Norton major problems

[Travis King]

I installed Norton Systemworks 2002 on my Grandma's new computer. After
doing a live update, Norton no longer shows up in the taskbar and when I
open it, Norton will open for maybe two seconds and then it will close
itself. I open it again and it will stay open for maybe 10 seconds. (This
won't give me time to scan for viruses) What should I do?

[Squire]

You need to upgrade NS to 2003-2004, to work with XP.

"Travis King" > wrote in message
news:DJTXb.328010$na.481463@attbi_s04...
> I installed Norton Systemworks 2002 on my Grandma's new computer. After
> doing a live update, Norton no longer shows up in the taskbar and when I
> open it, Norton will open for maybe two seconds and then it will close
> itself. I open it again and it will stay open for maybe 10 seconds.
(This
> won't give me time to scan for viruses) What should I do?
>
>

[PA Bear]

Symantec Support
http://www.symantec.com/techsupp/index.html

Did LiveUpdate tell you to reboot? Did you?
--
Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH VSOP

What You Should Know About the Mydoom Worm Variants:
Mydoom.A, Mydoom.B, and Mydoom.C (a.k.a. Doomjuice)
http://www.microsoft.com/security/antivirus/mydoom.asp

Before You Connect a New Computer to the Internet
http://www.cert.org/tech_tips/before_you_plug_in.html

Travis King wrote:
> I installed Norton Systemworks 2002 on my Grandma's new computer. After
> doing a live update, Norton no longer shows up in the taskbar and when I
> open it, Norton will open for maybe two seconds and then it will close
> itself. I open it again and it will stay open for maybe 10 seconds.
> (This won't give me time to scan for viruses) What should I do?

[Travis King]

No. It came on automatically when I was on the Internet. The computer quit
responding so I shut it down and turned it back on. P.S. I have Norton
Systemworks 2002 on other computers with XP and it works just fine.
"PA Bear" > wrote in message
...
> Symantec Support
> http://www.symantec.com/techsupp/index.html
>
> Did LiveUpdate tell you to reboot? Did you?
> --
> Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE), AH VSOP
>
> What You Should Know About the Mydoom Worm Variants:
> Mydoom.A, Mydoom.B, and Mydoom.C (a.k.a. Doomjuice)
> http://www.microsoft.com/security/antivirus/mydoom.asp
>
> Before You Connect a New Computer to the Internet
> http://www.cert.org/tech_tips/before_you_plug_in.html
>
> Travis King wrote:
> > I installed Norton Systemworks 2002 on my Grandma's new computer. After
> > doing a live update, Norton no longer shows up in the taskbar and when I
> > open it, Norton will open for maybe two seconds and then it will close
> > itself. I open it again and it will stay open for maybe 10 seconds.
> > (This won't give me time to scan for viruses) What should I do?

[MAP]

Norton 2002 works just fine on XP I've been using it for
two years.
>-----Original Message-----
>You need to upgrade NS to 2003-2004, to work with XP.
>
>"Travis King" > wrote in message
>news:DJTXb.328010$na.481463@attbi_s04...
>> I installed Norton Systemworks 2002 on my Grandma's
new computer. After
>> doing a live update, Norton no longer shows up in the
taskbar and when I
>> open it, Norton will open for maybe two seconds and
then it will close
>> itself. I open it again and it will stay open for
maybe 10 seconds.
>(This
>> won't give me time to scan for viruses) What should I
do?
>>
>>
>
>
>.
>

[MAP]

>-----Original Message-----
>You need to upgrade NS to 2003-2004, to work with XP.
>
>"Travis King" > wrote in message
>news:DJTXb.328010$na.481463@attbi_s04...
>> I installed Norton Systemworks 2002 on my Grandma's
new computer. After
>> doing a live update, Norton no longer shows up in the
taskbar and when I
>> open it, Norton will open for maybe two seconds and
then it will close
>> itself. I open it again and it will stay open for
maybe 10 seconds.
>(This
>> won't give me time to scan for viruses) What should I
do?
>>
>>
>This may help or may not.Try uninstalling it and then
reinstall it.
>
>.
>

[Ken Blake, MVP]

In ,
Squire > typed:

> You need to upgrade NS to 2003-2004, to work with XP.


Sorry, this is *not* correct.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup


> "Travis King" > wrote in message
> news:DJTXb.328010$na.481463@attbi_s04...
>> I installed Norton Systemworks 2002 on my Grandma's new
computer.
>> After doing a live update, Norton no longer shows up in the
taskbar
>> and when I open it, Norton will open for maybe two seconds and
then
>> it will close itself. I open it again and it will stay open
for
>> maybe 10 seconds. (This won't give me time to scan for
viruses)
>> What should I do?

[Ant]

On 2/15/2004 3:59 PM PT, Travis King wrote:

> I installed Norton Systemworks 2002 on my Grandma's new computer. After
> doing a live update, Norton no longer shows up in the taskbar and when I
> open it, Norton will open for maybe two seconds and then it will close
> itself. I open it again and it will stay open for maybe 10 seconds. (This
> won't give me time to scan for viruses) What should I do?

No problems with my NSW 2002 in Windows XP Professional SP1 (all
updates) system either.
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