Communication with printer

[Burt]

I have all new Dell equipment. I followed all
instructions to enable the printer but failed. I have
tried all the remedies recommended and failed. Here's
the problem: I get to the last page of the sequence to
enable the computer, and click to print a test page. The
computer does not respond, and I get this message: The
printer attached is not a Dell A10 PrinterA... But it IS
a Dell A10 printer. In researching this problem, I found
an article (can't relocate it ;( ) indicating there can
be a problem with Microsoft that causes this difficulty.
Can anyone suggest a solution? Dell says it's a printer
problem, but I don't think so. Thanks.

[Cari \(MS-MVP\)]

I responded to this last night... according to the Dell US and Dell UK
websites, there is no such thing as a Dell A10 printer. I asked where in
the world you were since you use the CDO interface, I have no way of
telling.

Cari
www.coribright.com

"Burt" > wrote in message
...
>I have all new Dell equipment. I followed all
> instructions to enable the printer but failed. I have
> tried all the remedies recommended and failed. Here's
> the problem: I get to the last page of the sequence to
> enable the computer, and click to print a test page. The
> computer does not respond, and I get this message: The
> printer attached is not a Dell A10 PrinterA... But it IS
> a Dell A10 printer. In researching this problem, I found
> an article (can't relocate it ;( ) indicating there can
> be a problem with Microsoft that causes this difficulty.
> Can anyone suggest a solution? Dell says it's a printer
> problem, but I don't think so. Thanks.