can not use windows explorer

[MLadySandy]

I just installed a new hard drive, (IBM Deskstar) installed xp pro, when I
bring up windows explorer, click on C just highlight it or any files there
in everything just goes away, POOF! All that is on my screen is my
wallpaper, I can not right click on desktop nothing, everything just
disappears, I have to log off by ctrl alt delete or reboot to get it to load
back. I replaced the ribbon (80 pin ribbon)for the hard drive, checked the
connections to the motherboard, double checked the the settings for both
master and slave on ibms website they match the diagram on the drive they
are correct. Can anyone help please??
Thanks
Sandy

[Gerry Cornell]

Possibility
Windows Explorer Quits When You View Contents of My Computer
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;320563

Otherwise there should be an error message in Event Viewer.

1. To open Event Viewer, click Start, click Control Panel, double-click =
Administrative Tools, double-click Event Viewer and select System for =
system errors or Application for application errors. Look for Error in =
the Type column and double click on Error to reveal a Description of the =
error. This can be copied by using Clipboard Viewer (see later).
=20
2. Part of the Description of the error will include a link, which you =
should double click for further information and you can copy using copy =
and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

3. For some errors you will find "+ Related Knowledge Base Article", =
which if double clicked takes you to the Knowledge Base Article =
containing a suggested solution.

There always seems to be a step 2 but not always a step 3.=20

A tip for posting copies of Error Reports (Step 1). Run Event Viewer and =
double click on the error you want to copy. In the window which appears =
is a button resembling two pages. Double click the button and close =
Event Viewer. Now start your message ( email )and do a paste into the =
body of the message. This will paste the info from the Event Viewer =
Error Report complete with links into the message. Make sure this is the =
first paste after exiting from Event Viewer. It can be helpful to place =
a shortcut to Event Viewer on your Desktop.


~~~~~~


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any=20
suggested solution worked for you.
http://dts-l.org/goodpost.htm
~~~~~~~~~~~~~~~~~~~~~~~~



"MLadySandy" > wrote in message =
...
> I just installed a new hard drive, (IBM Deskstar) installed xp pro, =
when I
> bring up windows explorer, click on C just highlight it or any files =
there
> in everything just goes away, POOF! All that is on my screen is my
> wallpaper, I can not right click on desktop nothing, everything just
> disappears, I have to log off by ctrl alt delete or reboot to get it =
to load
> back. I replaced the ribbon (80 pin ribbon)for the hard drive, checked =
the
> connections to the motherboard, double checked the the settings for =
both
> master and slave on ibms website they match the diagram on the drive =
they
> are correct. Can anyone help please??
> Thanks
> Sandy
>=20
>=20
>