Scanner problem

[Fang]

Hi there,

I have a HP Scanjet 5100C installed on Windows XP pc via parallel cable.
I'm using the the built in XP scanning wizard, and not the HP scanning
software that was supplied.

The problem I am having is that for a while (usually about two weeks) the
scanner works fine, then I start to get multi-coloured distorted images.
When the scanner is re-installed, XP finds it as a 'new scsi card' and
doesn't recognise it as a scanner at all. To make matters worse, the HP
scanning software throws my machine into a loop whereby it boots up and
then shuts down, so I have to get in and remove the software vis safe mode!

Has anybody had similar problems.

Thanks in advance.

[NobodyMan]

On Thu, 12 Feb 2004 18:25:21 GMT, Fang > wrote:

>Hi there,
>
>I have a HP Scanjet 5100C installed on Windows XP pc via parallel cable.
>I'm using the the built in XP scanning wizard, and not the HP scanning
>software that was supplied.
>
>The problem I am having is that for a while (usually about two weeks) the
>scanner works fine, then I start to get multi-coloured distorted images.
>When the scanner is re-installed, XP finds it as a 'new scsi card' and
>doesn't recognise it as a scanner at all. To make matters worse, the HP
>scanning software throws my machine into a loop whereby it boots up and
>then shuts down, so I have to get in and remove the software vis safe mode!
>
>Has anybody had similar problems.
>
>Thanks in advance.

I can't speak authoritavely on this but my two cents:

XP doesn't care much for parallel port scanners. I see more people
who have problems with them than who don't. They always seem to need
uninstalling/reinstalling.

A new USB scanner is probably cheaper, and will almost certainly have
better resolution than your old HP. It will also give you much less
headaches.

[R. McCarty]

SCSI (Small Computer System Interface) is a parallel form of
data transfer. So it's normal for XP to identify that scanner as
a SCSI peripheral.

Even at ECP mode, transferring images over a parallel port isn't
worth the effort. For $60 you can get a USB "High Speed" unit
and move from 1-Meg per second to 480-Megs per second.


"NobodyMan" > wrote in message
...
> On Thu, 12 Feb 2004 18:25:21 GMT, Fang > wrote:
>
> >Hi there,
> >
> >I have a HP Scanjet 5100C installed on Windows XP pc via parallel cable.
> >I'm using the the built in XP scanning wizard, and not the HP scanning
> >software that was supplied.
> >
> >The problem I am having is that for a while (usually about two weeks) the
> >scanner works fine, then I start to get multi-coloured distorted images.
> >When the scanner is re-installed, XP finds it as a 'new scsi card' and
> >doesn't recognise it as a scanner at all. To make matters worse, the HP
> >scanning software throws my machine into a loop whereby it boots up and
> >then shuts down, so I have to get in and remove the software vis safe
mode!
> >
> >Has anybody had similar problems.
> >
> >Thanks in advance.
>
> I can't speak authoritavely on this but my two cents:
>
> XP doesn't care much for parallel port scanners. I see more people
> who have problems with them than who don't. They always seem to need
> uninstalling/reinstalling.
>
> A new USB scanner is probably cheaper, and will almost certainly have
> better resolution than your old HP. It will also give you much less
> headaches.
>

[Kenneth J. Harris]

I have an HP5200c connected to my new Xp computer but it's connected
with a USB cable. I downloaded the latest XP drivers for it from the HP
site. It's been working perfectly since I set it up.

Ken

Fang wrote:

> Hi there,
>
> I have a HP Scanjet 5100C installed on Windows XP pc via parallel cable.
> I'm using the the built in XP scanning wizard, and not the HP scanning
> software that was supplied.
>
> The problem I am having is that for a while (usually about two weeks) the
> scanner works fine, then I start to get multi-coloured distorted images.
> When the scanner is re-installed, XP finds it as a 'new scsi card' and
> doesn't recognise it as a scanner at all. To make matters worse, the HP
> scanning software throws my machine into a loop whereby it boots up and
> then shuts down, so I have to get in and remove the software vis safe mode!
>
> Has anybody had similar problems.
>
> Thanks in advance.
>