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Kevin
February 14th 04, 10:42 PM
Mary ... thanks for helping out ...

I hadn't found the MS KB article link you have provided,
however, it had a more relevant KB link imbedded in it:
WD2000: Envelope Address Positions Not Retained Between
Word Documents
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;212130
However, after studying this latter KB article, I can see
that I would have to try to enter negative values in the
Format > Style > Modify Style > Frame fields to
permanently adjust my Envelope Address and Envelope
Return print positions 3 1/4 inches to the left. I did
not want to permanently alter my WD2000 templates just
yet as this approach seems off point to me. I doubt if
WD2000 would accept negative values in these fields
anyways.

I had seen the HP article you provided and there is
nothing new there that would be relevant to my issue.

If this is a (Win XP provided) driver issue, as I suspect
it must be, I would think that it would have been noted
by WD2000 users and MS by now. Very odd.

>-----Original Message-----
>WD2000: Envelope Feed Method Displayed Incorrectly
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;212283&Product=ofw2k
>
>This from HP:
>
>There are two ways to print envelopes on the HP Deskjet
800 series printers. Both
>ways are described in the printers' User's Guides.
>Printing envelopes from the single-sheet feeder
>Slide the single-sheet feeder to the right to
accommodate the width of the envelope.
>Insert the envelope into the slot with the flap facing
up and to the right.
>Push the envelope forward until it stops.
>Adjust the single-sheet feeder to make sure the right
edge of the envelope is aligned
>with the right side of the IN tray.
>In the application's Page Setup screen, select No. 10
Envelope under Media Size.
>In the application's Page Setup screen, select the
Portrait icon under Orientation.
>Select the OK button after making the above selections.
>Print.
>Printing envelopes from the IN tray
>Slide the paper width and length adjusters to their
outermost positions.
>Insert up to 15 envelopes along the right side of the IN
tray.
>Push the envelopes forward until they stop.
>Adjust the paper width adjuster and the length adjusters
to fit snugly against the
>edges of the envelope stack.
>In the application's Page Setup screen, select No. 10
Envelope under Media Size.
>In the application's Page Setup screen, select the
Portrait icon under Orientation.
>NOTE: The Orientation setting varies from application to
application, so Landscape
>may need to be selected instead of Portrait.
>Select the OK button after making the above selections.
>Print.
>
>--
>Mary Sauer MS MVP
>http://office.microsoft.com/clipart/
>http://www.mvps.org/msauer/getting_started.htm
>news://msnews.microsoft.com
>"Kevin" > wrote in
message
...
>> I have an HP DeskJet 870Cxi printer, and, aside from
the
>> odd blank envelope (typically the initial print
attempt)
>> when printing from Word 97/Windows 98, I have always
been
>> able to eventually get a #10 envelope printed with the
>> return and delivery addresses printed in the correct
>> locations on the envelope.
>> Now, with the printer attached to a Win XP machine's
>> LPT1, using the print driver supplied with XP for my
>> specific printer and Word 2000, I consistently get the
>> return and delivery addresses printed offset to the
right
>> by 3 1/4 inches.
>> I have checked and double-checked the envelope print
>> options in Word 2000 - they are identical to those I
use
>> in Word 97 on a Win 98 machine which uses the XP
>> machine's shared printer as a network printer. The
Word
>> 97/Win 98 machine prints the envelopes correctly - the
>> Word 2000/Win XP machine simply will not.
>> I have searched this issue at HP and MS and can only
>> conclude that the Win XP supplied driver has a glitch
of
>> some sort.
>> Anyone seen this problem before?

Mary Sauer
February 15th 04, 01:04 PM
Have you read this article? It is for Publisher but it could help you.
PUB2000: Incorrect Envelope Orientation or Feed with HP DeskJet
http://support.microsoft.com/default.aspx?scid=kb;en-us;212546&Product=ofw2k
WD2000: Envelope Feed Method Displayed Incorrectly
http://support.microsoft.com/default.aspx?scid=kb;en-us;212283&Product=ofw2k

--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com
"Kevin" > wrote in message
...
> Mary ... thanks for helping out ...
>
> I hadn't found the MS KB article link you have provided,
> however, it had a more relevant KB link imbedded in it:
> WD2000: Envelope Address Positions Not Retained Between
> Word Documents
> http://support.microsoft.com/default.aspx?scid=kb;EN-
> US;212130
> However, after studying this latter KB article, I can see
> that I would have to try to enter negative values in the
> Format > Style > Modify Style > Frame fields to
> permanently adjust my Envelope Address and Envelope
> Return print positions 3 1/4 inches to the left. I did
> not want to permanently alter my WD2000 templates just
> yet as this approach seems off point to me. I doubt if
> WD2000 would accept negative values in these fields
> anyways.
>
> I had seen the HP article you provided and there is
> nothing new there that would be relevant to my issue.
>
> If this is a (Win XP provided) driver issue, as I suspect
> it must be, I would think that it would have been noted
> by WD2000 users and MS by now. Very odd.
>
> >-----Original Message-----
> >WD2000: Envelope Feed Method Displayed Incorrectly
> >http://support.microsoft.com/default.aspx?scid=kb;en-
> us;212283&Product=ofw2k
> >
> >This from HP:
> >
> >There are two ways to print envelopes on the HP Deskjet
> 800 series printers. Both
> >ways are described in the printers' User's Guides.
> >Printing envelopes from the single-sheet feeder
> >Slide the single-sheet feeder to the right to
> accommodate the width of the envelope.
> >Insert the envelope into the slot with the flap facing
> up and to the right.
> >Push the envelope forward until it stops.
> >Adjust the single-sheet feeder to make sure the right
> edge of the envelope is aligned
> >with the right side of the IN tray.
> >In the application's Page Setup screen, select No. 10
> Envelope under Media Size.
> >In the application's Page Setup screen, select the
> Portrait icon under Orientation.
> >Select the OK button after making the above selections.
> >Print.
> >Printing envelopes from the IN tray
> >Slide the paper width and length adjusters to their
> outermost positions.
> >Insert up to 15 envelopes along the right side of the IN
> tray.
> >Push the envelopes forward until they stop.
> >Adjust the paper width adjuster and the length adjusters
> to fit snugly against the
> >edges of the envelope stack.
> >In the application's Page Setup screen, select No. 10
> Envelope under Media Size.
> >In the application's Page Setup screen, select the
> Portrait icon under Orientation.
> >NOTE: The Orientation setting varies from application to
> application, so Landscape
> >may need to be selected instead of Portrait.
> >Select the OK button after making the above selections.
> >Print.
> >
> >--
> >Mary Sauer MS MVP
> >http://office.microsoft.com/clipart/
> >http://www.mvps.org/msauer/getting_started.htm
> >news://msnews.microsoft.com
> >"Kevin" > wrote in
> message
> ...
> >> I have an HP DeskJet 870Cxi printer, and, aside from
> the
> >> odd blank envelope (typically the initial print
> attempt)
> >> when printing from Word 97/Windows 98, I have always
> been
> >> able to eventually get a #10 envelope printed with the
> >> return and delivery addresses printed in the correct
> >> locations on the envelope.
> >> Now, with the printer attached to a Win XP machine's
> >> LPT1, using the print driver supplied with XP for my
> >> specific printer and Word 2000, I consistently get the
> >> return and delivery addresses printed offset to the
> right
> >> by 3 1/4 inches.
> >> I have checked and double-checked the envelope print
> >> options in Word 2000 - they are identical to those I
> use
> >> in Word 97 on a Win 98 machine which uses the XP
> >> machine's shared printer as a network printer. The
> Word
> >> 97/Win 98 machine prints the envelopes correctly - the
> >> Word 2000/Win XP machine simply will not.
> >> I have searched this issue at HP and MS and can only
> >> conclude that the Win XP supplied driver has a glitch
> of
> >> some sort.
> >> Anyone seen this problem before?
>

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