help please to a novice

[louise]

it seems i may have the welchia virus.downloaded tool to
get rid of it but it stops half way noting a problem
(doesn't say what).suggests running tool in safe mode,
how do i do that?

[null]

louise wrote:

> it seems i may have the welchia virus.downloaded tool to
> get rid of it but it stops half way noting a problem
> (doesn't say what).suggests running tool in safe mode,
> how do i do that?

Reboot the PC and press the CTRL key every few seconds during the POST
process, select Safe Mode.

--
-the small one

All postings carry no guarantee or warranty, expressed or implied.
Proceed at your own risk, and perform system and data backups prior to
making changes to your system, and on a regular basis, to protect your
system.

[Sir_George]

louise,

While in Windows do the following;

Start>Run>MSconfig (typed in the caption box)>Boot Ini (tab at top)>Safe
Mode (put a check mark in it) and OK your way out then reboot. Reverse the
process after correcting the problem you are experiencing.

--
Sir_George
For better access to newsgroups;
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp


"louise" > wrote in message
...
> it seems i may have the welchia virus.downloaded tool to
> get rid of it but it stops half way noting a problem
> (doesn't say what).suggests running tool in safe mode,
> how do i do that?

[Steve C. Ray]

Louise, to enter Safe Mode, restart your computer. When the BIOS screen goes
off (The screen that lists your drives, etc) and before the XP screen comes
on, press the F8 key repeatedly. You will get a menu where you can select
Safe Mode.

--
Steve C. Ray
Replace "mail" with "36db"
"louise" > wrote in message
...
> it seems i may have the welchia virus.downloaded tool to
> get rid of it but it stops half way noting a problem
> (doesn't say what).suggests running tool in safe mode,
> how do i do that?