XP Pro Activation?????????

[Stuart Tilney]

Frustration Frustration Frustration!!!!!!!!!!!

I have a legal new Windows pacage XP Pro.

Loaded it fine , no problem. Purchesde Norton INS 2003,
and loaded that from their site. DID NOT WORK!!

Norton adised to Reinstall XP. NO GOOD.

Formatted Drive, relaoded XP.......Refused!!! Windows
would not allow me to configure it because I had "Used"
the product TOO MUCH......what in 6 weeks???

I need to get my product Re Activated.........HOW??????

I Cannot EVERr get an answer from Microsoft UK. After 10
minutes holding I am automatically disconnected (great
Idea I do not Think) On line help asks me for my Product
ID (NOT Key), but I need to have XP loaded to find
this????. I have had to reload Windows 98 to use my
system, I cannot contact Microsoft by e mail as I do not
have the ID, it all seems designed to frustrate simple
people. ANYONE out there who has a simple E mail
address for Microsoft UK, or a way to get my product
activated......I will be for ever indebted to you.
Oh PS. I cancelled my Norton order as it was cheaper and
easier to purchase the product direct from a
store.....Thier help was quite limited and also they have
so many barriers to just ask for help or complain. What a
joke that the only contact for my problems was
the "Refund" department. I was a happy Windows user for
years untill last week!!!
Thanks
Stuart

[doctor]

id key number should be on box or cd case.
>-----Original Message-----
>Frustration Frustration Frustration!!!!!!!!!!!
>
>I have a legal new Windows pacage XP Pro.
>
>Loaded it fine , no problem. Purchesde Norton INS 2003,
>and loaded that from their site. DID NOT WORK!!
>
>Norton adised to Reinstall XP. NO GOOD.
>
>Formatted Drive, relaoded XP.......Refused!!! Windows
>would not allow me to configure it because I had "Used"
>the product TOO MUCH......what in 6 weeks???
>
> I need to get my product Re Activated.........HOW??????
>
>I Cannot EVERr get an answer from Microsoft UK. After 10
>minutes holding I am automatically disconnected (great
>Idea I do not Think) On line help asks me for my Product
>ID (NOT Key), but I need to have XP loaded to find
>this????. I have had to reload Windows 98 to use my
>system, I cannot contact Microsoft by e mail as I do not
>have the ID, it all seems designed to frustrate simple
>people. ANYONE out there who has a simple E mail
>address for Microsoft UK, or a way to get my product
>activated......I will be for ever indebted to you.
>Oh PS. I cancelled my Norton order as it was cheaper and
>easier to purchase the product direct from a
>store.....Thier help was quite limited and also they
have
>so many barriers to just ask for help or complain. What
a
>joke that the only contact for my problems was
>the "Refund" department. I was a happy Windows user for
>years untill last week!!!
>Thanks
>Stuart
>.
>

[Michael]

The Product ID Key is totally different from the License
Key on the side of your case.

>-----Original Message-----
>id key number should be on box or cd case.
>>-----Original Message-----
>>Frustration Frustration Frustration!!!!!!!!!!!
>>
>>I have a legal new Windows pacage XP Pro.
>>
>>Loaded it fine , no problem. Purchesde Norton INS 2003,
>>and loaded that from their site. DID NOT WORK!!
>>
>>Norton adised to Reinstall XP. NO GOOD.
>>
>>Formatted Drive, relaoded XP.......Refused!!! Windows
>>would not allow me to configure it because I had "Used"
>>the product TOO MUCH......what in 6 weeks???
>>
>> I need to get my product Re Activated.........HOW??????
>>
>>I Cannot EVERr get an answer from Microsoft UK. After 10
>>minutes holding I am automatically disconnected (great
>>Idea I do not Think) On line help asks me for my Product
>>ID (NOT Key), but I need to have XP loaded to find
>>this????. I have had to reload Windows 98 to use my
>>system, I cannot contact Microsoft by e mail as I do not
>>have the ID, it all seems designed to frustrate simple
>>people. ANYONE out there who has a simple E mail
>>address for Microsoft UK, or a way to get my product
>>activated......I will be for ever indebted to you.
>>Oh PS. I cancelled my Norton order as it was cheaper and
>>easier to purchase the product direct from a
>>store.....Thier help was quite limited and also they
>have
>>so many barriers to just ask for help or complain. What
>a
>>joke that the only contact for my problems was
>>the "Refund" department. I was a happy Windows user for
>>years untill last week!!!
>>Thanks
>>Stuart
>>.
>>
>.
>

[Mike Brannigan [MSFT]]

Select to activate by telephone.

It is a freephone number 0800 and take less then 5 minutes

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups

"Stuart Tilney" > wrote in message
...
> Frustration Frustration Frustration!!!!!!!!!!!
>
> I have a legal new Windows pacage XP Pro.
>
> Loaded it fine , no problem. Purchesde Norton INS 2003,
> and loaded that from their site. DID NOT WORK!!
>
> Norton adised to Reinstall XP. NO GOOD.
>
> Formatted Drive, relaoded XP.......Refused!!! Windows
> would not allow me to configure it because I had "Used"
> the product TOO MUCH......what in 6 weeks???
>
> I need to get my product Re Activated.........HOW??????
>
> I Cannot EVERr get an answer from Microsoft UK. After 10
> minutes holding I am automatically disconnected (great
> Idea I do not Think) On line help asks me for my Product
> ID (NOT Key), but I need to have XP loaded to find
> this????. I have had to reload Windows 98 to use my
> system, I cannot contact Microsoft by e mail as I do not
> have the ID, it all seems designed to frustrate simple
> people. ANYONE out there who has a simple E mail
> address for Microsoft UK, or a way to get my product
> activated......I will be for ever indebted to you.
> Oh PS. I cancelled my Norton order as it was cheaper and
> easier to purchase the product direct from a
> store.....Thier help was quite limited and also they have
> so many barriers to just ask for help or complain. What a
> joke that the only contact for my problems was
> the "Refund" department. I was a happy Windows user for
> years untill last week!!!
> Thanks
> Stuart