W32.Swen.A@mm

[Alexandra]

Think I've got the W32.Swen.A@mm problem. Symantec say
to deal with it I need to Disable System Restore + Update
Virus Definitions + Run Full System Scan etc. etc.
However, I cannot access any of these. When I first
switch on I get the message 'Memory Access
Violation.....' and when I try to get into a programme I
get 'Windows cannot access the specified device, path, or
file. You may not have the appropriate permissions to
access the item.' Does anyone know where I go from here
please? Am going round in circles!
Thanks Alex

[Larry Samuels MS-MVP XP \(Shell/User\)]

Boot into Safe Mode,turn off System Restore,then run Stinger
http://vil.nai.com/vil/stinger/

--
Larry Samuels MS-MVP (Windows-Shell/User)
Associate Expert
Unofficial FAQ for Windows Server 2003 at
http://home.earthlink.net/~larrysamuels/WS2003FAQ.htm
Expert Zone - www.microsoft.com/windowsxp/expertzone
..

--
Larry Samuels MS-MVP (Windows-Shell/User)
Associate Expert
Unofficial FAQ for Windows Server 2003 at
http://home.earthlink.net/~larrysamuels/WS2003FAQ.htm
Expert Zone - www.microsoft.com/windowsxp/expertzone

"Alexandra" > wrote in message
...
> Think I've got the W32.Swen.A@mm problem. Symantec say
> to deal with it I need to Disable System Restore + Update
> Virus Definitions + Run Full System Scan etc. etc.
> However, I cannot access any of these. When I first
> switch on I get the message 'Memory Access
> Violation.....' and when I try to get into a programme I
> get 'Windows cannot access the specified device, path, or
> file. You may not have the appropriate permissions to
> access the item.' Does anyone know where I go from here
> please? Am going round in circles!
> Thanks Alex