color printing

[birdfass@cs.net]

Do you have any suggestions on fixing the color printer
to print in color? It will print in black ink but not
color (There are two seperate cartridges). This has been
a problem for a few months but was not a problem before
we installed a new color cartridge.
If you have any suggestions I would appreciate your help.
Thanks & Have a great day!

[Cari \(MS-MVP\)]

Providing it's not a user error and you've set the printer to print in
grayscale......

If it's a Canon printer, change the print head....

If it's another make and model of printer, post back with your make and
model.

Cari
www.coribright.com

" > wrote in message
...
> Do you have any suggestions on fixing the color printer
> to print in color? It will print in black ink but not
> color (There are two seperate cartridges). This has been
> a problem for a few months but was not a problem before
> we installed a new color cartridge.
> If you have any suggestions I would appreciate your help.
> Thanks & Have a great day!