Can't shut down-Part II

[Julie]

OK, I tried the Windows XP Shutdown Troubleshooter, and
disabled the automatic shutdown. Result:

A bluescreen error message. To shut down the machine, had
to hold the button on computer box down for a long time.
Message: PROBLEM DETECTED
TECHNICAL INFO
STOP: 0x0000007E (0x0C0000005, 0xF9D51941, 0xF9E649C0,
0xf9E646C0)

kbdclass.sys - "address F9D51941 base at F9D51000,
datestamp 3d6ddad3

Should I just ignore this? Is it real or bogus?

[Mary Sauer]

Stop: Ox7E Error Occurs in Kbdclass.sys When You Try to Shut Down Windows XP
http://support.microsoft.com/?kbid=313050
STOP 0x000000D1 IRQL_NOT_LESS_OR_EQUAL Kbdclass.sys" Error Message When You Try to
Shut Down the computer
http://support.microsoft.com/?kbid=810980

--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://mvps.org/msauer/
"Julie" > wrote in message
...
> OK, I tried the Windows XP Shutdown Troubleshooter, and
> disabled the automatic shutdown. Result:
>
> A bluescreen error message. To shut down the machine, had
> to hold the button on computer box down for a long time.
> Message: PROBLEM DETECTED
> TECHNICAL INFO
> STOP: 0x0000007E (0x0C0000005, 0xF9D51941, 0xF9E649C0,
> 0xf9E646C0)
>
> kbdclass.sys - "address F9D51941 base at F9D51000,
> datestamp 3d6ddad3
>
> Should I just ignore this? Is it real or bogus?