View Full Version : I need to reinstall microsoft softwear
arthur
February 6th 04, 05:21 PM
and my son threw out the jewel box with the microsoft
code on it ? I have a dew dell computer. I have the order
# what can I do?
thanks
Robert Tuck
February 6th 04, 06:01 PM
Contact Dell.
"arthur" > wrote in message
...
> and my son threw out the jewel box with the microsoft
> code on it ? I have a dew dell computer. I have the order
> # what can I do?
> thanks
Bruce Chambers
February 6th 04, 07:01 PM
Greetings --
The Windows 25-character Product Key (required to perform the
installation) is stored on the CD packaging on a bright orange sticker
that says "Do not lose this number." If it was an OEM (factory
installed) license, it's stored on a label that the PC manufacturer
affixed to the exterior of the PC case, or on the bottom of a laptop.
To recover a lost Product Key:
If your system still runs, you should be able to use AIDA32
Enterprise from http://www.aida32.hu/aida32.php to find the Product
Key. (If you have a factory-installed OEM license, and haven't since
reinstalled the OS, the revealed Product Key is probably of the drive
image used at the factory and not _your_ specific Product Key;
therefore, it probably cannot be -- and definitely should not be --
used for a re-installation.)
If it was a retail license and you have proof of purchase:
How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246
If it was an OEM license, you should contact whomever sold you the
PC; although very few manufacturers/vendors keep records of the
Product Keys they've sold, it's worth a try before you have to buy a
new license.
Bruce Chambers
--
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having both at once. -- RAH
"arthur" > wrote in message
...
> and my son threw out the jewel box with the microsoft
> code on it ? I have a dew dell computer. I have the order
> # what can I do?
> thanks
Richard Urban
February 7th 04, 05:01 AM
Call Dell.
--
Regards:
Richard Urban
aka Crusty (-: Old B@stard :-)
"arthur" > wrote in message
...
> and my son threw out the jewel box with the microsoft
> code on it ? I have a dew dell computer. I have the order
> # what can I do?
> thanks
Jack
February 7th 04, 03:01 PM
next time...write the key on the PC chassis.....and please...don't blame
this stuff on your son.....take your punishment like a man...
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