Windows Update problem

[Dean]

New Notebook Pentium 4 3.06 GHz Windows XP. I have used
Windows UPDATE to install all critical updates plus a
number of recommended ones. All OK until I got to
KB828026 ("Critical update for Windows Media Player
Script Commands"). This downloads OK but at the
installation proceeds only 3 bars and then a message
comes up that Installation was successful. Each time I
have accessed Windows Updates since, it lists the same
critical update requiring installation. In "Installation
History" it is now listed as being "Successful" 4 times.
1. How do I stop it being displayed as Critical update
needing installation?
2. Or is W Update really telling me it is not
successfully installed! If the latter what do I do now
please?

I don't know whether it is relevant but just before
KB828026, I installed "Security Update for Windows XP"
KB828038. Installation failed twice but was successful
at the third attempt.

Dean Harvey

[Rick \Nutcase\ Rogers]

Hi Dean,

Control Panel/Add & Remove, if it is listed uninstall 828026. Then download
the stand alone version from this link:

http://www.microsoft.com/downloads/details.aspx?familyid=AF9CF65E-0C55-452E-A0FA-3AA165E667C1&displaylang=en

Do not run it from the download site, just download the file. Once the
download is complete, double-click it to install the update. This should
prevent the prompts from reoccuring.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Dean" > wrote in message
...
> New Notebook Pentium 4 3.06 GHz Windows XP. I have used
> Windows UPDATE to install all critical updates plus a
> number of recommended ones. All OK until I got to
> KB828026 ("Critical update for Windows Media Player
> Script Commands"). This downloads OK but at the
> installation proceeds only 3 bars and then a message
> comes up that Installation was successful. Each time I
> have accessed Windows Updates since, it lists the same
> critical update requiring installation. In "Installation
> History" it is now listed as being "Successful" 4 times.
> 1. How do I stop it being displayed as Critical update
> needing installation?
> 2. Or is W Update really telling me it is not
> successfully installed! If the latter what do I do now
> please?
>
> I don't know whether it is relevant but just before
> KB828026, I installed "Security Update for Windows XP"
> KB828038. Installation failed twice but was successful
> at the third attempt.
>
> Dean Harvey
>

[Dean]

Thanks Rick it worked OK. A bit hairy in the Uninstall
phase when a message came up stating that a long list of
Applications may not work properly if I proceeded. Took
the plunge and I hope none are affected.

[Rick \Nutcase\ Rogers]

Hi,

No, they shouldn't be. That cryptic warning is a bit of overkill.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Dean" > wrote in message
...
> Thanks Rick it worked OK. A bit hairy in the Uninstall
> phase when a message came up stating that a long list of
> Applications may not work properly if I proceeded. Took
> the plunge and I hope none are affected.
>
>