View Full Version : printer & scanner wont work sense the upgrade to xp home
Jennifer
February 11th 04, 03:48 AM
deskjet 712c printer & scanner scanjet 3300c down loaded new driver for printer still wont work scanner worked one time sense upgrade no idea why nothing wants to work with xp .
Victor D.
February 11th 04, 04:44 AM
If this is for an XP operating system there is no DJ 712c driver to down
load. You have to load the basic driver off of the Win XP CD.
Ref:
http://h20015.www2.hp.com/hub_search/document.jhtml;jsessionid=TYW3DSEQNF4DJQFIOGAUNZQ? reg=na&cc=us&docName=bpd09005&lc=en
Now read this about your scanjet 3300c if you recently purchased a new
computer with XP or upgraded with XP:
http://h20015.www2.hp.com/en/softwareDownloadIndex.jhtml?reg=&cc=us&softitem=sj649mu&prodId=hpscanjet318408&lc=en&plc=&sw_lang=en&pagetype=software
"Jennifer" > wrote in message
...
> deskjet 712c printer & scanner scanjet 3300c down loaded new driver for
printer still wont work scanner worked one time sense upgrade no idea why
nothing wants to work with xp .
Victor D.
February 11th 04, 04:44 AM
If this is for an XP operating system there is no DJ 712c driver to down
load. You have to load the basic driver off of the Win XP CD.
Ref:
http://h20015.www2.hp.com/hub_search/document.jhtml;jsessionid=TYW3DSEQNF4DJQFIOGAUNZQ? reg=na&cc=us&docName=bpd09005&lc=en
Now read this about your scanjet 3300c if you recently purchased a new
computer with XP or upgraded with XP:
http://h20015.www2.hp.com/en/softwareDownloadIndex.jhtml?reg=&cc=us&softitem=sj649mu&prodId=hpscanjet318408&lc=en&plc=&sw_lang=en&pagetype=software
"Jennifer" > wrote in message
...
> deskjet 712c printer & scanner scanjet 3300c down loaded new driver for
printer still wont work scanner worked one time sense upgrade no idea why
nothing wants to work with xp .
Victor D.
February 11th 04, 04:47 AM
If this is for an XP operating system there is no DJ 712c driver to down
load. You have to load the basic driver off of the Win XP CD.
Ref:
http://h20015.www2.hp.com/hub_search/document.jhtml;jsessionid=TYW3DSEQNF4DJQFIOGAUNZQ? reg=na&cc=us&docName=bpd09005&lc=en
Now read this about your scanjet 3300c if you recently purchased a new
computer with XP or upgraded with XP:
http://h20015.www2.hp.com/en/softwareDownloadIndex.jhtml?reg=&cc=us&softitem=sj649mu&prodId=hpscanjet318408&lc=en&plc=&sw_lang=en&pagetype=software
"Jennifer" > wrote in message
...
> deskjet 712c printer & scanner scanjet 3300c down loaded new driver for
printer still wont work scanner worked one time sense upgrade no idea why
nothing wants to work with xp .
Cari \(MS-MVP\)
February 11th 04, 07:26 PM
Are you trying to connect them piggy back fashion? XP does not support this
method... change one to USB connection.
Cari
www.coribright.com
"Jennifer" > wrote in message
...
> deskjet 712c printer & scanner scanjet 3300c down loaded new driver for
> printer still wont work scanner worked one time sense upgrade no idea why
> nothing wants to work with xp .
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