HP DeskJet820Cse

[Jenn]

I have been having problems with printing. The page is incomplete. About every 5th line is partially printed. Some of the lines and characters cannot be read. I have tried to install new drivers but nothing seems to work. I have an HP Pavalion MX70 wi
th XP operating system. How cn I tell I have the right drivers. The one shown is Version 5.1.2600.1106, copyright 1996-2000 Microsofy Corp. GPD File Name HPVD 82E.GPD; GPD Version 1.0. Is this enough information. Can anyone help.

[Cari \(MS-MVP\)]

Xref: kermit microsoft.public.windowsxp.print_fax:51737

Uninstall and reinstall. Even if the driver versions are correct, they can
get corrupted.

http://www.coribright.com/Windows/Article%20One.htm

Cari
www.coribright.com

"Jenn" > wrote in message
...
>I have been having problems with printing. The page is incomplete. About
>every 5th line is partially printed. Some of the lines and characters
>cannot be read. I have tried to install new drivers but nothing seems to
>work. I have an HP Pavalion MX70 with XP operating system. How cn I tell
>I have the right drivers. The one shown is Version 5.1.2600.1106,
>copyright 1996-2000 Microsofy Corp. GPD File Name HPVD 82E.GPD; GPD
>Version 1.0. Is this enough information. Can anyone help.

[Victor D.]

Open link and then click on Printer driver info link:

http://h20015.www2.hp.com/en/softwareList.jhtml?reg=&cc=us&prodId=dj820cz&lc=en&plc=&softitem=Microsoft%20Windows%20XP&sw_lang=en&pagetype=software

Also check this out:
http://www.coribright.com/Windows/Article%20One.htm


"Jenn" > wrote in message
...
> I have been having problems with printing. The page is incomplete. About
every 5th line is partially printed. Some of the lines and characters
cannot be read. I have tried to install new drivers but nothing seems to
work. I have an HP Pavalion MX70 with XP operating system. How cn I tell I
have the right drivers. The one shown is Version 5.1.2600.1106, copyright
1996-2000 Microsofy Corp. GPD File Name HPVD 82E.GPD; GPD Version 1.0. Is
this enough information. Can anyone help.