Virus with Microsoft update

[mike]

>I have a prob that keeps coming up on my screen telling
me that ...memory access violation in modulation
kernel32....

I must say that I have also installed updates from
microsoft emails ...which now I understand are not
microsoft....... can I reinstall xp home over the old one
and get rid of what is playing up

thanks .
MIkE

[Lorne Smith]

You could, but you'd be better off running a virus scan as you are most
definatly infected now. A repair installation will not get rid of the
virus, you'd need to do a complete reformat and fresh install. And any
files you backup would probably be infected... Go to www.symantec.com for
help...

Lorne

"mike" > wrote in message
...
>
> >I have a prob that keeps coming up on my screen telling
> me that ...memory access violation in modulation
> kernel32....
>
> I must say that I have also installed updates from
> microsoft emails ...which now I understand are not
> microsoft....... can I reinstall xp home over the old one
> and get rid of what is playing up
>
> thanks .
> MIkE
>