Re: computer not recognizing CD/DVD-ROM drive

[Ramesh [MVP]]

Nisha,

Try this fix: [especially if the error is caused by earlier versions of =
Roxio]
www.aumha.org/downloads/cdgone.zip

If not, rollback the system configuration using System Restore.

--=20
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-----------------------------------------


"nisha" > wrote in message =
...
The CD/DVD-ROM drive has completely disappeared from my computer. Its =
not even visible in my computer page or anywhere else except in system =
properties where it is visible under hardware. Looks like this happened =
when I was trying to uninstall and reinstall Power DVD software. Device =
Manager shows huge yellow dots with exclamation mark (!) inside the dot =
over the DVD-ROM drive and CD-ROM drive listed. When I double-click on =
the listing and the General Tab, Device Status reads impossible to load =
device driver for this hardware cannot find the hardware device. =
(error/code 41)

Please help urgently.

nisha

[Rick \Nutcase\ Rogers]

Hi,

See if this helps:
http://aumha.org/win5/a/xpcd.htm

Under section 8 - Problems - there is a link to a patch that often resolves
this problem

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"nisha" > wrote in message
...
> The CD/DVD-ROM drive has completely disappeared from my computer. Its not
even visible in my computer page or anywhere else except in system
properties where it is visible under hardware. Looks like this happened when
I was trying to uninstall and reinstall Power DVD software. Device Manager
shows huge yellow dots with exclamation mark (!) inside the dot over the
DVD-ROM drive and CD-ROM drive listed. When I double-click on the listing
and the General Tab, Device Status reads impossible to load device driver
for this hardware cannot find the hardware device. (error/code 41)
>
> Please help urgently.
>
> nisha
>