Dial Up Connection

[Don Hill]

I posted yesterday about problems connecting via IE - 'you are working
offline' popup - which prevented me connecting. I was still able to connect
via OE. Malke kindly gave me a solution, which I ran. Cleaned the system
with Norton Anti Virus, Spybotand Ad-aware. (could only use spybot in safe
mode) Got rid of a few bits of rubbish which seemed innocous, did a restore,
everything worked - I posted a message saying everything was ok - then I
switched off the computer.
Came back to it a few hours later and when I switched on the problem was
back.

Malke, you asked what ISP I was using - it is BTinternet.

If you have any solution I'd appreciate it if you'd e-mail me personally as
the messages on this group move so fast I cant keep track of them and I'm
afraid I'll lose the answer !

thanks in advance

[Byte]

Contact BTinternet for tech support.

[Malke]

Don Hill wrote:

> I posted yesterday about problems connecting via IE - 'you are working
> offline' popup - which prevented me connecting. I was still able to
> connect via OE. Malke kindly gave me a solution, which I ran. Cleaned
> the system
> with Norton Anti Virus, Spybotand Ad-aware. (could only use spybot in
> safe mode) Got rid of a few bits of rubbish which seemed innocous, did
> a restore, everything worked - I posted a message saying everything
> was ok - then I switched off the computer.
> Came back to it a few hours later and when I switched on the problem
> was back.
>
> Malke, you asked what ISP I was using - it is BTinternet.
>
> If you have any solution I'd appreciate it if you'd e-mail me
> personally as the messages on this group move so fast I cant keep
> track of them and I'm afraid I'll lose the answer !
>
> thanks in advance

Hi, Don. No, I don't provide free email support - sorry. This way
answers benefit everyone who uses this newsgroup. Unfortunately, there
seems to be a rash of problems with IE connecting over the last few
days. Someone suggested it might be related to a recent Windows Update
security update, but I don't have firm knowledge of that. You might
want to post in one of the MS newsgroups dedicated to IE. Here's a link
with all the MS newsgroups: http://aumha.org/nntp.htm

As another topic, you can set OE to download more messages and you can
also flag the ones you're interested in. That way, you won't lose
track. Sorry I don't have an answer for you.

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

[Malke]

Malke wrote:

> Don Hill wrote:
>
>> I posted yesterday about problems connecting via IE - 'you are
>> working offline' popup - which prevented me connecting. I was still
>> able to connect via OE. Malke kindly gave me a solution, which I ran.
>> Cleaned the system
>> with Norton Anti Virus, Spybotand Ad-aware. (could only use spybot
>> in safe mode) Got rid of a few bits of rubbish which seemed innocous,
>> did a restore, everything worked - I posted a message saying
>> everything was ok - then I switched off the computer.
>> Came back to it a few hours later and when I switched on the problem
>> was back.
>>
>> Malke, you asked what ISP I was using - it is BTinternet.

New information to try - I asked the other MVP's this question, and they
suggested running LSP-Fix, which repairs the Winsock 2 settings. This
is a free program, so give it a try. Get it here:

http://cexx.org/lspfix.htm

I've actually used this to good effect; just forgot about it! Also, be
sure your Ad-aware and Spybot S&D are 1) the most recent versions; 2)
updated before you run them; 3) and since both programs are free, run
both - I find that each one complements the other.

Let me know if this works.

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

[Trent©]

On Sun, 15 Feb 2004 20:32:38 -0000, "Don Hill"
> wrote:

>I posted yesterday about problems connecting via IE - 'you are working
>offline' popup - which prevented me connecting.

How did that PREVENT you from connecting. It simply sounds like yer
just not connected at that point.

> I was still able to connect
>via OE.

More than likely, because you have OE set up do dial if yer not
connected. You can set up IE that way also if you so desire.

I'm assuming you DO have a dial-up connection...and not broadband.


Have a nice week...

Trent

What do you call a smart blonde?
A golden retriever.

[Rifleman]

"Malke" > wrote in message
...
> Don Hill wrote:
>
>> Hi, Don. No, I don't provide free email support - sorry. This way
> answers benefit everyone who uses this newsgroup. Unfortunately, there
> seems to be a rash of problems with IE connecting over the last few
> days. Someone suggested it might be related to a recent Windows Update
> security update,

I installed the latest update and found that internet connectivity was
markedly reduced. Un-installed it, and all was back to normal.
This is the ONLY patch I have ever had trouble with!

[Don Hill]

Thanks a million everyone, I'll be working on it over the next couple of
days. Sorry about the 'personal reply' thing, I realise now that I can track
the message with the spectacles thing.

"Don Hill" > wrote in message
...
> I posted yesterday about problems connecting via IE - 'you are working
> offline' popup - which prevented me connecting. I was still able to
connect
> via OE. Malke kindly gave me a solution, which I ran. Cleaned the system
> with Norton Anti Virus, Spybotand Ad-aware. (could only use spybot in
safe
> mode) Got rid of a few bits of rubbish which seemed innocous, did a
restore,
> everything worked - I posted a message saying everything was ok - then I
> switched off the computer.
> Came back to it a few hours later and when I switched on the problem was
> back.
>
> Malke, you asked what ISP I was using - it is BTinternet.
>
> If you have any solution I'd appreciate it if you'd e-mail me personally
as
> the messages on this group move so fast I cant keep track of them and I'm
> afraid I'll lose the answer !
>
> thanks in advance
>
>