View Full Version : Printer software will not install, printer will print
Gloria Helton
February 10th 04, 06:22 AM
Got a new computer with windows XP. Printer - hp psc750xi-
could not be installed as software not for XP. Purchased
HP Photosmart Printers Software v. 3.4.13, but it will not
install. Can print pages from computer and can scan to it,
but installations says it is not connected, even though I
got the "new hardware found". I did not connect printer
until told to; have deleted printer, software, and driver,
rebooted, turned off anti-virus, and tried again - many
times. Always get same message. Would appreciate help.
Thanks.
Mary Sauer
February 10th 04, 01:02 PM
Try the HP support, the site has many troubleshooting documents, even a driver patch.
http://www.hp.com/country/us/en/support.html
--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com
"Gloria Helton" > wrote in message
...
> Got a new computer with windows XP. Printer - hp psc750xi-
> could not be installed as software not for XP. Purchased
> HP Photosmart Printers Software v. 3.4.13, but it will not
> install. Can print pages from computer and can scan to it,
> but installations says it is not connected, even though I
> got the "new hardware found". I did not connect printer
> until told to; have deleted printer, software, and driver,
> rebooted, turned off anti-virus, and tried again - many
> times. Always get same message. Would appreciate help.
> Thanks.
Cerridwen
February 10th 04, 04:07 PM
Erick wrote:
> Hello, I have a problem with my printer , is a Canon BJC1000, I can't
> print anything Please help is urgent
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
Otherwise, you might as well try here:
Psychic Friends Network
(800) 592-7827
Victor D.
February 10th 04, 05:42 PM
Turn it on with the "on" button
"Erick" > wrote in message
...
> Hello, I have a problem with my printer , is a Canon BJC1000, I can't
print anything
> Please help is urgent
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