antivirus

[Eric]

I can't get my Norton AntiVirus to reinstall from the applications disk. It stops mid-way through, saying it won't put in the live update part. Then the whole thing stops. Suggestions?

[James M. Fisher]

Contact Symantec. They also have web support here:
http://www.symantec.com/techsupp/support_options.html

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-----------------------------------------
James M. Fisher
MS MVP Windows Shell/User
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"Eric" > wrote in message
...
>I can't get my Norton AntiVirus to reinstall from the applications disk. It
>stops mid-way through, saying it won't put in the live update part. Then
>the whole thing stops. Suggestions?

[PA Bear]

On 22 Jan-04, Symantec sent this alert for NAV users:

<paste>
Support Advisory for products updating to LiveUpdate 2.0

When you run LiveUpdate for your Windows-based Symantec program to update to
LiveUpdate 2.0, and do not restart your computer after the installation is
complete, the program's Automatic LiveUpdate feature may become disabled.
You must restart your computer to re-enable Automatic LiveUpdate. If you
restart your computer after completing LiveUpdate, you do not experience any
issues and Automatic LiveUpdate will remain enabled.

For more information on this problem, read the document "Automatic
LiveUpdate may be disabled after updating to LiveUpdate 2.0".

http://www.symantec.com/techsupp/vURL.cgi/liveupdt1
</paste>
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HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.mvps.org/

Protect Your PC
http://www.microsoft.com/security/protect

Eric wrote:
> I can't get my Norton AntiVirus to reinstall from the applications disk.
> It stops mid-way through, saying it won't put in the live update part.
> Then the whole thing stops. Suggestions?