Runner Error

[Gene Clements]

When my personal configuration (displayed icons) comes
up, I get the following in a small window:

Runner Error
Invalid Back Web Application ID 1940576

When I click "OK" it goes away.

I need to know what to do to correct the problem that
creates this Runner Error message. Something's gotta
be "wrong" to cause this.

I'm pretty much a computer dummy.

Thanks.

[Malke]

Gene Clements wrote:

> When my personal configuration (displayed icons) comes
> up, I get the following in a small window:
>
> Runner Error
> Invalid Back Web Application ID 1940576
>
> When I click "OK" it goes away.
>
> I need to know what to do to correct the problem that
> creates this Runner Error message. Something's gotta
> be "wrong" to cause this.
>
> I'm pretty much a computer dummy.
>
> Thanks.

I've seen this error in a few posts lately. You've got something
starting with Windows that is crashing. It could be legitimate but
invasive, or it could be spyware. BackWeb is one of those older "push
technologies" that is usually considered spyware but may come as part
of OEM pre-installed software. Start your troubleshooting by going to
Start>Run and typing "msconfig" without the quotes. Look on the Startup
tab and uncheck unnecessary items. To look up what the items you see
are, go here: http://www.pacs-portal.co.uk/startup_index.htm

Then, do a scan for spyware with Spybot Search & Destroy from
www.security.kolla.de and Ad-aware from www.lavasoftusa.com. Be sure to
update these programs before running them. It is best to run antivirus
and spyware removal tools in Safe Mode. Both these programs are free,
so run both as they tend to complement each other. I assume you have a
current (post-2002 version with updated definitions) antivirus program
installed. If not, you most certainly should get one asap.

Hope this helps,

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

[The LoNeLyGirL]

Byte wrote:

> You may have picked up a spy while on the Net.
> Ad-aware - Download.com - shareware
> http://download.com.com/3000-2094-10045910.html?legacy=cnet

I get it too (only on start up) after using Spybot S&D to remove
BackWeb Lite. I figure there is still something left in the registry that
S&D couldn't remove or recognize that's calling for the program to run and
then not finding the program so it's giving the error. Getting rid of it
would probably require a little registry editing but I am not up to that
task. Plus, it's not hurting anything.

LG

[The LoNeLyGirL]

Byte wrote:

> You may have picked up a spy while on the Net.
> Ad-aware - Download.com - shareware
> http://download.com.com/3000-2094-10045910.html?legacy=cnet

I get it too (only on start up) after using Spybot S&D to remove
BackWeb Lite. I figure there is still something left in the registry that
S&D couldn't remove or recognize that's calling for the program to run and
then not finding the program so it's giving the error. Getting rid of it
would probably require a little registry editing but I am not up to that
task. Plus, it's not hurting anything.

LG

[The LoNeLyGirL]

Byte wrote:

> You may have picked up a spy while on the Net.
> Ad-aware - Download.com - shareware
> http://download.com.com/3000-2094-10045910.html?legacy=cnet

I get it too (only on start up) after using Spybot S&D to remove
BackWeb Lite. I figure there is still something left in the registry that
S&D couldn't remove or recognize that's calling for the program to run and
then not finding the program so it's giving the error. Getting rid of it
would probably require a little registry editing but I am not up to that
task. Plus, it's not hurting anything.

LG

[Malke]

The LoNeLyGirL wrote:

> Byte wrote:
>
>> You may have picked up a spy while on the Net.
>> Ad-aware - Download.com - shareware
>> http://download.com.com/3000-2094-10045910.html?legacy=cnet
>
> I get it too (only on start up) after using Spybot S&D to remove
> BackWeb Lite. I figure there is still something left in the registry
> that S&D couldn't remove or recognize that's calling for the program
> to run and then not finding the program so it's giving the error.
> Getting rid of it would probably require a little registry editing but
> I am not up to that task. Plus, it's not hurting anything.
>
> LG

You don't have to edit the registry to stop things from starting with
Windows (and hence getting the error message about the missing item).
Go to Start>Run and type "msconfig" without the quotes. Look on the
Startup tab and uncheck the box next to the culprit's name. Click Apply
and OK out. When you restart Windows, you'll get a message saying
you've used the System Configuration Tool - just mark the box to say
"don't bother me with this any more". It is a good idea to minimize the
amount of programs that start with Windows. Here are links to sites
with useful information about Windows startup:

http://www.pacs-portal.co.uk/startup_index.htm
http://www.blackviper.com/ (for information about processes)

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

[Malke]

The LoNeLyGirL wrote:

> Byte wrote:
>
>> You may have picked up a spy while on the Net.
>> Ad-aware - Download.com - shareware
>> http://download.com.com/3000-2094-10045910.html?legacy=cnet
>
> I get it too (only on start up) after using Spybot S&D to remove
> BackWeb Lite. I figure there is still something left in the registry
> that S&D couldn't remove or recognize that's calling for the program
> to run and then not finding the program so it's giving the error.
> Getting rid of it would probably require a little registry editing but
> I am not up to that task. Plus, it's not hurting anything.
>
> LG

You don't have to edit the registry to stop things from starting with
Windows (and hence getting the error message about the missing item).
Go to Start>Run and type "msconfig" without the quotes. Look on the
Startup tab and uncheck the box next to the culprit's name. Click Apply
and OK out. When you restart Windows, you'll get a message saying
you've used the System Configuration Tool - just mark the box to say
"don't bother me with this any more". It is a good idea to minimize the
amount of programs that start with Windows. Here are links to sites
with useful information about Windows startup:

http://www.pacs-portal.co.uk/startup_index.htm
http://www.blackviper.com/ (for information about processes)

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

[Malke]

The LoNeLyGirL wrote:

> Byte wrote:
>
>> You may have picked up a spy while on the Net.
>> Ad-aware - Download.com - shareware
>> http://download.com.com/3000-2094-10045910.html?legacy=cnet
>
> I get it too (only on start up) after using Spybot S&D to remove
> BackWeb Lite. I figure there is still something left in the registry
> that S&D couldn't remove or recognize that's calling for the program
> to run and then not finding the program so it's giving the error.
> Getting rid of it would probably require a little registry editing but
> I am not up to that task. Plus, it's not hurting anything.
>
> LG

You don't have to edit the registry to stop things from starting with
Windows (and hence getting the error message about the missing item).
Go to Start>Run and type "msconfig" without the quotes. Look on the
Startup tab and uncheck the box next to the culprit's name. Click Apply
and OK out. When you restart Windows, you'll get a message saying
you've used the System Configuration Tool - just mark the box to say
"don't bother me with this any more". It is a good idea to minimize the
amount of programs that start with Windows. Here are links to sites
with useful information about Windows startup:

http://www.pacs-portal.co.uk/startup_index.htm
http://www.blackviper.com/ (for information about processes)

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

[Malke]

The LoNeLyGirL wrote:

> Byte wrote:
>
>> You may have picked up a spy while on the Net.
>> Ad-aware - Download.com - shareware
>> http://download.com.com/3000-2094-10045910.html?legacy=cnet
>
> I get it too (only on start up) after using Spybot S&D to remove
> BackWeb Lite. I figure there is still something left in the registry
> that S&D couldn't remove or recognize that's calling for the program
> to run and then not finding the program so it's giving the error.
> Getting rid of it would probably require a little registry editing but
> I am not up to that task. Plus, it's not hurting anything.
>
> LG

You don't have to edit the registry to stop things from starting with
Windows (and hence getting the error message about the missing item).
Go to Start>Run and type "msconfig" without the quotes. Look on the
Startup tab and uncheck the box next to the culprit's name. Click Apply
and OK out. When you restart Windows, you'll get a message saying
you've used the System Configuration Tool - just mark the box to say
"don't bother me with this any more". It is a good idea to minimize the
amount of programs that start with Windows. Here are links to sites
with useful information about Windows startup:

http://www.pacs-portal.co.uk/startup_index.htm
http://www.blackviper.com/ (for information about processes)

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

[Malke]

The LoNeLyGirL wrote:

> Byte wrote:
>
>> You may have picked up a spy while on the Net.
>> Ad-aware - Download.com - shareware
>> http://download.com.com/3000-2094-10045910.html?legacy=cnet
>
> I get it too (only on start up) after using Spybot S&D to remove
> BackWeb Lite. I figure there is still something left in the registry
> that S&D couldn't remove or recognize that's calling for the program
> to run and then not finding the program so it's giving the error.
> Getting rid of it would probably require a little registry editing but
> I am not up to that task. Plus, it's not hurting anything.
>
> LG

You don't have to edit the registry to stop things from starting with
Windows (and hence getting the error message about the missing item).
Go to Start>Run and type "msconfig" without the quotes. Look on the
Startup tab and uncheck the box next to the culprit's name. Click Apply
and OK out. When you restart Windows, you'll get a message saying
you've used the System Configuration Tool - just mark the box to say
"don't bother me with this any more". It is a good idea to minimize the
amount of programs that start with Windows. Here are links to sites
with useful information about Windows startup:

http://www.pacs-portal.co.uk/startup_index.htm
http://www.blackviper.com/ (for information about processes)

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

[Malke]

The LoNeLyGirL wrote:

> Byte wrote:
>
>> You may have picked up a spy while on the Net.
>> Ad-aware - Download.com - shareware
>> http://download.com.com/3000-2094-10045910.html?legacy=cnet
>
> I get it too (only on start up) after using Spybot S&D to remove
> BackWeb Lite. I figure there is still something left in the registry
> that S&D couldn't remove or recognize that's calling for the program
> to run and then not finding the program so it's giving the error.
> Getting rid of it would probably require a little registry editing but
> I am not up to that task. Plus, it's not hurting anything.
>
> LG

You don't have to edit the registry to stop things from starting with
Windows (and hence getting the error message about the missing item).
Go to Start>Run and type "msconfig" without the quotes. Look on the
Startup tab and uncheck the box next to the culprit's name. Click Apply
and OK out. When you restart Windows, you'll get a message saying
you've used the System Configuration Tool - just mark the box to say
"don't bother me with this any more". It is a good idea to minimize the
amount of programs that start with Windows. Here are links to sites
with useful information about Windows startup:

http://www.pacs-portal.co.uk/startup_index.htm
http://www.blackviper.com/ (for information about processes)

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

[Malke]

The LoNeLyGirL wrote:

> Byte wrote:
>
>> You may have picked up a spy while on the Net.
>> Ad-aware - Download.com - shareware
>> http://download.com.com/3000-2094-10045910.html?legacy=cnet
>
> I get it too (only on start up) after using Spybot S&D to remove
> BackWeb Lite. I figure there is still something left in the registry
> that S&D couldn't remove or recognize that's calling for the program
> to run and then not finding the program so it's giving the error.
> Getting rid of it would probably require a little registry editing but
> I am not up to that task. Plus, it's not hurting anything.
>
> LG

You don't have to edit the registry to stop things from starting with
Windows (and hence getting the error message about the missing item).
Go to Start>Run and type "msconfig" without the quotes. Look on the
Startup tab and uncheck the box next to the culprit's name. Click Apply
and OK out. When you restart Windows, you'll get a message saying
you've used the System Configuration Tool - just mark the box to say
"don't bother me with this any more". It is a good idea to minimize the
amount of programs that start with Windows. Here are links to sites
with useful information about Windows startup:

http://www.pacs-portal.co.uk/startup_index.htm
http://www.blackviper.com/ (for information about processes)

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

[Malke]

The LoNeLyGirL wrote:

> Byte wrote:
>
>> You may have picked up a spy while on the Net.
>> Ad-aware - Download.com - shareware
>> http://download.com.com/3000-2094-10045910.html?legacy=cnet
>
> I get it too (only on start up) after using Spybot S&D to remove
> BackWeb Lite. I figure there is still something left in the registry
> that S&D couldn't remove or recognize that's calling for the program
> to run and then not finding the program so it's giving the error.
> Getting rid of it would probably require a little registry editing but
> I am not up to that task. Plus, it's not hurting anything.
>
> LG

You don't have to edit the registry to stop things from starting with
Windows (and hence getting the error message about the missing item).
Go to Start>Run and type "msconfig" without the quotes. Look on the
Startup tab and uncheck the box next to the culprit's name. Click Apply
and OK out. When you restart Windows, you'll get a message saying
you've used the System Configuration Tool - just mark the box to say
"don't bother me with this any more". It is a good idea to minimize the
amount of programs that start with Windows. Here are links to sites
with useful information about Windows startup:

http://www.pacs-portal.co.uk/startup_index.htm
http://www.blackviper.com/ (for information about processes)

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"