anonymous]

Good Morning:

The computer I bought in July already had WinXP installed on the system.
How do I do a factory restore/reset on this computer?

I have tried "restore points" but they do not go back as far as July of
2003 when I bought the computer.

Thanks for any assistance or suggestions

[Carey Frisch [MVP]]

Read the User's Guide or visit the support website of the manufacturer
of your computer for support assistance. System Restore only retains
Restore Points up to 90 days.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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"Anonymous" > wrote in message:
...

| Good Morning:
|
| The computer I bought in July already had WinXP installed on the system.
| How do I do a factory restore/reset on this computer?
|
| I have tried "restore points" but they do not go back as far as July of
| 2003 when I bought the computer.
|
| Thanks for any assistance or suggestions

[The Unknown P]

The Computer seller or OEM(orignal equipment manufacturer) should have provided you with a recovery disk or a means to access any hidden recovery partitions. This is usually the law in most advanced countries (maybe not the U.S. though) Go back to the plac
e you bought the computer and ask them. Retailers are usually quite helpful as they want your continued business. Good luck.