Can't send faxes to some numbers only

[Raghavendra R \(MSFT\)]

No. Please make sure the modem you have is comatible with
XP. The list of modems certified is at
http://www.microsoft.com/windows/catalog/default.aspx?
subid=22&xslt=categoryl2&pgn=01a642fd-2790-420f-90bd-
85df6a377206.

If your modem is in fact there, please try to fax to a
number which is being able to receive faxes successfully
from other sources. This way we can assume there is no
problem at the destination side.

If you still could not resolve the issue, please look into
the Event Viewer for any further details about the
problem. In the extreme case you may have to enable some
additional logging to find where the problem is.

--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and
confers no rights.
Please do not send email directly to this alias. This
alias is for newsgroup
purposes only.

>-----Original Message-----
>Hey people.
>
>I just configured fax console (XP) and sent a few test
>faxes successfully to one of those internet fax services
>that I use.
>
>But now I am trying to send to a couple of people with
>real fax machines, and it won't work. After the receiving
>machine answers, it seems like either it can't hear my
>computer's modem or my computer can't hear it.
>
>Any ideas?
>.
>

[Laura]

I configured the XP fax software for a user I support at a University. I can send on campus and I can receive from anywhere. However, I can't send off campus (which requires a 9 before the number) and long distance (which requires the 9 and a long distance code after the number is dialed). I have gone into the dialing rules and everything looks correct. I even had a co-worker look at this and he said the rules look correct. However, every time I get "line busy". I can hear it dialing the correct amount of digits, but beyond this, I have no idea why this is not working. I even got an analog phone yesterday and verified that I could make this type of phone call over the line. The line doesn't have any problems. Can anyone help?!
-Laura

[Russ Valentine [MVP-Outlook]]

Is the recipient phone number stored in canonical format? It must be for
dialing rules to be processed.
--
Russ Valentine
[MVP-Outlook]
"Laura" > wrote in message
s.com...
> I configured the XP fax software for a user I support at a University.
> I can send on campus and I can receive from anywhere. However, I can't
> send off campus (which requires a 9 before the number) and long
> distance (which requires the 9 and a long distance code after the
> number is dialed). I have gone into the dialing rules and everything
> looks correct. I even had a co-worker look at this and he said the
> rules look correct. However, every time I get "line busy". I can hear
> it dialing the correct amount of digits, but beyond this, I have no
> idea why this is not working. I even got an analog phone yesterday and
> verified that I could make this type of phone call over the line. The
> line doesn't have any problems. Can anyone help?!
> -Laura
> --
> Laura
> ------------------------------------------------------------------------
> posted via www.PCBanter.net
>