Roger Neilson
February 14th 04, 09:21 PM
My son has just rung me, he lives in another part of the country so I
can't just pop round and have a look. He has yesterday upgraded from
Windows ME to XP Home.
He has a two problems which he has described to me over the phone.
1. As windows is loading up, just as it shuts the splash screen with
the loading dots on a login box comes up, very fast - he says it looks
like an old ME login - its only on briefly so he can't give a full and
accurate rendition of it, but it looks like an administrator login and
a user name, but no password space. There is an 'OK' button. If he
does not rapidly click this then windows goes back into loading up
again. If he clicks 'OK' it loads fine - but he has to be very fast to
catch it.
2. His adsl modem is windows XP compatible, but in the install of XP
it checked his hardware and said it wasn't. When he had finished the
install it wouldn't work. He then uninstalled the modem and has
reinstalled it - now it hangs the computer whenever he tries to use
it.
Any thoughts welcomed, its tricky being 300 miles away form the
problem and he can't access the internet to find out things for
himself until the modem is working!
Cheers
Roger
can't just pop round and have a look. He has yesterday upgraded from
Windows ME to XP Home.
He has a two problems which he has described to me over the phone.
1. As windows is loading up, just as it shuts the splash screen with
the loading dots on a login box comes up, very fast - he says it looks
like an old ME login - its only on briefly so he can't give a full and
accurate rendition of it, but it looks like an administrator login and
a user name, but no password space. There is an 'OK' button. If he
does not rapidly click this then windows goes back into loading up
again. If he clicks 'OK' it loads fine - but he has to be very fast to
catch it.
2. His adsl modem is windows XP compatible, but in the install of XP
it checked his hardware and said it wasn't. When he had finished the
install it wouldn't work. He then uninstalled the modem and has
reinstalled it - now it hangs the computer whenever he tries to use
it.
Any thoughts welcomed, its tricky being 300 miles away form the
problem and he can't access the internet to find out things for
himself until the modem is working!
Cheers
Roger